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Explaining market heterogeneity in terms of value perceptions
Ruiz, David Martín; Barroso Castro, Carmen; Amario, … - In: The service industries journal 27 (2007) 7/8, pp. 1087-1110
Persistent link: https://www.econbiz.de/10003598961
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CREANDO CAPACIDADES QUE AUMENTEN EL VALOR PARA EL CLIENTE / CREATING CAPABILITIES THAT INCREASE CUSTOMER VALUE
Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones Europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87
El objetivo de este artículo es contribuir a la literatura al identificar las posibles combinaciones entre tres capacidades organizativas (orientación al mercado, procesos de conocimiento y gestión de la relación con el cliente) y analizar su interacción, cuyo resultado será la creación...
Persistent link: https://www.econbiz.de/10010565904
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Creando capacidades que aumenten el valor para el cliente
Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones Europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87
The aim of this paper is to contribute to the strategic management literature by identifying the possible combinations among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We also analyze the possible interaction among them to...
Persistent link: https://www.econbiz.de/10010280537
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Transformational leadership and followers' attitudes : the mediating role of psychological empowerment
Barroso Castro, Carmen; Villegas Periñan, M. Mar; … - In: The international journal of human resource management 19 (2008) 10, pp. 1842-1863
Persistent link: https://www.econbiz.de/10003791227
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Does the team leverage the board's decisions?
Barroso Castro, Carmen; Dominguez De La Concha, Marta; … - In: Corporate governance : an international review 17 (2009) 6, pp. 744-761
Persistent link: https://www.econbiz.de/10003919996
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Creating dynamic capabilities to increase customer value
Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Management decision : MD 49 (2011) 7, pp. 1141-1159
Persistent link: https://www.econbiz.de/10009355121
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Creando capacidades que aumenten el valor para el cliente
Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87
The aim of this paper is to contribute to the strategic management literature by identifying the possible combinations among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We also analyze the possible interaction among them to...
Persistent link: https://www.econbiz.de/10009239999
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Transformational leadership and followers' attitudes: the mediating role of psychological empowerment
Barroso Castro, Carmen; Villegas Perinan, Ma Mar; … - In: The international journal of human resource management 19 (2008) 10, pp. 1842-1863
Persistent link: https://www.econbiz.de/10008147128
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Creando capacidades que aumenten el valor para el cliente
Martelo Landroguez, Silvia; Barroso Castro, Carmen; … - In: Investigaciones europeas de Dirección y Economía de … 17 (2011) 2, pp. 69-87
The aim of this paper is to contribute to the strategic management literature by identifying the possible combinations among three organizational capabilities (market orientation, knowledge processes and customer relationship management). We also analyze the possible interaction among them to...
Persistent link: https://www.econbiz.de/10009958341