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It’s about time (management)! : role overload as a bridge explaining relationships between helping, voice, and objective sales performance
Bachrach, Daniel G.; Rapp, Tammy L.; Ogilvie, Jessica; … - In: Journal of business research : JBR 172 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014546073
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More than a showroom : strategies for winning back online shoppers
Bachrach, Daniel G.; Ogilvie, Jessica; Rapp, Adam; … - 2016
Persistent link: https://www.econbiz.de/10011419621
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Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
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Sales leadership icons and models : how comic book superheroes would make great sales leaders
Rapp, Adam; Ogilvie, Jessica; Bachrach, Daniel G. - In: Business horizons 58 (2015) 3, pp. 261-274
Persistent link: https://www.econbiz.de/10011286509
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Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica; Rapp, Adam; Bachrach, Daniel G.; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 11-26
Persistent link: https://www.econbiz.de/10011690132
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Salespeople as knowledge brokers : a review and critique of the challenger sales model
Rapp, Adam; Bachrach, Daniel G.; Panagopoulos, Nikolaos; … - In: The journal of personal selling & sales management : JPSSM 34 (2014) 4, pp. 245-259
Persistent link: https://www.econbiz.de/10010431573
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More Than a Showroom : Strategies for Winning Back Online Shoppers
Bachrach, Daniel G. - 2016
Showrooming is a growing phenomenon in which customers browse products in a retail store and make purchases of similar products through an online vendor. The authors of this book offer retail managers strategic insight in how to stem the loss of resources to showrooming and transform showrooming...
Persistent link: https://www.econbiz.de/10012397909
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Translating sales effort into service performance: it's an emotional ride
Ogilvie, Jessica; Rapp, Adam; Agnihotri, Raj; Bachrach, … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 2, pp. 100-112
Persistent link: https://www.econbiz.de/10011734618
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Intangible sales team resources : investing in team social capital and transactive memory for market-driven behaviors, norms and performance
Bachrach, Daniel G.; Mullins, Ryan R.; Rapp, Adam A. - In: Industrial marketing management : the international … 62 (2017), pp. 88-99
Persistent link: https://www.econbiz.de/10011707070
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The role of the sales-service interface and ambidexterity in the evolving organization : a multilevel research agenda
Rapp, Adam A.; Bachrach, Daniel G.; Flaherty, Karen E.; … - In: Journal of service research : JSR 20 (2017) 1, pp. 59-75
Persistent link: https://www.econbiz.de/10011648253