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Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Karatepe, Osman M. - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 4-26
Persistent link: https://www.econbiz.de/10010516553
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Stressors, work engagement and their effects on hotel employee outcomes
Olugbade, Olusegun A.; Karatepe, Osman M. - In: The service industries journal 39 (2019) 3/4, pp. 279-298
Persistent link: https://www.econbiz.de/10012203288
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The effects of organizational and personal resources on stress, engagement, and job outcomes
Karatepe, Osman M.; Yavas, Ugur; Babakus, Emin; Deitz, … - In: International journal of hospitality management 74 (2018), pp. 147-161
Persistent link: https://www.econbiz.de/10011924635
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The impacts of core self-evaluations on customer-related social stressors and emotional exhaustion
Karatepe, Osman M.; Haktanir, Mine; Yorganci, Ilkay - In: The service industries journal 30 (2010) 9/10, pp. 1565-1579
Persistent link: https://www.econbiz.de/10008661608
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An investigation of the role of job resources in mitigating customer-related social stressors and emotional exhaustion
Karatepe, Osman M.; Yorganci, Ilkay; Haktanir, Mine - In: Services marketing quarterly 31 (2010) 1, pp. 72-88
Persistent link: https://www.econbiz.de/10003953054
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Test of a mediational model of organization mission fulfillment : evidence from the hotel industry
Karatepe, Osman M.; Kaviti, Rashin - In: International journal of contemporary hospitality management 28 (2016) 5, pp. 988-1008
Persistent link: https://www.econbiz.de/10011584096
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Core self-evaluations, exhaustion, and job outcomes : a study of frontline hotel employees in Iran
Karatepe, Osman M. - In: Tourism and hospitality research : the surrey quarterly … 11 (2011) 4, pp. 248-257
Persistent link: https://www.econbiz.de/10009408563
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The effect of job resourcefulness on role stress, emotional exhaustion and overall performance : a study of frontline bank employees
Karatepe, Osman M.; Aga, Mehmet - In: Journal of financial services marketing : JFSM 18 (2013) 2, pp. 91-105
Persistent link: https://www.econbiz.de/10010205368
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Does work engagement mediate the effects of challenge stressors on job outcomes? : evidence from the hotel industry
Karatepe, Osman M.; Beirami, Elnaz; Bouzari, Mona; … - In: International journal of hospitality management 36 (2014), pp. 14-22
Persistent link: https://www.econbiz.de/10010239419
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The effect of perceived crowding, emotional dissonance, and emotional exhaustion on critical job outcomes : a study of ground staff in the airline industry
Karatepe, Osman M.; Choubtarash, Homa - In: Journal of air transport management 40 (2014), pp. 182-191
Persistent link: https://www.econbiz.de/10010411952