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Beziehungsmarketing
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Gil Saura, Irene
86
Gil-Saura, Irene
33
Moliner-Velázquez, Beatriz
22
Gallarza, Martina G.
19
Berenguer Contrí, Gloria
18
Michel, Géraldine
18
Ruiz-Molina, Maria-Eugenia
18
Ruiz-Molina, María-Eugenia
15
Fuentes-Blasco, Maria
12
Šerić, Maja
12
Fuentes-Blasco, María
10
Servera-Francés, David
9
Gil, Irene
6
Arteaga, Francisco
5
Marín, Antonio
5
Del Chiappa, Giacomo
4
Frasquet, Marta
4
Fuentes Blasco, María
4
Holbrook, Morris B.
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Moliner Velázquez, Beatriz
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Ruiz Molina, Maria Eugenia
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Frasquet Deltoro, Marta
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Moise, Mihaela Simona
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Mollá Descals, Alejandro
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Ruiz Molina, María Eugenia
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Ruiz-Molina, Maria Eugenia
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Willing, Reine
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Zeitoun, Valérie
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Belda-Miquel, Sergio
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Cervera, Amparo
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Eroglu, Sevgin
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Fleck, Nathalie
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Journal of business research : JBR
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Journal of Services Marketing
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Journal of Product & Brand Management
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Industrial marketing management : the international journal for industrial and high-tech firms
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1
Advanced technologies management for retailing : frameworks and cases
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Big data and innovation in tourism, travel, and hospitality : managerial approaches, techniques, and applications
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Cases on innovations in educational marketing : transnational and technological strategies
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Contemporary Trends in European Cooperative Banking : Sustainability, Governance, Digital Transformation, and Health Crisis Response
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Customer relations
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Entrepreneurship in the fourth sector : entrepreneurial ecosystems and sustainable business models
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European Journal of Training and Development
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ECONIS (ZBW)
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Other ZBW resources
39
OLC EcoSci
5
EconStor
1
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1
Retail innovativeness : importance of ICT and impact on consumer behaviour
Gil Saura, Irene
;
Ruiz Molina, María Eugenia
; …
- In:
Handbook of research on retailer-consumer relationship …
,
(pp. 384-403)
.
2014
Persistent link: https://www.econbiz.de/10010380111
Saved in:
2
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
Gil Saura, Irene
;
Berenguer Contrí, Gloria
;
Cervera, Amparo
- In:
Industrial marketing management : the international …
37
(
2008
)
8
,
pp. 921-939
Persistent link: https://www.econbiz.de/10003793433
Saved in:
3
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Saved in:
4
Relational benefits and loyalty in retailing : an inter-sector comparison
Ruiz-Molina, Maria-Eugenia
;
Gil Saura, Irene
;
Berenguer …
- In:
International journal of retail & distribution management
37
(
2009
)
6/7
,
pp. 493-509
Persistent link: https://www.econbiz.de/10009521980
Saved in:
5
Information and communication technologies in tourism : a comparison for travel agents, hotels and restaurants
Gil Saura, Irene
;
Ruiz-Molina, María-Eugenia
; …
- In:
Strategic marketing in tourism services
,
(pp. 299-320)
.
2012
Persistent link: https://www.econbiz.de/10009616272
Saved in:
6
Causes for complaining behaviour intentions : the moderator effect of previous customer experience of the restaurant
Moliner Velázquez, Beatriz
;
Fuentes Blasco, María
; …
- In:
The journal of services marketing
24
(
2010
)
7
,
pp. 532-545
Persistent link: https://www.econbiz.de/10008749967
Saved in:
7
Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Gil Saura, Irene
;
Berenguer …
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 1837-1852
Persistent link: https://www.econbiz.de/10008760013
Saved in:
8
Do upscale restaurant owners use wine lists as a differentiation strategy?
Berenguer Contrí, Gloria
;
Gil Saura, Irene
;
Ruiz, …
- In:
International journal of hospitality management
28
(
2009
)
1
,
pp. 86-95
Persistent link: https://www.econbiz.de/10003798977
Saved in:
9
Methodologies for evaluating service quality : evidence from freight services
Gil Saura, Irene
;
Berenguer Contrí, Gloria
; …
- In:
International journal of transport economics : IJTE
44
(
2017
)
1
,
pp. 99-118
Persistent link: https://www.econbiz.de/10011661830
Saved in:
10
Store equity and behavioral intentions : the moderating role of the retailer's technology
Gil Saura, Irene
;
Ruiz Molina, M. Eugenia
;
Berenguer …
- In:
The journal of product & brand management
25
(
2016
)
7
,
pp. 642-650
Persistent link: https://www.econbiz.de/10011616249
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