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Examining the marketing planning-marketing capability interface and custer-centric performance in SMEs

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In search of innovation and customer-related performance superiority : the role of market orientation, marketing capability, and innovation capability interactions

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The relationship between business orientations and brand performance : a cross-national perspective

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Winning through innovation and marketing : lessons from Australia and Vietnam

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New insights into the climate-attitudes-outcome framework : empirical evidence from the Australian service sector

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Archieving customer satisfaction in services firms via branding capability and customer empowerment

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Examining drivers of collaborative inbound open innovation : empirical evidence from Australian firms

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Emerging research trends in marketing : a review of Australasian marketing journal : editorial

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New Insights into the Climate-Attitudes-Outcome Framework : Empirical Evidence from the Australian Service Sector

Mathies, Christine - 2014

Drawing on the climate-attitudes-outcome framework, this article examines the mediating effect of job satisfaction on the relationship between psychological climate perceptions (i.e., service climate, team support, and job security) and the job performance of frontline service employees. The...

Persistent link: https://www.econbiz.de/10013048941