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Service quality, customer sati...
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Consumer behaviour
14
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14
Beziehungsmarketing
11
Relationship marketing
11
Customer satisfaction
10
Kundenzufriedenheit
10
Nigeria
10
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social media
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Izogo, Ernest Emeka
18
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4
Jayawardhena, Chanaka
3
Mpinganjira, Mercy
3
Karjaluoto, Heikki
2
Adegbola, Eunice Abimbola
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Attamah, Ikechukwu J.
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Ifediora, Chuka Uzoma
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Ituma, Enuma
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African journal of economic and management studies : AJEMS
3
African journal of business and economic research : AJBER
2
AGDI working paper
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Digital Business in Africa : Social Media and Related Technologies
1
European journal of international management : EJIM
1
International journal of emerging markets
1
International journal of quality & reliability management
1
International journal of retail and distribution management
1
Journal of marketing analytics : JMA
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing and consumer services
1
Journal of strategic marketing
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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The TQM journal : the international review of organizational improvement
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Young consumers : insight and ideas for responsible marketers
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ECONIS (ZBW)
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Correlates of the determinants of relationship marketing in the retail sector : the Nigerian case
Izogo, Ernest Emeka
;
Ogba, Ike-Elechi
;
Nwekpa, Kenneth …
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 30-53
Persistent link: https://www.econbiz.de/10011560480
Saved in:
2
Determinants of relationship quality and customer loyalty in retail banking : evidence from Nigeria
Izogo, Ernest Emeka
;
Reza, Abdi
;
Ogba, Ike-Elechi
; …
- In:
African journal of economic and management studies : AJEMS
8
(
2017
)
2
,
pp. 186-204
Persistent link: https://www.econbiz.de/10011734900
Saved in:
3
An empirical assessment the deterrents of online shopping acceptance in Nigeria
Izogo, Ernest Emeka
- In:
African journal of business and economic research : AJBER
7
(
2012
)
2/3
,
pp. 135-154
Persistent link: https://www.econbiz.de/10009707822
Saved in:
4
Structural equation test of relationship quality : repurchase intention - willingness to recommend framework in retail banking
Izogo, Ernest Emeka
- In:
International journal of emerging markets
11
(
2016
)
3
,
pp. 374-394
Persistent link: https://www.econbiz.de/10011588174
Saved in:
5
Customer loyalty in telecom service sector : the role of service quality and customer commitment
Izogo, Ernest Emeka
- In:
The TQM journal : the international review of …
29
(
2017
)
1
,
pp. 19-36
Persistent link: https://www.econbiz.de/10011648817
Saved in:
6
Antecedents of attitudinal loyalty in a telecom service sector : the Nigerian case
Izogo, Ernest Emeka
- In:
International journal of quality & reliability management
33
(
2016
)
6
,
pp. 747-768
Persistent link: https://www.econbiz.de/10011591125
Saved in:
7
An empirical assessment of customer switching behavior in the Nigerian telecom industry
Izogo, Ernest Emeka
- In:
African journal of business and economic research : AJBER
8
(
2013
)
1
,
pp. 61-82
Persistent link: https://www.econbiz.de/10009783121
Saved in:
8
Should relationship quality be measured as a disaggregated or a composite construct?
Izogo, Ernest Emeka
- In:
Management research review
39
(
2016
)
1
,
pp. 115-131
Persistent link: https://www.econbiz.de/10011535920
Saved in:
9
Determinants of attitudinal loyalty in Nigerian telecom service sector : does commitment play a mediating role?
Izogo, Ernest Emeka
- In:
Journal of retailing and consumer services
23
(
2015
),
pp. 107-117
Persistent link: https://www.econbiz.de/10010503921
Saved in:
10
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
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