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~source:"econis"
~subject:"Prozessmanagement"
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The impact of quality manageme...
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Subject
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Prozessmanagement
Qualitätsmanagement
14,800
Quality management
14,323
Arbeitsproduktivität
12,910
Krankenhaus
12,408
Hospital
11,859
Labour productivity
11,742
Hotel industry
6,354
Hotellerie
6,351
Theorie
5,109
Theory
5,103
Service quality
4,917
Dienstleistungsqualität
4,916
Deutschland
4,349
USA
4,128
United States
4,079
Germany
4,057
Produktivität
3,528
Productivity
3,426
Health care
3,160
Gesundheitsversorgung
3,138
Gastgewerbe
3,074
Hospitality industry
2,967
Gesundheitswesen
2,374
Health care system
2,277
Product quality
2,036
Produktqualität
2,034
Customer satisfaction
1,967
Kundenzufriedenheit
1,967
Industrie
1,942
Manufacturing industries
1,896
Consumer behaviour
1,800
Konsumentenverhalten
1,799
Schätzung
1,738
Estimation
1,737
Unternehmenserfolg
1,662
Firm performance
1,650
Beziehungsmarketing
1,397
Relationship marketing
1,393
Business process management
1,390
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Online availability
All
Undetermined
463
Free
157
Type of publication
All
Article
1,027
Book / Working Paper
425
Type of publication (narrower categories)
All
Article in journal
854
Aufsatz in Zeitschrift
854
Aufsatz im Buch
168
Book section
168
Hochschulschrift
106
Thesis
70
Case study
50
Fallstudie
50
Graue Literatur
45
Non-commercial literature
45
Collection of articles of several authors
31
Sammelwerk
31
Arbeitspapier
27
Working Paper
27
Aufsatzsammlung
21
Conference paper
19
Konferenzbeitrag
19
Lehrbuch
17
Ratgeber
15
Textbook
15
Guidebook
12
Handbook
8
Handbuch
8
Konferenzschrift
7
Bibliografie enthalten
5
Bibliography included
5
Conference proceedings
5
Accompanied by computer file
4
Elektronischer Datenträger als Beilage
4
Forschungsbericht
4
Glossar enthalten
3
Glossary included
3
Bibliografie
2
Amtsdruckschrift
1
Beispielsammlung
1
CD-ROM, DVD
1
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1
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1
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1
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1
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English
1,099
German
354
Author
All
Antony, Jiju
18
Demeulemeester, Erik
12
Jochem, Roland
10
Cardoen, Brecht
8
Devadasan, S. R.
8
Bohnet-Joschko, Sabine
6
Garza-Reyes, Jose Arturo
6
Greiling, Michael
6
Zapp, Winfried
6
Adam, Patricia
5
Boyer, Kenneth K.
5
Geers, Dennis
5
Jones, Peter
5
Moormann, Jürgen
5
Rademakers, Frank E.
5
Sunder M., Vijaya
5
Vansteenkiste, Nancy
5
Binner, Hartmut F.
4
Eiff, Wilfried von
4
Gijo, E. V.
4
Gremyr, Ida
4
Jung, Berndt
4
Knöfel, Philipp
4
Koch, Susanne
4
Kumar, Vikas
4
Leidinger, Bernhard
4
Maleyeff, John
4
Murugesh, R.
4
Oostrum, Jeroen M. van
4
Schmitt, Robert
4
Toutenburg, Helge
4
Wagner, Karl Werner
4
Winter, Robert
4
Yang, Kai
4
Akbarzadeh, Babak
3
Aringhieri, Roberto
3
Attri, Rajesh
3
Bamber, Greg
3
Bartram, Timothy
3
Becker, Ralf
3
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Springer Fachmedien Wiesbaden
9
IGI Global
4
Deutsches Institut für Normung
2
Gesellschaft für Qualitätswissenschaft
2
Institut für Angewandte Arbeitswissenschaft
2
Taylor and Francis.
2
Books on Demand GmbH <Norderstedt>
1
Deutsche Gesellschaft für Projektmanagement
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integration Unternehmerischer Funktionen in ein Allgemeines Managementsystem
1
Deutsche Gesellschaft für Qualität / Arbeitsgruppe Integrierte Managementsysteme
1
Edward Elgar Publishing
1
Ernährungsgipfel <4, 2001, Bochum>
1
F.A.Z.-Institut für Management-, Markt- und Medieninformationen
1
Fachtagung zum Thema Qualitätsmanagement im Gesundheitswesen <2010, Hannover>
1
Fraunhofer IRB-Verlag
1
Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik
1
Hochschule Osnabrück
1
International Conference on Quality Innovation and Sustainability <3., 2022, Online>
1
Julius-Maximilians-Universität Würzburg
1
MWV Medizinisch Wissenschaftliche Verlagsges. mbH & Co. KG
1
NetLibrary, Inc
1
Nordrhein-Westfalen / Ministerium für Wirtschaft und Mittelstand, Energie und Verkehr
1
North American Process Technology Alliance
1
Pro Business Digital Printing & Copyservice GmbH <Berlin>
1
Prof.-Scheer-Gesellschaft für Integrierte Datenverarbeitungssysteme <Saarbrücken>
1
R.G. Fischer Verlag GmbH
1
Rationalisierungs-Kuratorium der Deutschen Wirtschaft
1
Rheinische Friedrich-Wilhelms-Universität Bonn
1
Springer Gabler <Firma>
1
Springer-Verlag GmbH
1
Steria Mummert Consulting AG
1
Symposium Soft Computing <9, 2006, Ilmenau>
1
Technische Universität Berlin / Institut für Werkzeugmaschinen und Fabrikbetrieb
1
Technische Universität Ilmenau
1
Tredition GmbH <Hamburg>
1
U.N. Industrial Development Organization
1
Universität Stuttgart
1
VDMA Verlag GmbH
1
Verlag Westfälisches Dampfboot
1
Wiley-VCH
1
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Published in...
