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~source:"econis"
~subject:"Consumer behaviour"
~subject:"Dienstleistungsmarketing"
~subject:"Unternehmensdienstleistung"
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Consumer behaviour
Dienstleistungsmarketing
Unternehmensdienstleistung
Dienstleistung
4,682
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8
Meyer, Anton
8
Edvardsson, Bo
7
Fließ, Sabine
7
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6
Jaakkola, Elina
6
Liljander, Veronica
6
Schmitz, Gertrud
6
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5
Corsten, Hans
5
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5
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5
Mattoo, Aaditya
5
McColl-Kennedy, Janet R.
5
Parida, Vinit
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Stauss, Bernd
5
Strandvik, Tore
5
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Zeithaml, Valarie A.
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4
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4
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4
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4
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Nomos Verlagsgesellschaft
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Duncker & Humblot
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Fraunhofer-Institut für System- und Innovationsforschung
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Friedrich-Schiller-Universität Jena
2
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2
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2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
American Marketing Association
1
Conference on Services Marketing <1, 1981, Orlando, Fla.>
1
DIIR - Deutsches Institut für Interne Revision / Arbeitskreis "Revision der Beschaffung"
1
Deutscher Betriebswirte-Verlag GmbH
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Edward Elgar Publishing
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1
National Bureau of Economic Research
1
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SpringerLink / Bücher
31
The journal of services marketing
31
Journal of service management
18
Journal of business research : JBR
17
Journal of service research : JSR
17
The service industries journal
17
Services marketing quarterly
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of retailing and consumer services
14
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
13
Journal of service research
12
Springer eBook Collection / Business and Economics
12
Fokus Dienstleistungsmarketing
11
International journal of hospitality management
8
The Oxford handbook of professional service firms
8
Gabler Edition Wissenschaft
7
Journal of service theory and practice
7
Professional services firms
7
The journal of business & industrial marketing
7
International journal of innovation management
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services and operations management
5
Journal of marketing communications
5
Meffert-Marketing-Edition
5
ZEW discussion papers
5
Basler Schriften zum Marketing
4
Focus Dienstleistungsmarketing
4
International journal of quality and service sciences
4
International journal of services technology and management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of operations management
4
Journal of service theory and practice : JSTP
4
Kohlhammer Edition Marketing
4
Managing service quality : MSQ ; an international journal
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Research
4
Schriften zu Marketing und Management
4
Springer Gabler Research
4
Springer eBook Collection
4
The journal of brand management : an international journal
4
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ECONIS (ZBW)
EconStor
6
RePEc
2
ArchiDok
1
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1
The implementation of integrated marketing communication on retail business : Moslem consumers' perceptions
Chaniago, Harmon
;
Efawati, Yen
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 187-206
Persistent link: https://www.econbiz.de/10013194072
Saved in:
2
Factors that influence the marketing of professional
services
Enerson, Meg
;
Mason, Roger B.
;
Corbishley, Karen M.
- In:
Investment management and financial innovations
13
(
2016
)
3
,
pp. 118-130
Persistent link: https://www.econbiz.de/10011666659
Saved in:
3
Customer-induced interactions and innovation in professional
services
: the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
4
Designing professional
services
: pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
5
A strategic framework for task automation in professional
services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
6
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
Saved in:
7
When purchasing professional
services
supports innovation
D'Antone, Simona
;
Santos, Juliana Bonomi
- In:
Industrial marketing management : the international …
58
(
2016
),
pp. 172-186
Persistent link: https://www.econbiz.de/10011549379
Saved in:
8
Knowledge
services
as a basis of enterprise growth
Tučková, Zuzana
- In:
European financial and accounting journal : EFAJ
4
(
2009
)
3
,
pp. 77-86
they want to have themselves. They asked for the products and
services
according to their own wishes, namely: high …
Persistent link: https://www.econbiz.de/10011459516
Saved in:
9
Enhancing value co-creation in professional service projects : the roles of professionals, clients and their effective
Chih, Ying-Yi
;
Zwikael, Ofer
;
Restubog, Simon Lloyd D.
- In:
International journal of project management : the …
37
(
2019
)
5
,
pp. 599-615
Persistent link: https://www.econbiz.de/10012051709
Saved in:
10
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
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