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Bank
USA
327,530
United States
290,423
Theorie
42,829
Theory
42,275
Beziehungsmarketing
25,171
Relationship marketing
25,143
Schätzung
17,119
Estimation
16,309
Konsumentenverhalten
15,877
Consumer behaviour
15,789
Deutschland
14,708
Customer satisfaction
13,754
Kundenzufriedenheit
13,618
Germany
12,587
Großbritannien
11,502
EU-Staaten
9,885
Japan
9,836
United Kingdom
9,779
EU countries
9,470
Service quality
8,964
Dienstleistungsqualität
8,962
Vereinigte Staaten
8,553
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8,306
Monetary policy
7,920
Welt
7,823
World
7,606
Vergleich
7,554
Börsenkurs
7,281
Kanada
7,196
Comparison
7,188
Share price
7,149
Wirkungsanalyse
6,724
Canada
6,636
Impact assessment
6,535
Hotel industry
6,340
Hotellerie
6,332
Konjunktur
6,000
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1,178
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Berger, Allen N.
74
DeYoung, Robert
49
Wheelock, David C.
32
Mester, Loretta J.
31
Rhoades, Stephen A.
29
Saunders, Anthony
27
Cornett, Marcia Millon
25
Correa, Ricardo
25
Fraser, Donald R.
25
Goldberg, Linda S.
25
Hughes, Joseph P.
25
Rose, Peter S.
24
Strahan, Philip E.
23
Hannan, Timothy Hale
22
Hassan, M. Kabir
22
Shaffer, Sherrill
22
Elyasiani, Elyas
19
Stiroh, Kevin J.
19
Stulz, René M.
19
Cetorelli, Nicola
18
Kane, Edward J.
18
Pilloff, Steven J.
18
Wall, Larry D.
18
Acharya, Viral V.
17
Kolari, James W.
17
White, Lawrence J.
17
Wilson, Paul W.
17
Kaufman, George G.
16
Mihov, Atanas
16
Boyd, John H.
15
Evanoff, Douglas Darrell
15
Levine, Ross
15
Ongena, Steven
15
Rajan, Raghuram Govind
15
Shull, Bernard
15
Tehranian, Hassan
15
Amel, Dean F.
14
Calomiris, Charles W.
14
Humphrey, David B.
14
Jagtiani, Julapa
14
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National Bureau of Economic Research
49
Federal Reserve Bank of Chicago
22
Federal Reserve Bank of New York
14
The Wharton Financial Institutions Center
10
American Bankers Association
9
Federal Deposit Insurance Corporation <Washington, DC>
5
Federal Reserve System / Board of Governors
5
Nomos Verlagsgesellschaft
5
USA / Congress / House of Representatives / Committee on Banking, Finance and Urban Affairs / Subcommittee on Financial Institutions Supervision, Regulation and Insurance
5
USA / Congress / Senate / Committee on Banking, Housing and Urban Affairs
5
Bank of the United States (1816-1836)
4
Federal Reserve Bank of Boston
4
Federal Reserve Bank of San Francisco
4
Federal Reserve Bank of St. Louis
4
USA / Government Accountability Office
4
United States / Congress / House / Committee on Banking and Currency
4
United States / Congress / Senate / Committee on Banking, Housing, and Urban Affairs
4
Bank of the United States (Pennsylvania : 1836-1841)
3
Brookings Institution
3
Federal Reserve Bank Philadelphia
3
National Monetary Commission
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USA / General Accounting Office
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USA / Subcommittee on Financial Institutions and Consumer Credit
3
American Enterprise Institute for Public Policy Research
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Charles A. Dice Center for Research in Financial Economics <Columbus, Ohio>
2
Federal Reserve Bank of Atlanta
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Federal Reserve Bank of Cleveland
2
Federal Reserve Bank of Philadelphia
2
Federal Reserve Bank of Richmond
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Federal Reserve System
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Goethe-Universität Frankfurt am Main
2
Institut für Weltwirtschaft
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Internationaler Währungsfonds / Monetary and Capital Markets Department
2
National Institute of Economic and Social Research
2
Princeton University / Industrial Relations Section
2
Rutgers University / Department of Economics
2
Springer Gabler <Firma>
2
USA / Committee on Banking, Finance and Urban Affairs / Subcommittee on General Oversight and Investigations
2
USA / Congress / House of Representatives / Committee on Banking and Financial Services
2
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Journal of banking & finance
143
Euromoney
100
Working paper / National Bureau of Economic Research, Inc.
