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Freude am Unternehmertum in kleinen und mittleren Unternehmen : Ergebnisse einer Quer- und Längsschnittanalyse
Stadler, Christina - 2009 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003895904
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How emotional labor influences worker pride, job satisfaction, and burnout : an examination of consumer complaint workers
Jin, Myung Hun; Guy, Mary E. - In: Public performance & management review 33 (2009/10) 1, pp. 88-105
Persistent link: https://www.econbiz.de/10003910353
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Feeling good and performing well? : psychological engagement and positive behaviors at work
Bindl, Uta K.; Parker, Sharon K. - In: Handbook of employee engagement : perspectives, issues, …, (pp. 385-398). 2010
Persistent link: https://www.econbiz.de/10008651578
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The emotional implications of organizational politics : a process model
Rosen, Christopher C.; Harris, Kenneth J.; Kacmar, K. … - In: Human relations 62 (2009) 1, pp. 27-57
Persistent link: https://www.econbiz.de/10003873087
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Perceptions of leader emotion regulation and LMX as predictors of followers' job satisfaction and organizational citizenship behaviors
Fisk, Glenda M.; Friesen, Jared P. - In: The leadership quarterly : LQ ; an international … 23 (2012) 1, pp. 1-12
Persistent link: https://www.econbiz.de/10009509126
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How negative affectivity moderates the relationship between shocks, embeddedness and worker behaviors
Holtom, Brooks C.; Burton, James P.; Crossley, Craig D. - In: Journal of vocational behavior 80 (2012) 2, pp. 434-443
Persistent link: https://www.econbiz.de/10009524243
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Emotional labor : links to work attitudes and emotional exhaustion
Seery, Brenda L.; Corrigall, Elizabeth A. - In: Journal of managerial psychology 24 (2009) 8, pp. 797-813
Persistent link: https://www.econbiz.de/10009524731
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Identifying the complex relationships among emotional labor and its correlates
Gursoy, Dogan; Boylu, Yasin; Avci, Umut - In: International journal of hospitality management 30 (2011) 4, pp. 783-794
Persistent link: https://www.econbiz.de/10009242177
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A meta-analysis of burnout with job demands, resources, and attitudes
Alarcon, Gene M. - In: Journal of vocational behavior 79 (2011) 2, pp. 549-562
Persistent link: https://www.econbiz.de/10009304131
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The effect of emotional climates in leader-follower and employee-customer relationships in a service context
Spiess, Janice Karen Ashia - 2011
Persistent link: https://www.econbiz.de/10009489308