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Air transport
Innovationsmanagement
34,322
Innovation management
34,277
Messung
22,616
Measurement
22,402
Service quality
21,775
Dienstleistungsqualität
21,024
Innovation
20,728
Qualitätsmanagement
16,910
Customer satisfaction
15,536
Quality management
15,225
Kundenzufriedenheit
13,953
Theorie
12,519
Theory
12,356
Consumer behaviour
8,893
Konsumentenverhalten
8,679
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8,398
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8,343
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7,486
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7,215
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6,962
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6,787
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6,245
Airline
4,474
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4,423
Welt
4,235
World
4,175
Unternehmenserfolg
3,953
Produktentwicklung
3,948
Firm performance
3,897
New product development
3,672
Technischer Fortschritt
3,502
Customer service
3,469
Technological change
3,419
SME
3,388
KMU
3,382
Armut
3,112
Wissensmanagement
3,085
Kundenservice
3,076
Knowledge management
3,068
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Brueckner, Jan K.
69
Zhang, Anming
62
Oum, Tae Hoon
42
Button, Kenneth John
33
Fageda, Xavier
31
Forsyth, Peter
30
Gudmundsson, Sveinn Vidar
29
Pels, Eric
27
Nijkamp, Peter
26
Rietveld, Piet
25
Sickles, Robin C.
25
Verhoef, Erik T.
24
Borenstein, Severin
23
Gillen, David
23
Bilotkach, Volodymyr
22
Niemeier, Hans-Martin
21
O'Connell, John F.
21
Findlay, Christopher Charles
20
Abeyratne, Ruwantissa I. R.
19
Dempsey, Paul Stephen
19
Martini, Gianmaria
19
Hüschelrath, Kai
18
Lin, Ming Hsin
18
Röller, Lars-Hendrik
18
Dresner, Martin
17
Fu, Xiaowen
17
Rose, Nancy L.
17
Sun, Xiaoqian
17
Fichert, Frank
16
Knorr, Andreas
16
Scotti, Davide
16
Wandelt, Sebastian
16
Zhang, Yahua
16
Garrow, Laurie A.
15
Hansen, Mark
15
Lee, Darin
15
Adler, Nicole
14
Behrens, Christiaan
14
Ciliberto, Federico
14
Escobari, Diego
14
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International Civil Aviation Organization
30
OECD
25
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21
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14
Deutsche Verkehrswissenschaftliche Gesellschaft
13
Europäische Kommission
10
International Air Transport Association
10
World Bank
9
European Air Law Association
8
Institut du Transport Aérien <Paris>
8
World Trade Organization
8
Air Transport Research Society
7
USA / Committee on Public Works and Transportation / Subcommittee on Aviation
7
USA / Department of Transportation
7
Solvay Brussels School of Economics and Management, Université Libre de Bruxelles
5
USA / Congress / Senate / Committee on Commerce, Science, and Transportation / Subcommittee on Aviation
5
United States / Congress / Senate / Committee on Interstate and Foreign Commerce / Subcommittee on Aviation
5
World Tourism Organization
5
Aviation Statistics Centre <Kanada>
4
International Air Transport Association / Airline Economic Task Force
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USA / Congress / Senate / Committee on Commerce, Science, and Transportation
4
USA / Congress / Senate / Committee on the Judiciary / Subcommittee on Antitrust, Business Rights, and Competition
4
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4
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4
USA / National Transportation Safety Board
4
World Bank Group
4
American Enterprise Institute for Public Policy Research
3
Arbeitsgemeinschaft Deutscher Verkehrsflughäfen
3
Asian Development Bank
3
Association of Asia Pacific Airlines
3
Brown University / Department of Economics
3
Deutschland / Umweltbundesamt
3
Eric Cuvillier <Firma>
3
European University Institute / Department of Economics
3
Europäische Kommission / Generaldirektion Verkehr
3
Europäische Kommission / Statistisches Amt
3
Großbritannien / Parliament / House of Commons / Civil Aviation Authority
3
Institut für Weltwirtschaft
3
Institute of Transportation Studies <Berkeley, Calif.>
3
International Transport Forum
3
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Journal of air transport management
705
Transportation research / E : an international journal
146
Journal of air transport management : a new international journal of research, policy and practice
83
Journal of revenue and pricing management
54
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
52
International journal of transport economics : IJTE
51
Research in transportation economics
45
European journal of operational research : EJOR
44
Discussion paper / Tinbergen Institute
42
International journal of industrial organization
40
Economics of transportation : the official journal of the International Transportation Economics Association
39
Journal of transport economics and policy
36
Review of industrial organization : RIO
35
ICAO circular
26
Computers & operations research : and their applications to problems of world concern ; an international journal
25
Transportation journal : a journal of the Association for Supply Chain Management
23
Wirtschaft und Statistik : WISTA
23
Tourism management : research, policies, practice
22
NBER working paper series
21
Working paper / National Bureau of Economic Research, Inc.
