Narrow search
Showing 1 - 10 of 20
Cover Image
Factors contributing to the helpfulness of online hotel reviews : does manager response play a role?
Kwok, Linchi; Xie, Karen L. - In: International journal of contemporary hospitality management 28 (2016) 10, pp. 2156-2177
Persistent link: https://www.econbiz.de/10011567199
Cover Image
Joint effects of management responses and online reviews on hotel financial performance : a data-analytics approach
Xie, Karen L.; So, Kevim Kam Fung; Wang, Wei - In: International journal of hospitality management 62 (2017), pp. 101-110
Persistent link: https://www.econbiz.de/10011702700
Cover Image
Hospitality and tourism online reviews : recent trends and future directions
Schuckert, Markus; Liu, Xianwei; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015) 5/6, pp. 608-621
Persistent link: https://www.econbiz.de/10011386932
Cover Image
Thematic framework of online review research : a systematic analysis of contemporary literature on seven major hospitality and tourism journals
Kwok, Linchi; Xie, Karen L.; Richards, Tori - In: International journal of contemporary hospitality management 29 (2017) 1, pp. 307-354
Persistent link: https://www.econbiz.de/10011611214
Cover Image
A segmentation of online reviews by language groups : how English and non-English speakers rate hotels differently
Schuckert, Markus; Liu, Xianwei; Law, Chun Hung Roberts - In: International journal of hospitality management 48 (2015), pp. 143-149
Persistent link: https://www.econbiz.de/10011341593
Cover Image
Online consumer review factors affecting offline hotel popularity : evidence from Tripadvisor
Xie, Karen L.; Chen, Chihchien; Wu, Shinyi - In: Journal of travel and tourism marketing 33 (2016) 1/3, pp. 211-223
Persistent link: https://www.econbiz.de/10011484734
Cover Image
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.; Zhang, Zili; Zhang, Ziqiong - In: International journal of hospitality management 43 (2014), pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Cover Image
Investigating cross-national heterogeneity in the adoption of online hotel reviews
Ayeh, Julian K.; Au, Norman; Law, Chun Hung Roberts - In: International journal of hospitality management 55 (2016), pp. 142-153
Persistent link: https://www.econbiz.de/10011498016
Cover Image
Assessing hotel-related smartphone apps using online reviews
Wang, Dan; Xiang, Zheng; Law, Chun Hung Roberts; Ki, … - In: Journal of hospitality marketing & management 25 (2016) 3/4, pp. 291-313
Persistent link: https://www.econbiz.de/10011499209
Cover Image
The influence of online reviews to online hotels booking intentions
Zhao, Xinyuan; Wang, Liang; Guo, Xiao; Law, Chun Hung … - In: International journal of contemporary hospitality management 27 (2015) 6, pp. 1343-1364
Persistent link: https://www.econbiz.de/10011403403