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Advertising
Consumer behaviour
116
Konsumentenverhalten
109
Customer satisfaction
45
Beziehungsmarketing
41
Relationship marketing
41
Service quality
41
Dienstleistungsqualität
40
Kundenzufriedenheit
40
Corporate social responsibility
28
Beschwerdemanagement
24
Complaint management
24
Gastronomie
24
Restaurant industry
24
Corporate Social Responsibility
23
USA
23
United States
23
Hotel industry
22
Hotellerie
22
Emotion
17
Hospitality industry
16
Gastgewerbe
15
Preismanagement
14
Pricing strategy
14
Experiment
13
Advertising effects
10
Customer service
10
Gender
10
Kundenservice
10
Viral marketing
10
Virales Marketing
10
Werbewirkung
10
CSR
9
E-commerce
9
Electronic Commerce
9
Internet marketing
9
Online-Marketing
9
Confidence
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Loyalty program
8
Vertrauen
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English
7
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Mattila, Anna S.
6
Assaf, A. Georges
2
Hwang, Yoo Hee
2
Josiassen, Alexander
2
Ahn, Jin Sun
1
Andreu, Luisa
1
Cheng, Yuqiao
1
Font, Xavier
1
Gim, Jaehee
1
Kim, Heewon
1
Kneževic Cvelbar, Ljubica
1
Liu, Qing
1
Ribeiro, Manuel Alector
1
Stadlthanner, Katja Anna
1
Yang, Bi
1
Ye, Tian
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International journal of hospitality management
5
Journal of hospitality marketing & management
1
Tourism economics : the business and finance of tourism and recreation
1
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ECONIS (ZBW)
7
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1
Feelings of uncertainty and powerlessness from Covid-19 : implications for advertising appeals in the restaurant industry
Yang, Bi
;
Hwang, Yoo Hee
;
Mattila, Anna S.
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820054
Saved in:
2
When are vivid hotel photos effective? : the moderating effects of resource scarcity and brand level
Kim, Heewon
;
Hwang, Yoo Hee
;
Gim, Jaehee
;
Cheng, Yuqiao
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014457796
Saved in:
3
Does advertising spending improve sales performance?
Assaf, A. Georges
;
Josiassen, Alexander
;
Mattila, Anna S.
; …
- In:
International journal of hospitality management
48
(
2015
),
pp. 161-166
Persistent link: https://www.econbiz.de/10011341591
Saved in:
4
The effect of ad appeals and message framing on consumer responses to plant-based menu items
Ye, Tian
;
Mattila, Anna S.
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547725
Saved in:
5
Advertising spending, firm performance, and the moderating impact of CSR
Assaf, A. Georges
;
Josiassen, Alexander
;
Ahn, Jin Sun
; …
- In:
Tourism economics : the business and finance of tourism …
23
(
2017
)
7
,
pp. 1484-1495
Persistent link: https://www.econbiz.de/10011772672
Saved in:
6
Airbnb : online targeted advertising, sense of power, and consumer decisions
Liu, Qing
;
Mattila, Anna S.
- In:
International journal of hospitality management
60
(
2017
),
pp. 33-41
Persistent link: https://www.econbiz.de/10011640224
Saved in:
7
The effects of message framing in CSR advertising on consumers' emotions, attitudes, and behavioral intentions
Stadlthanner, Katja Anna
;
Andreu, Luisa
;
Ribeiro, …
- In:
Journal of hospitality marketing & management
31
(
2022
)
7
,
pp. 777-796
Persistent link: https://www.econbiz.de/10013357136
Saved in:
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