21
Zeitschrift für Verkehrswissenschaft : ZfV
21
European research studies
20
Internationales Verkehrswesen
20
The journal of air law and commerce
20
NBER Working Paper
19
Journal of Air Transport Management
18
Applied economics letters
17
CESifo working papers
17
Europäische Hochschulschriften / 5
17
Journal of travel and tourism marketing
17
Schriftenreihe der Deutschen Verkehrswissenschaftlichen Gesellschaft / B
17
ITA study / Institut du Transport Aérien : E
16
Tourism economics : the business and finance of tourism and recreation
16
Air transport liberalization : a critical assessment
14
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
14
Networks and spatial economics : a journal of infrastructure modeling and computation
14
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
14
Omega : the international journal of management science
13
R / Rand Corporation
13
Working paper
13
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ECONIS (ZBW)
5,982
RePEc
53
Other ZBW resources
43
EconStor
2
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1
Scale measurements for
airline
service quality to secure passenger confidence in air travel
Deepa, M. V.
;
Jayaraman, K.
- In:
Quality management journal : QMJ
24
(
2017
)
3
,
pp. 31-50
Persistent link: https://www.econbiz.de/10011721855
Saved in:
2
Airline
passenger safety or customer satisfaction?
Tao, Kefang
;
Chen, Po-Ju
- In:
International journal of business and economics
16
(
2017
)
2
,
pp. 171-175
Persistent link: https://www.econbiz.de/10011971483
Saved in:
3
A multiple criteria approach for
airline
passenger satisfaction
measurement
and service quality improvement
Tsafarakis, Stelios
;
Kokotas, Theodosios
;
Pantouvakis, …
- In:
Journal of air transport management
68
(
2018
),
pp. 61-75
Persistent link: https://www.econbiz.de/10011845851
Saved in:
4
A cross cultural investigation of airlines service quality throgh integration of
Servqual
and the Kano model
Basfirinci, Cigdem
;
Mitra, Amitava
- In:
Journal of air transport management
42
(
2015
),
pp. 239-248
Persistent link: https://www.econbiz.de/10010482001
Saved in:
5
Airline
service failed!
Mena, Miguela
- In:
International journal of business and economics
16
(
2017
)
3
,
pp. 257-262
Persistent link: https://www.econbiz.de/10011973043
Saved in:
6
The hybrid
airline
model : generating quality for passengers
Avram, Bogdan
- In:
Expert journal of business and management
5
(
2017
)
2
,
pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
Saved in:
7
Quality risk assessment model for
airline
services concerning Taiwanese airlines
Hu, Kai-Chieh
;
Hsiao, Man-Wei
- In:
Journal of air transport management
53
(
2016
),
pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
Saved in:
8
Evaluation of passenger satisfaction with service quality : a consecutive method applied to the
airline
industry
Tahanisaz, Sahar
;
Shokuhyar, Sajjad
- In:
Journal of air transport management
83
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012170253
Saved in:
9
Mind, service quality, relationship with airlines
Prentice, Catherine
;
Hsiao, Aaron
;
Wang, Xuequn
; …
- In:
Journal of strategic marketing
31
(
2023
)
1
,
pp. 212-234
Persistent link: https://www.econbiz.de/10014303192
Saved in:
10
Nordic Airports' service quality attributes : themes in online reviews
Arasli, Hüseyin
;
Saydam, Mehmet Bahri
;
Jafari, Kaveh
; …
- In:
Scandinavian journal of hospitality and tourism
23
(
2023
)
2/3
,
pp. 248-263
Persistent link: https://www.econbiz.de/10014439088
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