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Ravallion, Martin
93
Alkire, Sabina
88
Siciliani, Luigi
74
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70
Papapetrou, Evangelia
61
Heckman, James J.
60
Propper, Carol
60
Rezitis, Anthony N.
60
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56
Silber, Jacques
54
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54
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53
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53
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53
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52
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51
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50
Straume, Odd Rune
49
Tsakloglou, Panos O.
47
Agasisti, Tommaso
46
Duclos, Jean-Yves
46
Verme, Paolo
46
Feenstra, Robert C.
45
Guerrero, Maribel
45
Rivkin, Steven G.
45
Han, Heesup
44
Jolliffe, Dean
44
Seth, Suman
44
Usman, Osly
44
Arcidiacono, Peter
42
Burkhauser, Richard V.
42
Bragoudakis, Zacharias
41
Oreopoulos, Philip
40
Prybutok, Victor R.
40
Van Reenen, John
40
Avery, Christopher
39
Diebold, Francis X.
39
Gravelle, Hugh
39
Mattila, Anna S.
39
Christodoulakis, Nicos
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Organisation for Economic Co-operation and Development
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IGI Global
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Edward Elgar Publishing
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International Monetary Fund
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World Bank Group
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Kentro Programmatismu kai Oikonomikōn Ereunōn <Athen>
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Books on Demand GmbH <Norderstedt>
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FAO / Expanded Technical Assistance Program
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NBER working paper series
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Discussion paper series / IZA
572
International journal of hospitality management
446
Journal of business research : JBR
389
Economics of education review
359
Journal of retailing and consumer services
359
IZA Discussion Paper
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The service industries journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Applied economics
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SpringerLink / Bücher
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CESifo working papers
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The journal of technology transfer
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International journal of contemporary hospitality management
177
Technological forecasting & social change : an international journal
177
Auditing : a journal of practice & theory
175
Research policy : policy, management and economic studies of science, technology and innovation
170
Journal of marketing for higher education
169
Applied economics letters
168
Tourism management : research, policies, practice
167
The TQM journal : the international review of organizational improvement
158
Journal of air transport management
156
Policy research working paper : WPS
154
Services marketing quarterly
154
World Bank E-Library Archive
152
Cogent business & management
145
European journal of operational research : EJOR
145
Journal of hospitality marketing & management
145
OECD Environment Statistics
142
Spudai : oikonomikai, koinōnikai, technikai ; periodikē ekdosis tēs en Peiraiei Anotātēs Biomēchanikēs Scholēs
139
International journal of quality & reliability management
137
Spudai / University of Piraeus : journal of economics and business
136
Administrative Sciences : open access journal
134
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133
International journal of productivity and quality management : IJPQM
131
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ECONIS (ZBW)
RePEc
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Other ZBW resources
1,782
EconStor
1,490
USB Cologne (EcoSocSci)
1,183
BASE
99
USB Cologne (business full texts)
89
ArchiDok
57
OLC EcoSci
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date (oldest first)
1
Translating the service quality gaps into strategy formulation : an experimental case study of a Greek academic department
Terzakis, Dimitris
;
Zisis, Pandelis V.
;
Garefalakis, …
- In:
European research studies : an international …
15
(
2012
)
1
,
pp. 99-125
Persistent link: https://www.econbiz.de/10009672449
Saved in:
2
ClassroomQual : a scale for measuring the use-of-classrooms-for-teaching–learning service quality
Rave, Jorge Pérez
;
Giraldo, Leandro Muñez
- In:
Total quality management & business excellence : an …
27
(
2016
)
9/10
,
pp. 1063-1090
Persistent link: https://www.econbiz.de/10011687841
Saved in:
3
Constructing a roadmap to measure the quality of business assessments aimed at curriculum management
Silva, Thanuci
;
Santos, Regiane dos
;
Mallet, Débora
- In:
Journal of education for business
98
(
2023
)
1
,
pp. 34-42
Persistent link: https://www.econbiz.de/10013550010
Saved in:
4
Students' perceptions of service quality at a Greek higher education institute
Vrana, Vasiliki G.
;
Dimitriadis, Sotirios G.
; …
- In:
International journal of decision sciences, risk and …
6
(
2015
)
1
,
pp. 80-102
Persistent link: https://www.econbiz.de/10011471453
Saved in:
5
Patient satisfaction
measurement
for in-hospital services : a pilot study in
Greece
Priporas, Constantinos-Vasilios
;
Laspa, Christina
; …
- In:
Journal of medical marketing : device, diagnostic and …
8
(
2008
)
4
,
pp. 325-340
Persistent link: https://www.econbiz.de/10003872286
Saved in:
6
Key determinants of service quality in retail banking
Tsoukatos, Evangelos
;
Mastrojianni, Evmorfia
- In:
EuroMed journal of business
5
(
2010
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10003984683
Saved in:
7
Measuring service quality of the Greek Ministry of Agriculture
Kontogeorgos, Achilleas
;
Tselempis, Dimitrios
; …
- In:
Measuring business excellence : the journal of …
18
(
2014
)
4
,
pp. 54-64
Persistent link: https://www.econbiz.de/10010467531
Saved in:
8
Key Determinants of Service Quality in Retail Banking
Tsoukatos, Evangelos
-
2011
elements.Originality/value – Although the subject of “service quality
measurement
” is extensively researched the continuously …
Persistent link: https://www.econbiz.de/10013134059
Saved in:
9
A structural equations approach to assessing alternative service quality metrics within an extended service quality, customer satisfaction, customer loyalty model
Tsoukatos, Evangelos
;
Koulentaki, Maria
- In:
Global business & economics review
13
(
2011
)
3/4
,
pp. 222-239
Persistent link: https://www.econbiz.de/10009349957
Saved in:
10
Service quality expectations in the fitness center context : a validation of the expectations component of the SERVQUAL scale in
Greece
Peitzika, Eirini
;
Chatzi, Sofia
;
Kissa, Dimitra
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 89-104
Persistent link: https://www.econbiz.de/10012256931
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