94
Journal of financial services research : JFSR
69
Journal of money, credit and banking : JMCB
67
Economic review
58
The international journal of bank marketing : IJBM
51
The journal of finance : the journal of the American Finance Association
51
NBER working paper series
47
Finance and economics discussion series
46
Journal of economics & business
44
The review of financial studies
36
Die Bank
30
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
30
Economic policy review
29
The quarterly review of economics and finance : journal of the Midwest Economics Association ; journal of the Midwest Finance Association
29
Staff reports / Federal Reserve Bank of New York
28
Journal of financial economics
26
Economic perspectives
25
Federal reserve bulletin
25
Journal of financial services marketing : JFSM
24
NBER Working Paper
24
Journal of financial stability
23
Discussion paper / Centre for Economic Policy Research
22
Journal of economics and finance
22
The journal of corporate finance : contracting, governance and organization
20
Working papers / Financial Institutions Center
20
Journal of financial and quantitative analysis : JFQA
18
Review / Federal Reserve Bank of St. Louis
18
Review of quantitative finance and accounting
18
Working papers / Federal Reserve Bank of Chicago
18
The antitrust bulletin : the journal of American and foreign antitrust and trade regulation
17
The journal of business : B
17
Applied economics
16
Financial markets, institutions & instruments
16
The American economic review
16
The financial review : the official publication of the Eastern Finance Association
16
The service industries journal
16
Applied financial economics
15
Economic review : an annual report of the Economic Research Department
15
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Source
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ECONIS (ZBW)
5,636
USB Cologne (EcoSocSci)
97
EconStor
52
OLC EcoSci
7
RePEc
2
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1
Considering the continuity of payments for customers in a bank's recovery or resolution
Carter, Emma
- In:
Quarterly bulletin / Bank of England
52
(
2012
)
2
,
pp. 147-153
Persistent link: https://www.econbiz.de/10009728866
Saved in:
2
The impact of relationship marketing on customer value, satisfaction and loyalty : evidence from banking sector in Indonesia
Djajanto, Ludfi
;
Afiatin, Yunia
;
Haris, Zainal Abdul
- In:
International journal of economic policy in emerging …
12
(
2019
)
2
,
pp. 207-214
Persistent link: https://www.econbiz.de/10012104407
Saved in:
3
Value co-creation and customer retention in services : identifying a relevant moderator and mediator
Banik, Shanta
;
Rabbanee, Fazlul K.
- In:
Journal of consumer behaviour
22
(
2023
)
3
,
pp. 646-663
Persistent link: https://www.econbiz.de/10014326197
Saved in:
4
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
5
Impact of total quality management on customer satisfaction in Indian banking sector
Pattanayak, Durgesh
;
Punyatoya, Plavini
- In:
International journal of productivity and quality …
16
(
2015
)
2
,
pp. 127-147
Persistent link: https://www.econbiz.de/10011525869
Saved in:
6
Banks, employees and brand promise delivery : customers' analytical perspective
Thomas, Baby
;
Rajendran, G.
- In:
International journal of business excellence
18
(
2019
)
1
,
pp. 42-63
Persistent link: https://www.econbiz.de/10012052225
Saved in:
7
Factors influencing customer choice in selection of banks in Kuwait
AlNajem, Mohamad N.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 142-153
Persistent link: https://www.econbiz.de/10011976337
Saved in:
8
Managing customer switching behavior in the banking industry
Thaichon, Park
;
Quach, Sara
;
Bavalur, Amulya Sai
;
Nair, …
- In:
Services marketing quarterly
38
(
2017
)
3
,
pp. 142-154
Persistent link: https://www.econbiz.de/10011756714
Saved in:
9
Banks performance and customers' satisfaction in relation to corporate social responsibility : mediating customer trust and spiritual leadership : what counts!
Srouji, Anan F.
;
Abed, Suzan R.
;
Hamdallah, Madher E.
- In:
International journal of business innovation and research
19
(
2019
)
3
,
pp. 358-384
Persistent link: https://www.econbiz.de/10012108750
Saved in:
10
Service quality at Thailand's Siam Commercial Bank: Chonburi Province
Suvittawat, Adisak
- In:
International journal of economic perspectives : IJEP
9
(
2015
)
4
,
pp. 21-26
Persistent link: https://www.econbiz.de/10011579308
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