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~person:"Cheng, T. C. E."
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Cheng, T. C. E.
Homburg, Christian
131
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123
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94
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84
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80
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International journal of production economics
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5
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Omega : the international journal of management science
3
International journal of logistics : research and applications
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Competition between manufacturer's online customization channel and conventional retailer
Li, Gang
;
Huang, Fengfeng
;
Cheng, T. C. E.
;
Ji, Ping
- In:
IEEE transactions on engineering management : EM
62
(
2015
)
2
,
pp. 150-157
Persistent link: https://www.econbiz.de/10010528864
Saved in:
2
Offline supplementary service strategies for the online marketplace : third-party service or marketplace service?
Zheng, Zhijun
;
Li, Gang
;
Cheng, T. C. E.
;
Wu, Feng
- In:
Transportation research / E : an international journal
164
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013366781
Saved in:
3
Decision and coordination of
e-commerce
closed-loop supply chains with fairness concern
Wang, Yuyan
;
Wang, Dexia
;
Cheng, T. C. E.
;
Zhou, Rui
; …
- In:
Transportation research / E : an international journal
173
(
2023
),
pp. 1-21
Persistent link: https://www.econbiz.de/10014302101
Saved in:
4
The service-profit chain : a review and extension
Yee, Rachel W. Y.
;
Yeung, Andy C. L.
;
Cheng, T. C. E.
; …
- In:
Total quality management & business excellence : an …
20
(
2009
)
5/6
,
pp. 617-632
Persistent link: https://www.econbiz.de/10003882597
Saved in:
5
The driving forces of customer loyalty : a study of internet service providers in Hong Kong
Cheng, T. C. E.
;
Lai, L. C. F.
;
Yeung, A. C. L.
- In:
Transforming e-business practices and applications : …
,
(pp. 44-61)
.
2010
Persistent link: https://www.econbiz.de/10003925108
Saved in:
6
Operational improvement competence and service recovery performance : the moderating effects of role stress and job resources
Yang, Yefei
;
Lee, Peter K. C.
;
Cheng, T. C. E.
- In:
International journal of production economics
164
(
2015
),
pp. 134-145
Persistent link: https://www.econbiz.de/10011289813
Saved in:
7
Advance selling of new products to strategic consumers on flash sale platforms
Zhang, Mingyang
;
Cheng, T. C. E.
;
Du, Jie
- In:
International journal of logistics : research and …
21
(
2018
)
3
,
pp. 318-331
Persistent link: https://www.econbiz.de/10011881198
Saved in:
8
Can servitization enhance customer loyalty? : the roles of organizational IT, social media, and service-oriented corporate culture
Li, Gang
;
Yan, Kaining
;
Wei, Zelong
;
Cheng, T. C. E.
- In:
IEEE transactions on engineering management : EM
70
(
2023
)
1
,
pp. 40-54
Persistent link: https://www.econbiz.de/10014231343
Saved in:
9
Developing an e-logistics system : a case study
Gunasekaran, A.
;
Ngai, E. W. T.
;
Cheng, T. C. E.
- In:
International journal of logistics : research and …
10
(
2007
)
4
,
pp. 333-349
Persistent link: https://www.econbiz.de/10003581578
Saved in:
10
Informational and relational influences on electronic word of mouth : an empirical study of an online consumer discussion forum
Shih, Hung-pin
;
Lai, Kee-hung
;
Cheng, T. C. E.
- In:
International journal of electronic commerce : IJEC
17
(
2012/13
)
4
,
pp. 137-165
Persistent link: https://www.econbiz.de/10009767382
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