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~source:"econis"
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A segmentation of online revie...
Similar by subject
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| 1 applied filter
Year of publication
From:
To:
Subject
All
Electronic Commerce
22,003
E-commerce
21,097
Social web
20,810
Social Web
20,809
Konsumentenverhalten
18,356
Consumer behaviour
18,352
Kundenzufriedenheit
13,910
Customer satisfaction
13,909
Online-Marketing
13,145
Internet marketing
12,852
Bewertung
11,746
Online-Handel
11,446
Online retailing
11,442
Evaluation
10,937
Beziehungsmarketing
9,660
Relationship marketing
9,652
Dienstleistungsqualität
7,716
Service quality
7,716
Theorie
6,847
Theory
6,840
Hotel industry
6,504
Hotellerie
6,501
Internet
6,361
Deutschland
6,114
Germany
5,562
Reputation
5,462
Viral marketing
4,902
Virales Marketing
4,902
USA
4,626
United States
4,496
Sprache
4,272
Language
3,780
Markenführung
3,652
Brand management
3,650
Digitalisierung
3,575
Digitization
3,386
World
3,227
Welt
3,226
Vertrauen
2,698
Soziales Netzwerk
2,694
more ...
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Online availability
All
Undetermined
29,702
Free
20,164
Type of publication
All
Article
60,136
Book / Working Paper
33,283
Journal
287
Type of publication (narrower categories)
All
Article in journal
48,778
Aufsatz in Zeitschrift
48,778
Aufsatz im Buch
10,346
Book section
10,346
Graue Literatur
8,731
Non-commercial literature
8,731
Arbeitspapier
5,918
Working Paper
5,918
Hochschulschrift
3,429
Thesis
2,270
Collection of articles of several authors
2,239
Sammelwerk
2,239
Aufsatzsammlung
1,522
Case study
1,173
Fallstudie
1,173
Konferenzschrift
823
Conference paper
640
Konferenzbeitrag
640
Amtsdruckschrift
623
Government document
623
Lehrbuch
452
Conference proceedings
451
Ratgeber
441
Guidebook
399
Textbook
375
Wörterbuch
370
Dictionary (multilingual)
311
Bibliografie enthalten
303
Bibliography included
303
Collection of articles written by one author
213
Sammlung
213
Handbook
169
Handbuch
169
Forschungsbericht
147
Glossar enthalten
126
Glossary included
126
Mehrbändiges Werk
126
Multi-volume publication
126
Advisory report
116
Gutachten
116
more ...
less ...
Language
All
English
79,325
German
12,771
Undetermined
779
French
547
Russian
200
Spanish
195
Italian
135
Polish
92
Dutch
57
Portuguese
33
Swedish
28
Ukrainian
28
Serbian
20
Croatian
19
Norwegian
19
Czech
16
Danish
15
Hungarian
15
Multiple languages
13
Bulgarian
12
Lithuanian
11
Slovenian
11
Finnish
9
Romanian
9
Arabic
8
Japanese
8
Slovak
8
Turkish
6
Estonian
5
Latvian
5
Chinese
5
Albanian
4
Belarusian
3
Bosnian
3
Afrikaans
2
Modern Greek (1453-)
2
Ancient Greek (to 1453)
2
Hebrew
2
Georgian
2
Korean
2
more ...
less ...
Author
All
Han, Heesup
110
Chiswick, Barry R.
99
Law, Chun Hung Roberts
82
Wirtz, Bernd W.
77
Heinemann, Gerrit
75
Kollmann, Tobias
74
Mattila, Anna S.
71
Bauer, Hans H.
70
Viscusi, W. Kip
68
Miller, Paul W.
66
Skiera, Bernd
63
Kreutzer, Ralf T.
61
Karatepe, Osman M.
60
Whinston, Andrew B.
60
Dwivedi, Yogesh Kumar
59
Peitz, Martin
59
Usman, Osly
57
Jin, Ginger Zhe
55
Alt, Rainer
54
Wiedmann, Klaus-Peter
54
Homburg, Christian
53
Law, Rob
53
Ghose, Anindya
51
Ockenfels, Axel
50
Ginsburgh, Victor
49
Jang, Soocheong
49
Walsh, Gianfranco
49
Goldfarb, Avi
48
Wong, IpKin Anthony
48
Huber, Frank
47
Weber, Shlomo
47
Brynjolfsson, Erik
46
Yang, Yang
46
Loureiro, Sandra Maria Correia
45
Okumus, Fevzi
45
Qiu, Liangfei
45
Tan, Yong
45
Fritz, Wolfgang
44
Kim, Woo Gon
44
Martínez-López, Francisco J.
44
more ...
