advantage, with these 4 dimensions-trust-commitment-conflict management-communications-, We can reject the effect of trust, And …

This paper analyzes the importance of trust and management-to-employee communication among top Slovenian employers from …) company employee relational trust, and on the (b) perceived importance of “trust and long-term relationships with the company …-to-employee communication on both trust perspectives. The results show a stable level of company-employee relational trust in the face of the …

customer satisfaction and customer trust on customer loyalty in the banking sector in Romania. Business customers in Romania … results of the empirical study show that overall customer satisfaction and customer trust are significantly related to both … satisfaction and customer trust are positively and strongly associated. This study reinforces the importance of customer loyalty as …

role of customer satisfaction, trust and commitment in the formation and enhancement of long-term customer relationships …-agency sector. Our findings indicate that customer satisfaction, trust and commitment all play a significant role in the building …

trust and commitment used by both theories has been discussed extensively. Ultimately this study will try to link …

the role of a firm's efforts in cultivating trust and harvesting value for themselves via the virtual communities that … embeddedness, and to encourage interaction foster favorable customer beliefs about and trust in a virtual community sponsor …. Further, we hypothesize that trust motivates customers to behave relationally toward the sponsoring firm by sharing …

, and negatively affected by product prices and opportunistic behavior. Moreover, both relationship commitment and trust …

Recent research has highlighted the importance of trust in building and maintaining business relationships. This … trust in buyer-seller relationships and compare it to the role of satisfaction. The study focuses on the commercial banking … sector, where a climate of trust is essential for developing and maintaining business relationships. Data were collected in a …

trust between the customer and the service provider. However, customers may reject commitment, because of psychological … reactance, without any loss of trust. This article considers potential interactions between trust and psychological reactance …