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Control mechanisms and goal orientations : evidence from frontline service employees
Alencar Rodrigues, Luiza Cristina; Coelho, Filipe; … - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 350-371
Persistent link: https://www.econbiz.de/10011309600
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Brand assets and pay fairness as two routes to enhancing social capital in sales organizations
Rouziou, Maria; Dugan, Riley; Rouziès, Dominique; … - In: The journal of personal selling & sales management : JPSSM 38 (2018) 2, pp. 191-204
Persistent link: https://www.econbiz.de/10011917833
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Gritting their teeth to close the sale : the positive effect of salesperson grit on job satisfaction and performance
Dugan, Riley; Hochstein, Bryan; Rouziou, Maria; … - In: Journal of personal selling & sales management : JPSSM 39 (2019) 1, pp. 81-101
Persistent link: https://www.econbiz.de/10012200858
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Servant leadership effects on salesperson self-efficacy, performance, job satisfaction, and turnover intentions
Westbrook, Kevin W.; Peterson, Robert M. - In: Journal of business-to-business marketing 29 (2022) 2, pp. 153-175
Persistent link: https://www.econbiz.de/10013359017
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The role of coping in salespeople’s satisfaction and its effect on salespeople’s ethics
Srivastava, Rajesh V. - In: Business ethics and leadership : BEL 3 (2019) 1, pp. 118-123
Persistent link: https://www.econbiz.de/10012054688
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Salesperson's innovation resistance and job satisfaction in intra-organizational diffusion of sales force automation technologies : the case of South Korea
Cho, Seong Do; Chang, Dae Ryun - In: Industrial marketing management : the international … 37 (2008) 7, pp. 841-847
Persistent link: https://www.econbiz.de/10003781857
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Employee loyalty : an exploration of staff commitment levels towards retailing, the retailer and the store
Foster, Carley; Whysall, Paul; Harris, Lynette - In: The international review of retail, distribution and … 18 (2008) 4, pp. 423-435
Persistent link: https://www.econbiz.de/10003771921
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Person-organization fit, OCB and performance appraisal : evidence from matched supervisor-salesperson data set in a Spanish context
Vilela, Belén Bande; Varela González, José A.; … - In: Industrial marketing management : the international … 37 (2008) 8, pp. 1005-1019
Persistent link: https://www.econbiz.de/10003793449
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The effect of management commitment to service quality on frontline employees' job attitudes, turnover intentions and service recovery performance in a new public management contex...
Ashill, Nicholas J.; Rod, Michel; Carruthers, Janet - In: Journal of strategic marketing 16 (2008) 5, pp. 437-462
Persistent link: https://www.econbiz.de/10003797210
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The role of leaders in internal marketing
Wieseke, Jan; Ahearne, Michael; Lam, Son K.; Dick, Rolf van - In: Journal of marketing 73 (2009) 2, pp. 123-145
Persistent link: https://www.econbiz.de/10003820612