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~person:"Prybutok, Victor R."
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Quality of consulting services...
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Service quality
41
Dienstleistungsqualität
40
Customer satisfaction
26
Kundenzufriedenheit
24
Consumer behaviour
16
Konsumentenverhalten
15
Quality management
12
Qualitätsmanagement
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service quality
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Prybutok, Victor R.
Han, Heesup
78
Siciliani, Luigi
76
Bruhn, Manfred
75
Homburg, Christian
64
Mattila, Anna S.
59
Propper, Carol
53
Straume, Odd Rune
52
Hanushek, Eric Alan
45
Rivkin, Steven G.
43
Svensson, Göran
42
Mittal, Vikas
41
Shahin, Arash
40
Keuschnigg, Christian
39
Aksoy, Lerzan
37
Brekke, Kurt R.
37
Gil Saura, Irene
37
Usman, Osly
36
Gravelle, Hugh
35
Gustafsson, Anders
35
Prentice, Catherine
35
Stauss, Bernd
35
McColl-Kennedy, Janet R.
32
Pathak, Parag A.
32
Ringle, Christian M.
32
Bauer, Hans H.
31
Huber, Frank
31
Nissen, Volker
31
Sharma, Piyush
31
Wong, IpKin Anthony
31
Söderlund, Magnus
30
Edvardsson, Bo
29
Hyun, Sunghyup Sean
29
Niedereichholz, Christel
29
Sparks, Beverley
29
Wirtz, Jochen
29
Hanushek, Eric A.
28
Jang, Soocheong
28
Matzler, Kurt
28
Staiger, Douglas
28
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Quality management journal : QMJ
17
International journal of services and standards
6
Journal of retailing and consumer services
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International Journal of Quality & Reliability Management
2
International journal of quality & reliability management
2
Journal of decision systems
2
Operations management research : OMR ; advancing practice through theory
2
Information resources management ; Vol. 4
1
International Journal of Quality and Service Sciences
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of services and standards : IJSS
1
Journal of electronic commerce research : JECR
1
Journal of strategic marketing
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Thunderbird international business review
1
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ECONIS (ZBW)
43
Other ZBW resources
3
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1
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
2
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
3
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
4
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
5
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
6
A quantitative model for patient behavioral decisions in the urgent care industry
Qin, Hong
;
Prybutok, Victor R.
- In:
Socio-economic planning sciences : the international …
47
(
2013
)
1
,
pp. 50-64
Persistent link: https://www.econbiz.de/10009727543
Saved in:
7
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
8
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
9
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
Saved in:
10
Development of a service continance model with IT service antecedents
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Journal of retailing and consumer services
21
(
2014
)
5
,
pp. 717-724
Persistent link: https://www.econbiz.de/10010407234
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