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~person:"Prybutok, Victor R."
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Service quality
41
Dienstleistungsqualität
40
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26
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24
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17
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Quality management
12
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English
51
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Prybutok, Victor R.
Press, World Trade
174
Asongu, Simplice
92
Han, Heesup
81
Udry, Christopher
78
Siciliani, Luigi
76
Bruhn, Manfred
75
Haucap, Justus
75
Osei, Robert Darko
75
Sutherland, Ewan
73
Knieps, Günter
70
Homburg, Christian
67
Usman, Osly
65
Karlan, Dean
61
Kruse, Jörn
61
Mattila, Anna S.
60
Gerpott, Torsten J.
58
Hinson, Robert
56
Madden, Gary
53
Propper, Carol
53
Aryeetey, Ernest
52
Straume, Odd Rune
52
Ackah, Charles
51
Fafchamps, Marcel
51
Strobl, Eric
48
Valletti, Tommaso M.
48
Abor, Joshua
47
Blunch, Niels-Hugo
47
Bauer, Hans H.
46
Hanushek, Eric Alan
45
Görg, Holger
43
Rivkin, Steven G.
43
Svensson, Göran
43
Madhani, Pankaj M.
42
Shahin, Arash
42
Adomako, Samuel
41
Bohlin, Erik
41
Danquah, Michael
41
Diao, Xinshen
41
Mittal, Vikas
41
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Quality management journal : QMJ
17
International journal of services and standards
6
Journal of retailing and consumer services
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
2
International Journal of Quality & Reliability Management
2
International Journal of Quality and Service Sciences
2
International journal of quality & reliability management
2
Journal of decision systems
2
Operations management research : OMR ; advancing practice through theory
2
Information resources management ; Vol. 4
1
International journal of business performance management
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of services and standards : IJSS
1
Journal of electronic commerce research : JECR
1
Journal of marketing communications
1
Journal of strategic marketing
1
Management information systems : mis quarterly
1
Socio-economic planning sciences : the international journal of public sector decision-making
1
Thunderbird international business review
1
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ECONIS (ZBW)
47
Other ZBW resources
4
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1
Emotional connection and customer orientation as moderators in improving the customer satisfaction-behavioral intention link : a moderated moderation service model
Boakye, Kwabena G.
;
Prybutok, Victor R.
;
Randall, Wesley S.
- In:
Quality management journal : QMJ
30
(
2023
)
3
,
pp. 153-167
Persistent link: https://www.econbiz.de/10014333431
Saved in:
2
An empirical investigation of factors that drive a user decision to continue using cloud storage services
Liu, Xiaotong
;
Prybutok, Victor R.
- In:
Journal of decision systems
30
(
2021
)
1
,
pp. 4-26
Persistent link: https://www.econbiz.de/10012513829
Saved in:
3
The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
Saved in:
4
Determinants of customer-perceived service quality in fast-food restaurants and their relationship to customer satisfaction and behavioral intentions
Qin, Hong
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
15
(
2008
)
2
,
pp. 35-50
Persistent link: https://www.econbiz.de/10003783570
Saved in:
5
Service quality, customer satisfaction, and behavioral intentions in fast-food restaurants
Qin, Hong
;
Prybutok, Victor R.
- In:
International journal of quality and service sciences
1
(
2009
)
1
,
pp. 78-95
Persistent link: https://www.econbiz.de/10003915104
Saved in:
6
Perceived service quality in fast-food restaurants: empirical evidence from China
Qin, Hong
;
Prybutok, Victor R.
;
Zhao, Qilan
- In:
International journal of quality & reliability management
27
(
2010
)
4/5
,
pp. 424-437
Persistent link: https://www.econbiz.de/10003987808
Saved in:
7
A quantitative model for patient behavioral decisions in the urgent care industry
Qin, Hong
;
Prybutok, Victor R.
- In:
Socio-economic planning sciences : the international …
47
(
2013
)
1
,
pp. 50-64
Persistent link: https://www.econbiz.de/10009727543
Saved in:
8
The attraction of the sizzle : a service investment model
Boakye, Kwabena G.
;
Kwon, Junhyuk
;
Blankson, Charles
; …
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 24-38
Persistent link: https://www.econbiz.de/10009659102
Saved in:
9
The role of national culture on relationships between customers' perception of quality, values, satisfaction, and behavioral intentions
Wen, Chao
;
Qin, Hong
;
Prybutok, Victor R.
;
Blankson, Charles
- In:
Quality management journal : QMJ
19
(
2012
)
4
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009659103
Saved in:
10
UCPERF : an urgent care patient satisfaction instrument
Qin, Hong
;
Prybutok, Victor R.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
21
(
2014
)
3
,
pp. 11-25
Persistent link: https://www.econbiz.de/10010383912
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