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Consumer behaviour
71
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71
Customer satisfaction
66
Kundenzufriedenheit
66
Beziehungsmarketing
53
Relationship marketing
53
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86
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Han, Heesup
Homburg, Christian
141
Bruhn, Manfred
126
Kumar, V.
85
Huber, Frank
73
Verhoef, Peter C.
62
Bauer, Hans H.
58
Herrmann, Andreas
57
Mattila, Anna S.
54
Stauss, Bernd
53
Hollebeek, Linda D.
51
Mittal, Vikas
50
Gil Saura, Irene
48
Piller, Frank T.
47
Svensson, Göran
46
Krafft, Manfred
45
Aksoy, Lerzan
41
Palmatier, Robert W.
41
Matzler, Kurt
40
Evanschitzky, Heiner
38
Stock-Homburg, Ruth
37
Töpfer, Armin
37
Grewal, Dhruv
36
Prentice, Catherine
36
Walsh, Gianfranco
36
Wiedmann, Klaus-Peter
36
Loureiro, Sandra Maria Correia
35
Smith, Alan D.
35
Thaichon, Park
35
Wong, IpKin Anthony
35
Hyun, Sunghyup Sean
34
Hippner, Hajo
33
Usman, Osly
33
Van den Poel, Dirk
32
Wangenheim, Florian von
32
Wilde, Klaus D.
32
Neslin, Scott A.
31
Reichwald, Ralf
31
Ringle, Christian M.
31
Spiller, Achim
31
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International journal of hospitality management
28
Journal of travel and tourism marketing
27
International journal of contemporary hospitality management
8
Journal of hospitality marketing & management
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Tourism management : research, policies, practice
4
Journal of vacation marketing
3
Journal of retailing and consumer services
2
Tourism management perspectives : TMP
2
Journal of Contemporary Issues in Business and Government
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism and hospitality research : the surrey quarterly review
1
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ECONIS (ZBW)
87
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2
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1
Invisible and intangible, but undeniable : role of ambient conditions in building hotel guests' loyalty
Suh, Myoungsun
;
Moon, Hyoungeun
;
Han, Heesup
;
Ham, Sunny
- In:
Journal of hospitality marketing & management
24
(
2015
)
7/8
,
pp. 727-753
Persistent link: https://www.econbiz.de/10011433684
Saved in:
2
A study of brand prestige in the casino industry : the moderating role of customer involvement
Han, Heesup
;
Lee, JungHoon
;
Hwang, Jinsoo
- In:
Tourism and hospitality research : the surrey quarterly …
18
(
2018
)
1
,
pp. 96-106
Persistent link: https://www.econbiz.de/10011846778
Saved in:
3
Effect of image, satisfaction, trust, love, and respect on loyalty formation for name-brand coffee shops
Song, Hak-jun
;
Wang, JunHui
;
Han, Heesup
- In:
International journal of hospitality management
79
(
2019
),
pp. 50-59
Persistent link: https://www.econbiz.de/10012012968
Saved in:
4
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
5
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 43-59
Persistent link: https://www.econbiz.de/10012179362
Saved in:
6
Product performance and its role in airline image generation and customer retention processes : gender difference
Han, Heesup
;
Shim, Changsup
;
Lee, Won Seok
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 536-548
Persistent link: https://www.econbiz.de/10012179435
Saved in:
7
Halal tourism : travel motivators and customer retention
Han, Heesup
;
Al-Ansi, Amr
;
Köseoglu, Mehmet Ali
;
Lin, …
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10012179519
Saved in:
8
Nature based solutions and customer retention strategy : eliciting customer well-being experiences and self-rated mental health
Han, Heesup
;
Yu, Jongsik
;
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241471
Saved in:
9
The role of loyalty programs in boosting hotel guest loyalty : impact of switching barriers
Koo, Bonhak
;
Yu, Jongsik
;
Han, Heesup
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012146199
Saved in:
10
Discovering the perceived attributes of CBT destination travelers in South Korea : a mixed method approach
Eom, Taeyeon
;
Han, Heesup
;
Song, Hak-jun
- In:
Tourism management : research, policies, practice
77
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012151994
Saved in:
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