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Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers' perceptions of service quality attributes, perceived price, satisfaction, trust, and loy...
Jeaheng, Yoksamon; Al-Ansi, Amr; Han, Heesup - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 787-811
Persistent link: https://www.econbiz.de/10012312152
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Moderating effect of government regulations on the determinants of customer loyalty for cellular service providers in Pakistan
Tariq, Beenish; Najam, Hammad; Nik Kamariah Nik Mat; … - In: Journal of Contemporary Issues in Business and Government 26 (2020) 1, pp. 1-22
Persistent link: https://www.econbiz.de/10012286411
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Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun; Moon, Hyoungeun; Han, Heesup; Ham, Sunny - In: Journal of hospitality marketing & management 24 (2015) 7/8, pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
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Switching intention model development : role of service performances, customer satisfaction, and switching barriers in the hotel industry
Han, Heesup; Kim, Wansoo; Hyun, Sunghyup Sean - In: International journal of hospitality management 30 (2011) 3, pp. 619-629
Persistent link: https://www.econbiz.de/10009130566
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Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi; Lee, Jin-soo; Han, Heesup - In: Journal of travel and tourism marketing 38 (2021) 5, pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
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Personality, satisfaction, image, ambience, and loyalty : testing their relationships in the hotel industry
Jani, Dev; Han, Heesup - In: International journal of hospitality management 37 (2014), pp. 11-20
Persistent link: https://www.econbiz.de/10010354251
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The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak; Yu, Jongsik; Han, Heesup - In: International journal of hospitality management 84 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
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Consequences of cruise line involvement : a comparison of first-time and repeat passengers
Chua, Bee-Lia; Lee, Sanghyeop; Han, Heesup - In: International journal of contemporary hospitality management 29 (2017) 6, pp. 1658-1683
Persistent link: https://www.econbiz.de/10011732274
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Mobile hotel reservations and customer behavior : channel familiarity and channel type
Kim, Jinkyung Jenny; Chua, Bee-Lia; Han, Heesup - In: Journal of vacation marketing 27 (2021) 1, pp. 82-102
Persistent link: https://www.econbiz.de/10012426217
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Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji; Kim, Jinkyung Jenny; Han, Heesup - In: Journal of travel and tourism marketing 39 (2022) 6, pp. 535-554
Persistent link: https://www.econbiz.de/10014234582