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Blended human-technology service realities in healthcare
Dodds, Sarah; Russell-Bennett, Rebekah; Chen, Tom; … - In: Journal of service theory and practice 32 (2022) 1, pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
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Drivers, barriers, and facilitators of entrepreneurship at bop : review, conceptual framework and research agenda
Kumar, Avinash; Kumra, Rajeev; Singh, Ramendra - In: Journal of macromarketing 42 (2022) 3, pp. 381-413
Persistent link: https://www.econbiz.de/10013389045
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A systematic literature review of service-related research on refugees
Subramanian, Ilayaraja; Finsterwalder, Jörg; Hall, … - In: The journal of services marketing 36 (2022) 7, pp. 908-939
Persistent link: https://www.econbiz.de/10013407619
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Direct Perception and Action Decision for Unknown Object Grasping
Masuta, Hiroyuki; Motoyoshi, Tatsuo; Sawai, Kei; … - In: International Journal of Artificial Life Research (IJALR) 7 (2017) 1, pp. 38-51
This paper discusses the direct perception of an unknown object and the action decision to grasp an unknown object using depth sensor for social robots. Conventional methods estimate the accurate physical parameters when a robot wants to grasp an unknown object. Therefore, we propose a...
Persistent link: https://www.econbiz.de/10012042914
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Appropriate service robots in exchange and communal relationships
Chang, Woojung; Kim, Kyoungmi - In: Journal of business research : JBR 141 (2022), pp. 462-474
Persistent link: https://www.econbiz.de/10013168036
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Is a gift on sale "heart-discounted"? : givers' misprediction on the value of discounted gifts and the influence of service robots
Park, Yookyung; Yi, Youjae - In: Journal of retailing and consumer services 65 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013169679
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An improvement or a gimmick? : the importance of user perceived values, previous experience, and industry context in human-robot service interaction
Hu, Yaou - In: Journal of destination marketing & management 21 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10013041367
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The future of service : The power of emotion in human-robot interaction
Chuah, Stephanie Hui-wen; Yu, Joanne - In: Journal of retailing and consumer services 61 (2021), pp. 1-8
Persistent link: https://www.econbiz.de/10012581893
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Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong; Fan, Alei; Yang, Yang; He, Zeya - In: International journal of hospitality management 101 (2022), pp. 110
Persistent link: https://www.econbiz.de/10013271321
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The role of the human-robot interaction in consumers' acceptance of humanoid retail service robots
Song, Christina Soyoung; Kim, Youn-Kyung - In: Journal of business research : JBR 146 (2022), pp. 489-503
Persistent link: https://www.econbiz.de/10013271433