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Effects of trustworthiness and trust on loyalty intentions : validating a parsimonious model in banking

Shainesh, G. - In: The international journal of bank marketing : IJBM 30 (2012) 4, pp. 267-279

Persistent link: https://www.econbiz.de/10009581861

Cross-cultural differences in the effect of received word-of-mouth referral in relational service exchange

Schumann, Jan Hendrik; Wangenheim, Florian von; … - In: Journal of international marketing 18 (2010) 3, pp. 62-80

Persistent link: https://www.econbiz.de/10008657427

Emergence of online shopping in India : shopping orientation segments

Gehrt, Kenneth C.; Rajan, Mahesh Natarajan; Shainesh, G.; … - In: International journal of retail & distribution management 40 (2012) 10, pp. 742-758

Persistent link: https://www.econbiz.de/10009663525

An approach to prioritize customer-based, cost-effective service enhancements

Srinivasan, V.; Shainesh, G.; Sharma, Anand K. - In: The service industries journal 35 (2015) 13/14, pp. 747-762

Persistent link: https://www.econbiz.de/10011439912

Bridging the service divide through digitally enabled service innovations : evidence from Indian healthcare service providers

Srivastava, Shirish C.; Shainesh, G. - In: Management information systems : mis quarterly 39 (2015) 1, pp. 245-267

Persistent link: https://www.econbiz.de/10010505854

Studying heterogeneity in the subsistence consumer market : a context-sensitive approach

Janda-Eble, Sergej; Shainesh, G.; Hillebrand, Christina … - In: Journal of international marketing 29 (2021) 1, pp. 39-56

Persistent link: https://www.econbiz.de/10012484455

Navigating from programme loyalty to company loyalty

Gupta, Seema; Gupta, Tanvi; Shainesh, G. - In: IIMB management review 30 (2018) 3, pp. 196-206

Persistent link: https://www.econbiz.de/10012028971

Snubbing the old to embrace the new: the impact of cross-buying on the usage of existing services

Krishnamurthy, Anup; Shainesh, G. - In: The journal of services marketing 31 (2017) 6, pp. 662-675

Persistent link: https://www.econbiz.de/10011801652

Conceptualizing customer experience in multi-actor platforms

Mahadevan, Dhrithi; Shainesh, G. - In: AMS review : official publication of the Academy of … 14 (2024) 1/2, pp. 83-103

Persistent link: https://www.econbiz.de/10014584112

Indian Management and the Global Business

Shainesh, G. - 2015

This e-book from the Journal of Indian Business Research attempts to bring together some insightful articles around the theme 'Indian Management and the Global Business' as an outcome of the second Pan-IIM World Management Conference organized by the Indian Institutes of Management in November...

Persistent link: https://www.econbiz.de/10012679290