All
International journal of production research
56
International journal of productivity and quality management : IJPQM
47
Business process management journal
34
International journal of quality & reliability management
32
International journal of six sigma and competitive advantage : IJSSCA
29
The TQM journal : the international review of organizational improvement
28
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
28
Health care management science
23
Total quality management & business excellence
20
SpringerLink / Bücher
19
International journal of process management and benchmarking : IJPMB
18
Quality management journal : QMJ
16
Journal of industrial engineering and management : JIEM
14
International journal of production economics
13
European journal of operational research : EJOR
12
International journal of services and operations management
11
Journal of health organization and management
11
Six Sigma in der Finanzbranche
11
Health care management science : a new journal serving the international health care management community
10
International journal of business excellence
10
Manufacturing & service operations management : M & SOM
9
Benchmarking : an international journal ; BIJ
8
Journal of operations management
8
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
8
The international journal of productivity and performance management : IJPPM
8
HMD : Praxis der Wirtschaftsinformatik
7
International journal of business process integration and management : IJBPIM
7
Management der Notaufnahme : Patientenorientierung und optimale Ressourcennutzung als strategischer Erfolgsfaktor
7
Operations management research : OMR ; advancing practice through theory
7
Production and operations management : an international journal of the Production and Operations Management Society
7
The international journal of productivity and performance management
7
World class applications of Six Sigma : [real world examples of success]
7
Gabler Edition Wissenschaft
6
IEEE transactions on engineering management : EM
6
International journal of collaborative enterprise : IJCEnt
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
Omega : the international journal of management science
6
European journal of industrial engineering : EJIE
5
Europäische Hochschulschriften / 5
5
International journal of business information systems : IJBIS
5
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Source
All
ECONIS (ZBW)
USB Cologne (EcoSocSci)
74
EconStor
3
USB Cologne (business full texts)
1
OLC EcoSci
1
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21
Productivity and performance improvement in the medical records department of a
hospital
: an application of Lean Six Sigma
Bhat, Shreeranga
;
Gijo, E. V.
;
Jnanesh, N. A.
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 98-125
Persistent link: https://www.econbiz.de/10011432121
Saved in:
22
Evaluating healthcare process improvement for patient callbacks
Scott, Rebecce A.
;
George, Benjamin T.
- In:
International journal of services and standards
9
(
2014
)
1
,
pp. 51-66
Persistent link: https://www.econbiz.de/10011283323
Saved in:
23
The impact of service design and process management on clinical
quality
: an exploration of synergetic effects
Ding, Xin
- In:
Journal of operations management
36
(
2015
),
pp. 103-114
Persistent link: https://www.econbiz.de/10011308412
Saved in:
24
Squaring the circle of healthcare supplies
Böhme, Tillmann
;
Williams, Sharon J.
;
Childerhouse, Paul
; …
- In:
Journal of health organization and management
28
(
2014
)
2
,
pp. 247-265
Persistent link: https://www.econbiz.de/10010384591
Saved in:
25
A critical analysis of Lean approach structuring in hospitals
Curatolo, Niccolo
;
Lamouri, Samir
;
Huet, Jean-Charles
; …
- In:
Business process management journal
20
(
2014
)
3
,
pp. 433-454
Persistent link: https://www.econbiz.de/10010384785
Saved in:
26
Application of Lean Six Sigma methodology in the registration process of a
hospital
Bhat, Shreeranga
;
Gijo, E. V.
;
Jnanesh, N. A.
- In:
The international journal of productivity and …
63
(
2014
)
5
,
pp. 613-643
Persistent link: https://www.econbiz.de/10010385006
Saved in:
27
The "control tower" approach to optimising complex service delivery performance
Meekings, Alan
;
Briault, Steve
- In:
Measuring business excellence : the journal of …
17
(
2013
)
3
,
pp. 15-27
Persistent link: https://www.econbiz.de/10010197592
Saved in:
28
Benchmarking award winning health care organizations in the USA
Welborn, Cliff
;
Bullington, Kimball
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
6
,
pp. 765-776
Persistent link: https://www.econbiz.de/10010197623
Saved in:
29
Handoff processes, information
quality
and patient safety : a trans-disciplinary literature review
Gogan, Janis L.
;
Baxter, Ryan J.
;
Boss, Scott R.
; …
- In:
Business process management journal
19
(
2013
)
1
,
pp. 70-94
Persistent link: https://www.econbiz.de/10010202693
Saved in:
30
An integrated simulation-DEA approach to imporve
quality
care of medical centres
Azadeh, Mohammad Ali
;
Sepahi, Masoome
;
Haghighi, Sara …
- In:
International journal of process management and …
3
(
2013
)
3
,
pp. 352-370
Persistent link: https://www.econbiz.de/10010339882
Saved in:
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