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Consumer behaviour
11
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Customer satisfaction
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6
Service quality
6
Beziehungsmarketing
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Lee, Sanghyeop
Han, Heesup
268
Kim, Seoyoung
55
Chua, Bee-Lia
41
Kim, Wansoo
29
Yu, Jongsik
25
Ham, Sunny
24
Hyun, Sunghyup Sean
22
Hwang, Jinsoo
21
Ariza-Montes, Antonio
20
Kim, Jinkyung Jenny
19
Lee, Jin-soo
17
Al-Ansi, Amr
16
Moon, Hyoungeun
15
Ryu, Kisang
13
Kim, Seongseop
12
Radic, Aleksandar
12
Arjona-Fuentes, Juan M.
10
Law, Chun Hung Roberts
10
Jani, Dev
9
Koo, Bonhak
9
Quan, Wei
9
Meng, Bo
8
Chi, Xiaoting
7
Das, Sanjiv Ranjan
7
Lee, Myong Jae
7
Pipatpong Fakfare
7
Kiatkawsin, Kiattipoom
6
Lee, Kai-Sean
6
Lee, Seoki
6
Sarin, Atulya
6
Song, Hak-jun
6
Ahmad, Naveed
5
Das, Sanjiv R.
5
Han, Hyojin
5
Hwang, Byoung-Hyoun
5
Kim, Hyeon-Cheol
5
Noppadol Manosuthi
5
Quan, Lanji
5
Back, Ki-joon
4
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International journal of hospitality management
4
Journal of travel and tourism marketing
4
International Journal of Contemporary Hospitality Management
3
International journal of contemporary hospitality management
2
Journal of Hospitality and Tourism Insights
1
Journal of hospitality marketing & management
1
Journal of vacation marketing
1
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ECONIS (ZBW)
12
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4
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1
Impacts of cruise service quality and price on vacationers' cruise experience : moderating role of price sensitivity
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Goh, Ben
;
Han, Heesup
- In:
International journal of hospitality management
44
(
2015
),
pp. 131-145
Persistent link: https://www.econbiz.de/10010501929
Saved in:
2
Quality, emotion, price, and social values in building passenger loyalty : impact of relationship quality (mediator) and in-flight physical environments (moderator)
Han, Heesup
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Koo, Bonhak
- In:
Journal of travel and tourism marketing
38
(
2021
)
2
,
pp. 123-138
Persistent link: https://www.econbiz.de/10012497705
Saved in:
3
Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 380-395
Persistent link: https://www.econbiz.de/10012289340
Saved in:
4
Understanding airline travelers' perceptions of well-being : the role of cognition, emotion, and sensory experiences in airline lounges
Kim, Hyeon-Cheol
;
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Huey …
- In:
Journal of travel and tourism marketing
33
(
2016
)
7/9
,
pp. 1213-1234
Persistent link: https://www.econbiz.de/10011627491
Saved in:
5
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
Saved in:
6
Investigation of cruise vacationers' behavioral intention formation in the fast-growing cruise industry : the moderating impact of gender and age
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Kim, Hyeon-Cheol
;
Han, Heesup
- In:
Journal of vacation marketing
25
(
2019
)
1
,
pp. 51-70
Persistent link: https://www.econbiz.de/10011986596
Saved in:
7
The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users' behavior
Chua, Bee-Lia
;
Kim, Hyeon-Cheol
;
Lee, Sanghyeop
;
Han, Heesup
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 29-42
Persistent link: https://www.econbiz.de/10012179361
Saved in:
8
Consequences of cruise line involvement : a comparison of first-time and repeat passengers
Chua, Bee-Lia
;
Lee, Sanghyeop
;
Han, Heesup
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1658-1683
Persistent link: https://www.econbiz.de/10011732274
Saved in:
9
Drivers of brand loyalty in the chain coffee shop industry
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Chua, Bee-Lia
- In:
International journal of hospitality management
72
(
2018
),
pp. 86-97
Persistent link: https://www.econbiz.de/10011872763
Saved in:
10
Impact of functional/cognitive and emotional advertisements on image and repurchase intention
Han, Heesup
;
Nguyen, Hong Ngoc
;
Song, Hak-jun
;
Lee, …
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 446-471
Persistent link: https://www.econbiz.de/10012176671
Saved in:
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