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~person:"Bilgihan, Anil"
~subject:"Internet marketing"
~subject:"Service quality"
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Bilgihan, Anil
Bruhn, Manfred
27
Hollebeek, Linda D.
21
Prentice, Catherine
20
Han, Heesup
19
Mattila, Anna S.
19
Klaus, Philipp
16
Gil Saura, Irene
13
Loureiro, Sandra Maria Correia
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McColl-Kennedy, Janet R.
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Rahman, Zillur
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Rather, Raouf Ahmad
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12
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11
Thaichon, Park
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Usman, Osly
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Conduit, Jodie
10
Edvardsson, Bo
10
Izogo, Ernest Emeka
10
Johnson, Lester W.
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Prybutok, Victor R.
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Sreejesh, S.
10
Carlson, Jamie
9
Qu, Hailin
9
Verhoef, Peter C.
9
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8
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8
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8
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8
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8
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8
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Journal of retailing and consumer services
2
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of consumer studies
1
International journal of contemporary hospitality management
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Tourism management : research, policies, practice
1
Tourism review : the official journal of the AIEST
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1
Applying flow theory to booking experiences : an integrated model in an online
service
context
Bilgihan, Anil
;
Nusair, Khaldoon
;
Okumus, Fevzi
; …
- In:
Information & management : the internat. journal of …
52
(
2015
)
6
,
pp. 668-678
Persistent link: https://www.econbiz.de/10011376411
Saved in:
2
Developing a brand structure pyramid model for travel-related online social networks
Barreda, Albert
;
Nusair, Khaldoon
;
Bilgihan, Anil
; …
- In:
Tourism review : the official journal of the AIEST
68
(
2013
)
4
,
pp. 49-70
Persistent link: https://www.econbiz.de/10010226559
Saved in:
3
Not all smiles are created equal : investigating the effects of display authenticity and
service
relationship on customer tipping behavior
Bujisic, Milos
;
Wu, Luorong
;
Mattila, Anna
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
26
(
2014
)
2
,
pp. 293-306
Persistent link: https://www.econbiz.de/10010250181
Saved in:
4
Service
attributes as drivers of behavioral loyalty in casinos : the mediating effect of attitudinal loyalty
Bilgihan, Anil
;
Madanoglu, Melih
;
Ricci, Peter
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 14-21
Persistent link: https://www.econbiz.de/10011528470
Saved in:
5
Online branding : development of hotel branding through interactivity theory
Barreda, Albert A.
;
Bilgihan, Anil
;
Nusair, Khaldoon
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 180-192
Persistent link: https://www.econbiz.de/10011556039
Saved in:
6
Towards a unified customer experience in online shopping environments : antecedents and outcomes
Bilgihan, Anil
;
Kandampully, Jay
;
Zhang, Tingting Christina
- In:
International journal of quality and service sciences
8
(
2016
)
1
,
pp. 102-119
Persistent link: https://www.econbiz.de/10011558938
Saved in:
7
Why travellers share information online : a model of trust, innovativeness and loyalty in Generation Y travellers
Sukhu, Anupama
;
Bilgihan, Anil
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 115-131
Persistent link: https://www.econbiz.de/10010432185
Saved in:
8
What drives Gen Y loyalty? Understanding the mediated moderating roles of switching costs and alternative attractiveness in the value-satisfaction-loyalty chain
Chuah, Stephanie Hui-wen
;
Marimuthu, Malliga
; …
- In:
Journal of retailing and consumer services
36
(
2017
),
pp. 124-136
Persistent link: https://www.econbiz.de/10011697928
Saved in:
9
The determinants of retail customers' purchase intent
Menidjel, Choukri
;
Bilgihan, Anil
- In:
International journal of consumer studies
46
(
2022
)
6
,
pp. 2503-2520
Persistent link: https://www.econbiz.de/10013412526
Saved in:
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