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Konsumentenverhalten
43
Informationstechnik
22
Dienstleistungsqualität
16
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10
Beziehungsmarketing
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1
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1
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1
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Journal of fashion marketing and management
9
International journal of business and globalisation : IJBG
4
International journal of electronic customer relationship management : IJECRM
4
Service business
4
EuroMed journal of business
3
International journal of entrepreneurship and small business
3
International journal of productivity and quality management : IJPQM
3
International journal of logistics systems and management
2
International journal of pharmaceutical and healthcare marketing : IJPHM
2
International journal of quality and service sciences
2
Advances in business and management forecasting
1
Folia oeconomica Stetinensia : FOS
1
History of economic thought and policy
1
International journal of accounting, auditing and performance evaluation : IJAAPE
1
International journal of economic issues : IJEI
1
International journal of gender and entrepreneurship
1
Journal of business economics and management
1
Journal of economic structures : JES; the official journal of the Pan-Pacific Association of Input-Output Studies (PAPAIOS)
1
Journal of social entrepreneurship
1
Journal of strategy and management
1
Lecturas de economía
1
Organizations and markets in emerging economies
1
Theoretical and applied economics : GAER review
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OLC EcoSci
ECONIS (ZBW)
158,455
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5,073
USB Cologne (EcoSocSci)
3,729
RePEc
3,065
EconStor
2,460
BASE
288
ArchiDok
101
USB Cologne (business full texts)
4
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1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Ma...
Hershey, Pa. : IGI Global
;
anfangs: Hershey, Pa. : Idea …
-
1.2003 -
Persistent link: https://www.econbiz.de/10010186816
Saved in:
2
Non-internet self-service technology failures and recoveries : comparing China with the United States
Liu, Shunzhong
- In:
Service business
7
(
2013
)
3
,
pp. 399-417
Persistent link: https://www.econbiz.de/10010159914
Saved in:
3
International journal of services and standards
Olney : Inderscience
-
1.2004/05 -
Persistent link: https://www.econbiz.de/10008276020
Saved in:
4
International journal of quality and service sciences
Bingley [u.a.] : Emerald
-
1.2009 -
Persistent link: https://www.econbiz.de/10008336887
Saved in:
5
Managing service quality : MSQ ; an international journal
Bingley : Emerald
;
anfangs: Bradford : MCB Univ. Press
;
…
-
1.1990/91 -
Persistent link: https://www.econbiz.de/10008379992
Saved in:
6
Analysis of e-service of electricity utility provider : an Indian perspective
Satapathy, S.
;
Mahapatra, S. S.
;
Patel, S. K.
;
Mishra, P. D.
- In:
International journal of logistics systems and management
15
(
2013
)
1
,
pp. 18-31
Persistent link: https://www.econbiz.de/10010146136
Saved in:
7
The impact of TQM practices on service quality in cellular communication companies in Jordan
Al-Hawary, Sulieman Ibraheem Shelash
;
Abu-Laimon, Amr …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 446-474
Persistent link: https://www.econbiz.de/10010146206
Saved in:
8
An AHP/DEA ranking method based on service quality approach : a case study in hotel industry
Shirouyehzad, Hadi
;
Lofti, Farhad Hosseinzadeh
; …
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 434-445
Persistent link: https://www.econbiz.de/10010146207
Saved in:
9
Implementing TQM initiatives in public service organisations : case of academic libraries
Tuomi, Ville
;
Ajmal, Mian M.
;
Helo, Petri T.
- In:
International journal of productivity and quality …
11
(
2013
)
4
,
pp. 393-411
Persistent link: https://www.econbiz.de/10010146209
Saved in:
10
The determinants of the transportation outsourcing strategy for the express delivery company
Lee, Chia-chi
;
Lin, Tyrone T.
;
Cheng, Pei-chu
- In:
Service business
7
(
2013
)
2
,
pp. 207-225
Persistent link: https://www.econbiz.de/10010146464
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