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~person:"Su, LuJun"
~subject:"Informationstechnik"
~subject:"Service quality"
~subject:"Tourismusmarketing"
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Informationstechnik
Service quality
Tourismusmarketing
Customer satisfaction
17
Holiday behaviour
17
Kundenzufriedenheit
17
Urlaubsverhalten
17
Dienstleistungsqualität
10
Consumer behaviour
9
Konsumentenverhalten
9
Tourism
9
Tourism industry
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9
Tourismuswirtschaft
9
China
8
Tourism marketing
8
Beziehungsmarketing
5
Destination management
5
Destinationsmanagement
5
Relationship marketing
5
Emotion
4
Gerechtigkeit
4
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4
Satisfaction
4
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4
Tourismusregion
4
Confidence
3
Corporate Social Responsibility
3
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3
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3
Environmentally responsible behavior
3
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3
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3
Social web
3
Tourist satisfaction
3
Umweltbewusstsein
3
Vertrauen
3
Zufriedenheit
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behavioral intentions
3
Arbeitszufriedenheit
2
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13
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Su, LuJun
Han, Heesup
40
Mattila, Anna S.
26
Prentice, Catherine
26
Prybutok, Victor R.
23
Usman, Osly
23
Bruhn, Manfred
20
McColl-Kennedy, Janet R.
20
Gil Saura, Irene
19
Sharma, Piyush
19
Wong, IpKin Anthony
18
Shahin, Arash
16
Balaji, M. S.
15
Rather, Raouf Ahmad
15
Söderlund, Magnus
15
Bilgihan, Anil
14
Gustafsson, Anders
14
Edvardsson, Bo
13
Gong, Taeshik
13
Hyun, Sunghyup Sean
13
Klaus, Philipp
13
Sreejesh, S.
13
Ali, Faizan
12
Grégoire, Yany
12
Hammerschmidt, Maik
12
Hollebeek, Linda D.
12
Jang, Soocheong
12
Kumar, Vikas
12
Marimon, Frederic
12
Patterson, Paul G.
12
Quach, Sara
12
Sparks, Beverley
12
Amin, Muslim
11
Gursoy, Dogan
11
Loureiro, Sandra Maria Correia
11
Nijkamp, Peter
11
Qu, Hailin
11
Roy, Sanjit
11
Ryu, Kisang
11
Van Vaerenbergh, Yves
11
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Journal of travel and tourism marketing
4
Tourism management : research, policies, practice
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Journal of vacation marketing
1
Tourism management perspectives : TMP
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ECONIS (ZBW)
13
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1
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Saved in:
2
Destination perceptions, relationship quality, and tourist environmentally responsible behavior
He, Xuehuan
;
Hu, Dongbin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management perspectives : TMP
28
(
2018
),
pp. 93-104
Persistent link: https://www.econbiz.de/10011942423
Saved in:
3
The effect of tourist relationship perception on destination loyalty at a world heritage site in China : the mediating role of overall destination satisfaction and trust
Su, LuJun
;
Hsu, Maxwell K.
;
Swanson, Scott
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 180-210
Persistent link: https://www.econbiz.de/10011645607
Saved in:
4
Understanding the relationship of service fairness, emotions, trust, and tourist behavioral intentions at a city destination in China
Su, LuJun
;
Hsu, Maxwell K.
;
Marshall, Kimball P.
- In:
Journal of travel and tourism marketing
31
(
2014
)
7/8
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10010469186
Saved in:
5
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
6
The impact of perceived service fairness and quality on the behavioral intentions of Chinese hotel guests : the mediating role of consumption emotions
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
33
(
2016
),
pp. 88-102
Persistent link: https://www.econbiz.de/10011485027
Saved in:
7
Unraveling the impact of destination reputation on place attachment and behavior outcomes among Chinese urban tourists
Su, LuJun
;
Huang, Yinghua
;
Hsu, Maxwell
- In:
Journal of hospitality and tourism insights
1
(
2018
)
4
,
pp. 290-308
Persistent link: https://www.econbiz.de/10011924282
Saved in:
8
Effects of service fairness and service quality on tourists' behavioral intentions and subjective well-being
Su, LuJun
;
Huang, Songshan
;
Chen, Xiaohong
- In:
Journal of travel and tourism marketing
32
(
2015
)
3/4
,
pp. 290-307
Persistent link: https://www.econbiz.de/10011312574
Saved in:
9
Service fairness, consumption emotions, satisfaction, and behavioral intentions : the experience of Chinese heritage tourists
Su, LuJun
;
Hsu, Maxwell K.
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 786-805
Persistent link: https://www.econbiz.de/10010246263
Saved in:
10
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
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