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Institution
All
National Bureau of Economic Research
416
IGI Global
289
Springer Fachmedien Wiesbaden
289
OECD
242
Europäische Kommission
70
Organisation for Economic Co-operation and Development
52
Edward Elgar Publishing
49
Europäischer Rechnungshof
48
World Bank
46
Books on Demand GmbH <Norderstedt>
44
Independent Evaluation Group
43
Nomos Verlagsgesellschaft
42
Weltbank
41
Verlag Dr. Kovač
38
World Bank Group
38
Information Resources Management Association
29
Monopolkommission
29
Europäische Kommission / Gemeinsame Forschungsstelle
27
De Gruyter Oldenbourg
26
Hochschulrektorenkonferenz
26
Weltbank / Independent Evaluation Group
26
Deutsche Bank <Frankfurt am Main> / Research
25
Springer-Verlag GmbH
25
UNCTAD
25
Springer Gabler <Firma>
21
Haufe-Lexware GmbH & Co. KG
18
Springer International Publishing
18
American Marketing Association
17
Universität Mannheim
17
Internationaler Währungsfonds
16
RWTH Aachen
16
epubli GmbH
16
Shaker Verlag
15
Deutschland / Bundesministerium für Wirtschaft und Energie
14
Friedrich-Schiller-Universität Jena
14
International Monetary Fund
14
International Trade Centre
14
Weltbank / Operations Evaluation Department
14
Technische Universität Dresden
13
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
12
more ...
less ...
Published in...
All
International journal of hospitality management
1,328
Journal of business research : JBR
1,210
Journal of retailing and consumer services
1,072
SpringerLink / Bücher
686
Tourism management : research, policies, practice
611
International journal of contemporary hospitality management
481
NBER working paper series
414
Working paper / National Bureau of Economic Research, Inc.
381
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
380
Technological forecasting & social change : an international journal
372
Journal of hospitality marketing & management
367
Journal of travel and tourism marketing
346
Management science : journal of the Institute for Operations Research and the Management Sciences
341
Electronic commerce research
336
The service industries journal
323
NBER Working Paper
314
International journal of internet marketing and advertising : IJIMA
307
Information systems research : ISR
290
Psychology & marketing
282
Discussion paper series / IZA
277
Springer eBook Collection
276
Industrial marketing management : the international journal for industrial and high-tech firms
275
International journal of business information systems : IJBIS
263
The journal of services marketing
263
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
258
Cogent business & management
245
Journal of internet commerce
242
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
236
International journal of electronic marketing and retailing : IJEMR
235
Tourism management perspectives : TMP
227
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
226
Tourism economics : the business and finance of tourism and recreation
214
CESifo working papers
211
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
202
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
202
Asia Pacific journal of marketing and logistics
195
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
195
European journal of operational research : EJOR
193
Journal of electronic commerce research : JECR
191
Journal of management information systems : JMIS
188
more ...
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Source
All
ECONIS (ZBW)
USB Cologne (EcoSocSci)
4,433
RePEc
3,850
Other ZBW resources
2,393
EconStor
1,326
BASE
385
ArchiDok
306
USB Cologne (business full texts)
205
OLC EcoSci
36
more ...
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Showing
1
-
10
of
93,706
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
2
Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform
Pokryshevskaya, Elena B.
;
Antipov, Evgeny A.
- In:
International journal of hospitality management
67
(
2017
),
pp. 1-10
Persistent link: https://www.econbiz.de/10011785129
Saved in:
3
Determining the reliability and validity of online
reputation
databases for lodging : Booking.com, TripAdvisor, and HolidayCheck
Rodríguez-Díaz, Manuel
;
Espino Rodríguez, Toms F.
- In:
Journal of vacation marketing : an international journal
24
(
2018
)
3
,
pp. 261-274
Persistent link: https://www.econbiz.de/10011912209
Saved in:
4
When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun
;
Ding, Xiaojie
;
Chen, Wenbo
;
Jiang, Xiangmei
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
Saved in:
5
Responding to negative online reviews : the effects of hotel responses on customer inferences of trust and concern
Sparks, Beverley
;
So, Kevin Kam Fung
;
Bradley, Graham L.
- In:
Tourism management : research, policies, practice
53
(
2016
),
pp. 74-85
Persistent link: https://www.econbiz.de/10011440024
Saved in:
6
Sharing dissatisfaction online : analyzing the nature and predictors of hotel guests negative reviews
Fernandes, Teresa
;
Fernandes, Filipa
- In:
Journal of hospitality marketing & management
27
(
2018
)
2
,
pp. 127-150
Persistent link: https://www.econbiz.de/10011848333
Saved in:
7
Categorizing peer-to-peer review site features and examining their impacts on room sales
Ai, Jin
;
Chi, Oscar Hengxuan
;
Ouyang, Zhe
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 862-881
Persistent link: https://www.econbiz.de/10012176721
Saved in:
8
Identifying value-creating aspects in luxury hotel services via third-party online reviews : a cross-cultural study
Tsiotsou, Rodoula H.
- In:
International journal of retail and distribution management
50
(
2022
)
2
,
pp. 183-205
Persistent link: https://www.econbiz.de/10013397924
Saved in:
9
Ecological hotels' customer satisfaction through text mining of online reviews : a case of Ecuador hotels
Brito, Yahaira Lisbeth Moreno
;
Ban, Hyun-Jeong
;
Kim, …
- In:
Journal of hospitality and tourism insights
7
(
2024
)
3
,
pp. 1532-1552
Persistent link: https://www.econbiz.de/10015052972
Saved in:
10
Can online service recovery interventions benignly alter customers' negative review evaluations? : evidence from the hotel industry
Sreejesh, S.
;
Anusree, M. R.
;
Ponnam, Abhilash
- In:
Journal of hospitality marketing & management
28
(
2019
)
6
,
pp. 711-742
Persistent link: https://www.econbiz.de/10012176682
Saved in:
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