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~person:"Su, LuJun"
~subject:"Consumer behaviour"
~subject:"Informationstechnik"
~subject:"Service quality"
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Consumer behaviour
Informationstechnik
Service quality
Customer satisfaction
17
Holiday behaviour
17
Kundenzufriedenheit
17
Urlaubsverhalten
17
Dienstleistungsqualität
10
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9
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9
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9
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Emotion
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Tourist satisfaction
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Umweltbewusstsein
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Zufriedenheit
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behavioral intentions
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Su, LuJun
Han, Heesup
82
Mattila, Anna S.
53
Hollebeek, Linda D.
40
Usman, Osly
38
Verhoef, Peter C.
35
Gil Saura, Irene
34
Prentice, Catherine
34
Loureiro, Sandra Maria Correia
33
Wong, IpKin Anthony
31
Huber, Frank
29
Bruhn, Manfred
28
Dwivedi, Yogesh Kumar
27
Kumar, V.
27
Prybutok, Victor R.
27
Hyun, Sunghyup Sean
26
Bauer, Hans H.
25
Sharma, Piyush
25
Bilgihan, Anil
24
Grewal, Dhruv
24
Gustafsson, Anders
24
Klaus, Philipp
24
Rather, Raouf Ahmad
24
Bang, Nguyen
23
Filieri, Raffaele
23
McColl-Kennedy, Janet R.
23
Söderlund, Magnus
23
Walsh, Gianfranco
23
Balaji, M. S.
22
Flavián Blanco, Carlos
22
Mittal, Vikas
22
Quach, Sara
22
So, Kevin Kam Fung
21
Jang, Soocheong
20
Qu, Hailin
20
Ahn, Jiseon
19
Aksoy, Lerzan
19
Evanschitzky, Heiner
19
Hammerschmidt, Maik
19
Hennig-Thurau, Thorsten
19
Herrmann, Andreas
19
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Journal of travel and tourism marketing
4
Tourism management : research, policies, practice
4
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service theory and practice
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
14
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1
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Saved in:
2
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
3
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
Saved in:
4
Destination perceptions, relationship quality, and tourist environmentally responsible behavior
He, Xuehuan
;
Hu, Dongbin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011942423
Saved in:
5
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
6
Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun
;
Huang, Songshan
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
Saved in:
7
Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun
;
Hsu, Maxwell K.
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
Saved in:
8
The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
Saved in:
9
Social responsibility and reputation influences on the intentions of Chinese Huitang Village tourists : mediating effects of satisfaction with lodging providers
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
International journal of contemporary hospitality management
27
(
2015
)
8
,
pp. 1750-1771
Persistent link: https://www.econbiz.de/10011447388
Saved in:
10
First-time versus repeat tourists : resistance to negative information
Su, LuJun
;
Hsu, Maxwell K.
;
Huels, Brian
- In:
Journal of service theory and practice
32
(
2022
)
2
,
pp. 258-282
Persistent link: https://www.econbiz.de/10013190889
Saved in:
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