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Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering

Gonnon, Martin; Taheri, Babak; Disegna, Marta; Prayag, … - In: Journal of business research : JBR 166 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014380316

Perceived quality, authenticity, and price in tourists’ dining experiences : testing competing models of satisfaction and behavioral intentions

Muskat, Birgit; Hörtnagl, Tanja; Prayag, Girish; … - In: Journal of vacation marketing 25 (2019) 4, pp. 480-498

Persistent link: https://www.econbiz.de/10012166102

Tourists' evaluations of destination image, satisfaction, and future behavioral intentions : the case of Mauritius

Prayag, Girish - In: Journal of travel and tourism marketing 26 (2009) 8, pp. 836-853

Persistent link: https://www.econbiz.de/10003952671

Visitors to Mauritius : using IPA to discern cultural differences in image perceptions

Prayag, Girish - In: Tourism sensemaking : strategies to give meaning to …, (pp. 153-175). 2011

Persistent link: https://www.econbiz.de/10009380876

Antecedents of tourists' loyalty to Mauritius : the role and influence of destination image, place attachment, personal involvement, and satisfaction

Prayag, Girish; Ryan, Chris - In: Journal of travel research : a quarterly publication of … 51 (2012) 3, pp. 342-356

Persistent link: https://www.econbiz.de/10009547183

Casual dining on the French Riviera : examining the relationship between visitors' perceived quality, positive emotions, and behavioral intentions

Prayag, Girish; Khoo-Lattimore, Catheryn; Sitruk, Jonathan - In: Journal of hospitality marketing & management 24 (2015) 1/2, pp. 24-46

Persistent link: https://www.econbiz.de/10010526376

Understanding the Relationships between Tourists' Emotional Experiences, Perceived Overall Image, Satisfaction, and Intention to Recommend

Prayag, Girish - 2017

The purpose of this study is to empirically test an integrative model linking tourists' emotional experiences, perceived overall image, satisfaction, and intention to recommend. The model was tested using data collected from domestic tourists visiting Sardinia, Italy. Results show that tourists'...

Persistent link: https://www.econbiz.de/10012969228

Do satisfied cellar door visitors want to revisit? : linking past knowledge and consumption behaviors to satisfaction and intention to return

Prayag, Girish; Disegna, Marta; Bruwer, Johan - In: Tourism analysis : an interdisciplinary tourism & … 26 (2021) 2/3, pp. 211-224

Persistent link: https://www.econbiz.de/10012617341

Introduction to the special issue: consumer experience management and customer journeys in tourism, hospitality and events

Taheri, Babak; Prayag, Girish; Muskat, Birgit - In: Tourism management perspectives : TMP 40 (2021), pp. 1-5

Persistent link: https://www.econbiz.de/10013209312

Consumer experience management and customer journeys in tourism, hospitality and events

Taheri, Babak (ed.); Prayag, Girish (ed.); … - 2021

Persistent link: https://www.econbiz.de/10013209424