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20,095
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19,654
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2,859
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Antony, Jiju
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93
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90
Alkire, Sabina
87
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86
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83
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80
Nijkamp, Peter
72
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71
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69
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66
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64
Devadasan, S. R.
62
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62
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61
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60
Tidd, Joseph
60
Oum, Tae Hoon
59
Van Reenen, John
59
Rahman, Zillur
56
Svensson, Göran
56
Klasen, Stephan
55
Silber, Jacques
54
Straume, Odd Rune
54
Foster, James E.
53
Talib, Faisal
53
Heckman, James J.
52
Ratten, Vanessa
52
Hanushek, Eric Alan
51
Chen, Jin
49
Kraus, Sascha
49
Prybutok, Victor R.
49
Witell, Lars
49
Bilotkach, Volodymyr
48
Gustafsson, Anders
48
Van Haverbeke, Wim
48
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47
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Journal of air transport management
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Technological forecasting & social change : an international journal
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710
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Research policy : policy, management and economic studies of science, technology and innovation
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Industrial marketing management : the international journal for industrial and high-tech firms
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Journal of open innovation : technology, market, and complexity
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International journal of production economics
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Tourism management : research, policies, practice
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Total quality management & business excellence
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International Journal of Quality & Reliability Management
322
IEEE transactions on engineering management : EM
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SpringerLink / Bücher
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Journal of Services Marketing
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The journal of services marketing
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Discussion paper series / IZA
297
European journal of operational research : EJOR
292
Cogent business & management
251
International journal of contemporary hospitality management
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Transportation research / E : an international journal
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Management science : journal of the Institute for Operations Research and the Management Sciences
234
Quality management journal : QMJ
233
Journal of travel and tourism marketing
228
The journal of product innovation management : an international publication of the Product Development & Management Association
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Journal of hospitality marketing & management
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ECONIS (ZBW)
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Other ZBW resources
3,577
EconStor
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USB Cologne (EcoSocSci)
738
RePEc
222
BASE
107
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OLC EcoSci
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date (oldest first)
1
Scale measurements for
airline
service quality to secure passenger confidence in air travel
Deepa, M. V.
;
Jayaraman, K.
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011721855
Saved in:
2
Airline
passenger safety or customer satisfaction?
Tao, Kefang
;
Chen, Po-Ju
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 171-175
Persistent link: https://www.econbiz.de/10011971483
Saved in:
3
A multiple criteria approach for
airline
passenger satisfaction
measurement
and service quality improvement
Tsafarakis, Stelios
;
Kokotas, Theodosios
;
Pantouvakis, …
- In:
Journal of air transport management
68
(
2018
),
pp. 61-75
Persistent link: https://www.econbiz.de/10011845851
Saved in:
4
A cross cultural investigation of airlines service quality throgh integration of
Servqual
and the Kano model
Basfirinci, Cigdem
;
Mitra, Amitava
- In:
Journal of air transport management
42
(
2015
),
pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
Saved in:
5
Airline
service failed!
Mena, Miguela
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 257-262
Persistent link: https://www.econbiz.de/10011973043
Saved in:
6
The hybrid
airline
model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
7
Quality risk assessment model for
airline
services concerning Taiwanese airlines
Hu, Kai-Chieh
;
Hsiao, Man-Wei
- In:
Journal of air transport management
53
(
2016
),
pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
Saved in:
8
Evaluation of passenger satisfaction with service quality : a consecutive method applied to the
airline
industry
Tahanisaz, Sahar
;
Shokuhyar, Sajjad
- In:
Journal of air transport management
83
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170253
Saved in:
9
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
10
Nordic Airports' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
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