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Principles of service marketing and management
Lovelock, Christopher H.; Wright, Lauren - 1999
Persistent link: https://www.econbiz.de/10004139421
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Kundupplevd kvalitet i tjänsteverksamheter : en analys och kritik av den företagsekonomiska dialogen
Lindquist, Hans; Persson, Jan E. - 1997
Persistent link: https://www.econbiz.de/10004328995
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Services : the export of the 21st century ; a guidebook for US service exporters
Reif, Joe (contributor) - 1997
Persistent link: https://www.econbiz.de/10004346569
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Ordnungspolitik der Verbände im Steuerungsdefizit des tertiären Sektors
Herder-Dorneich, Philipp - In: Macht der Verbände - Ohnmacht der Demokratie? : …, (pp. 162-188). 1976
Persistent link: https://www.econbiz.de/10002740918
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Problemlösen in High-contact-Dienstleistungen
Otto, Holger - 1999
Persistent link: https://www.econbiz.de/10004028119
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Service industries in the global economy
Bryson, John R. (contributor)
Persistent link: https://www.econbiz.de/10004563844
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Changing roles of state intervention in services in an era of open internaqtional markets
Aharoni, Yair (contributor) - 1997
Persistent link: https://www.econbiz.de/10004335885
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Service in the US : progress towards global service leadership
Roth, Aleda V. (contributor) - 1997
Persistent link: https://www.econbiz.de/10004351967