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Noone, Breffni M.
Mattila, Anna S.
9
McGuire, Kelly A.
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Song, Myungkeun
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Xiao, Qu
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Anna S. Mattila
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Daniel J. Mount
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Lee, Chung Hun
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of revenue and pricing management
6
International journal of hospitality management
5
Managing service quality : MSQ ; an international journal
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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1
Customer perceived control and the moderating effect of restaurant type on evaluations of restaurant employee performance
Noone, Breffni M.
- In:
International journal of hospitality management
27
(
2008
)
1
,
pp. 23-29
Persistent link: https://www.econbiz.de/10003666314
Saved in:
2
Overcompensating for severe service failure : perceived fairness and effect on negative word-of-mouth intent
Noone, Breffni M.
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 342-351
Persistent link: https://www.econbiz.de/10009629143
Saved in:
3
Pricing for hotel revenue management : evolution in an era of price transparency
Noone, Breffni M.
- In:
Journal of revenue and pricing management
15
(
2016
)
3/4
,
pp. 264-269
Persistent link: https://www.econbiz.de/10011571598
Saved in:
4
Consumer goals and the service encounter : evaluating goal importance and the moderating effect of goal progress on satisfaction formation
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Journal of hospitality & tourism research : JHTR ; the …
34
(
2010
)
2
,
pp. 247-268
Persistent link: https://www.econbiz.de/10003978775
Saved in:
5
Examining the application of six sigma in the service exchange
Noone, Breffni M.
;
Namasivayam, Karthik
;
Tomlinson, …
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
3
,
pp. 273-293
Persistent link: https://www.econbiz.de/10003980800
Saved in:
6
Consumer reaction to crowding for extended service encounters
Noone, Breffni M.
;
Mattila, Anna S.
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
1
,
pp. 31-41
Persistent link: https://www.econbiz.de/10009525110
Saved in:
7
Social media meets hotel revenue management : opportunities, issues and unanswered questions
Noone, Breffni M.
;
McGuire, Kelly A.
;
Rohlfs, Kristin V.
- In:
Journal of revenue and pricing management
10
(
2011
)
4
,
pp. 293-305
Persistent link: https://www.econbiz.de/10009245041
Saved in:
8
Strategic price positioning for revenue management : the effects of relative price position and fluctuation on performance
Noone, Breffni M.
;
Canina, Linda
;
Enz, Cathy A.
- In:
Journal of revenue and pricing management
12
(
2013
)
3
,
pp. 207-220
Persistent link: https://www.econbiz.de/10009760771
Saved in:
9
A decision framework for restaurant revenue management
Noone, Breffni M.
;
Maier, Thomas A.
- In:
Journal of revenue and pricing management
14
(
2015
)
4
,
pp. 231-244
Persistent link: https://www.econbiz.de/10011439961
Saved in:
10
Impact of attitudinal loyalty on the frequent unmanaged business traveler's use of price and consumer reviews in hotel choice
Noone, Breffni M.
;
McGuire, Kelly A.
- In:
Journal of revenue and pricing management
15
(
2016
)
1
,
pp. 20-36
Persistent link: https://www.econbiz.de/10011441296
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