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Service-based vs. goods-based...
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Italien
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Cassia, Fabio
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The TQM journal : the international review of organizational improvement
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Embracing Sustainability Management Through Excellence in Services : Selected papers from the 26th Excellence In Services International Conference, University of West Scotland, Paisley, 2023
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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OLC EcoSci
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1
Industry-based issues in the provision of hearing aids in Italy
Cobelli, Nicola
;
Ugolini, Marta Maria
;
Cassia, Fabio
; …
- In:
World review of entrepreneurship, management and …
14
(
2018
)
3
,
pp. 377-388
Persistent link: https://www.econbiz.de/10011884386
Saved in:
2
How do customers and pharmacists experience generic substitution?
Gill, Liz
;
Helkkula, Anu
;
Cobelli, Nicola
;
White, Lesley
- In:
International journal of pharmaceutical and healthcare …
4
(
2010
)
4
,
pp. 375-395
Persistent link: https://www.econbiz.de/10008778653
Saved in:
3
Service branding : is it a matter of gender?
Ugolini, Marta Maria
;
Cassia, Fabio
;
Vigolo, Vania
- In:
The TQM journal : the international review of …
26
(
2014
)
1
,
pp. 75-87
Persistent link: https://www.econbiz.de/10010252105
Saved in:
4
Exploring client adherence factors related to clinical outcomes
Gill, Liz
;
Cassia, Fabio
;
Cameron, Ian D.
;
Kurrle, Susan
; …
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 197-204
Persistent link: https://www.econbiz.de/10010427967
Saved in:
5
Factors affecting the choices of adoption/non-adoption of future technologies during coronavirus pandemic
Cobelli, Nicola
;
Cassia, Fabio
;
Burro, Roberto
- In:
Technological forecasting & social change : an …
169
(
2021
),
pp. 1-7
Persistent link: https://www.econbiz.de/10012802959
Saved in:
6
The effects of goods-related and service-related B2B brand images on customer loyalty
Cassia, Fabio
;
Cobelli, Nicola
;
Ugolini, Marta
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 722-732
Persistent link: https://www.econbiz.de/10011694208
Saved in:
7
Pharmacists' attitudes and intention to adopt telemedicine : integrating the market-orientation paradigm and the UTAUT
Cobelli, Nicola
;
Cassia, Fabio
;
Donvito, Raffaele
- In:
Technological forecasting & social change : an …
196
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014476930
Saved in:
8
Pharmacies providing health services : attitudes toward eHealth in Italy
Cobelli, Nicola
;
Cassia, Fabio
;
Zardini, Alessandro
; …
- In:
Journal of retailing and consumer services
76
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014460795
Saved in:
9
Innovation in community-based private practices through eHealth : a business management perspective
Cobelli, Nicola
-
2020
Persistent link: https://www.econbiz.de/10012226288
Saved in:
10
A five-senses perspective to quality in hospitals
Ugolini, Marta Maria
;
Rossato, Chiara
;
Baccarani, Claudio
- In:
The TQM journal : the international review of …
26
(
2014
)
3
,
pp. 284-299
Persistent link: https://www.econbiz.de/10010341264
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