//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Grewal, Dhruv"
~person:"Wiedmann, Klaus-Peter"
~subject:"Beziehungsmarketing"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Application of relationship ma...
Similar by subject
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
Relationship marketing
36
Consumer behaviour
17
Konsumentenverhalten
17
Einzelhandel
12
Retail trade
12
Customer satisfaction
5
Internet marketing
5
Kundenzufriedenheit
5
Online-Marketing
5
B-to-B-Marketing
4
Business-to-business marketing
4
Deutschland
4
Dienstleistungsqualität
4
Germany
4
Marketing
4
Marketing management
4
Marketingmanagement
4
Service quality
4
Customer service
3
Kundenservice
3
Lieferantenmanagement
3
Meta-Analyse
3
Meta-analysis
3
Salespeople
3
Social Web
3
Social web
3
Supplier relationship management
3
Verkaufspersonal
3
Balanced Scorecard
2
Balanced scorecard
2
Beschwerdemanagement
2
Brand management
2
Complaint management
2
Corporate reputation
2
Distribution channel
2
E-commerce
2
Electronic Commerce
2
Energiewirtschaft
2
Energy sector
2
more ...
less ...
Online availability
All
Undetermined
17
Free
2
Type of publication
All
Article
34
Book / Working Paper
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
35
Graue Literatur
12
Non-commercial literature
12
Aufsatz im Buch
5
Book section
5
Collection of articles of several authors
5
Sammelwerk
5
Collection of articles written by one author
3
Sammlung
3
Aufsatzsammlung
2
Hochschulschrift
2
Reprint
1
Thesis
1
more ...
less ...
Language
All
English
27
German
8
Author
All
Grewal, Dhruv
Wiedmann, Klaus-Peter
Han, Heesup
53
Kumar, V.
48
Hollebeek, Linda D.
42
Mattila, Anna S.
37
Gil Saura, Irene
35
Verhoef, Peter C.
35
Prentice, Catherine
31
Smith, Alan D.
31
Palmatier, Robert W.
30
Svensson, Göran
30
Homburg, Christian
29
Loureiro, Sandra Maria Correia
28
Herrmann, Andreas
27
Bruhn, Manfred
26
Agnihotri, Raj
24
Hyun, Sunghyup Sean
24
Walsh, Gianfranco
24
Bang, Nguyen
23
Klaus, Philipp
23
Thaichon, Park
23
Vrontis, Demetris
23
Huber, Frank
22
Rather, Raouf Ahmad
22
Evanschitzky, Heiner
21
Quach, Sara
21
Ruyter, Ko de
21
Wong, IpKin Anthony
21
Balaji, M. S.
20
Harrigan, Paul
20
Kumar, Vikas
20
Wieseke, Jan
20
Karjaluoto, Heikki
19
Khan, Imran
19
Sesé, F. Javier
19
So, Kevin Kam Fung
19
Ahn, Jiseon
18
Casidy, Riza
18
Gustafsson, Anders
18
Kim, Wansoo
18
more ...
less ...
Published in...
All
Journal of retailing
8
Jahrbuch der Absatz- und Verbrauchsforschung
4
Journal of the Academy of Marketing Science
4
Journal of business research : JBR
2
Journal of marketing
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
MSI reports : working paper series
2
Marketing : ZFP ; journal of research and management
2
The journal of brand management : an international journal
2
Zeitschrift für Energiewirtschaft : ZfE
2
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
Journal of marketing research
1
Journal of service research : JSR
1
Yearbook of marketing and consumer research
1
more ...
less ...
Source
All
ECONIS (ZBW)
35
Showing
1
-
10
of
35
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Roles of retailer tactics and customer-specific factors in shopper marketing : substantive, methodological, and conceptual issues
Grewal, Dhruv
;
Roggeveen, Anne L.
;
Nordfält, Jens
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1009-1013
Persistent link: https://www.econbiz.de/10011440069
Saved in:
2
Expressing and defining self and relationships through everyday shopping experiences
Compeau, Larry D.
;
Monroe, Kent B.
;
Grewal, Dhruv
; …
- In:
Journal of business research : JBR
69
(
2016
)
3
,
pp. 1035-1042
Persistent link: https://www.econbiz.de/10011440075
Saved in:
3
Store manager-store performance relationship : a research note
Arnold, Todd J.
;
Grewal, Dhruv
;
Motyka, Scott
;
Kim, Namwoon
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 144-155
Persistent link: https://www.econbiz.de/10012102988
Saved in:
4
The future of brand and brand management : some provocative propositions from a more methodological perspective
Wiedmann, Klaus-Peter
- In:
The journal of brand management : an international journal
21
(
2014
)
9
,
pp. 743-757
Persistent link: https://www.econbiz.de/10010514119
Saved in:
5
Understanding the long-term implications of retailer returns in business-to-business relationships
Beitelspacher, Lauren Skinner
;
Baker, Thomas L.
;
Rapp, Adam
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
2
,
pp. 252-272
Persistent link: https://www.econbiz.de/10011844791
Saved in:
6
The power of experiential marketing : exploring the causal relationships among multisensory marketing, brand experience, customer perceived value and brand strength
Wiedmann, Klaus-Peter
;
Labenz, Franziska
;
Haase, Janina
; …
- In:
The journal of brand management : an international journal
25
(
2018
)
2
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011891057
Saved in:
7
Methodik des customer profiling im e-commerce
Wiedmann, Klaus-Peter
;
Buxel, Holger
- In:
Marketing : ZFP ; journal of research and management
25
(
2003
)
1
,
pp. 7-24
Persistent link: https://www.econbiz.de/10001737959
Saved in:
8
Der Einfluss von Unternehmensreputation und Kundenzufriedenheit auf die Wechselbereitschaft : Ergebnisse einer empirischen Untersuchung am Beispiel eines Energieversorgers
Walsh, Gianfranco
;
Wiedmann, Klaus-Peter
;
Buxel, Holger
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
49
(
2003
)
4
,
pp. 407-423
Persistent link: https://www.econbiz.de/10001949530
Saved in:
9
Customer management scorecard
Wiedmann, Klaus-Peter
;
Buxel, Holger
;
Siemon, Nadine
- In:
Jahrbuch der Absatz- und Verbrauchsforschung
51
(
2005
)
1
,
pp. 26-48
Persistent link: https://www.econbiz.de/10002767436
Saved in:
10
Der Einfluss der Zufriedenheit auf die Wechselbereitschaft von privaten Gaskunden : empirische Analyse und Implikationen
Wiedmann, Klaus-Peter
;
Walsh, Gianfranco
- In:
Zeitschrift für Energiewirtschaft : ZfE
27
(
2003
)
3
,
pp. 225-233
Persistent link: https://www.econbiz.de/10001793050
Saved in:
1
2
3
4
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->