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~subject:"Banking services"
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Banking services
Consumer behaviour
83,644
Konsumentenverhalten
81,194
Relationship marketing
26,376
Beziehungsmarketing
25,701
Vertrauen
17,132
Confidence
16,513
Theorie
14,055
Theory
13,812
Deutschland
9,405
Customer satisfaction
8,616
Germany
8,591
Kundenzufriedenheit
8,374
Brand management
8,347
Markenführung
8,299
USA
7,186
Brand image
7,167
Markenimage
7,123
United States
6,794
Service quality
6,763
Dienstleistungsqualität
6,693
Social Web
6,473
Social web
6,470
Online-Handel
6,290
Online retailing
6,273
Datenschutz
5,931
Electronic Commerce
5,624
Online-Marketing
5,516
Internet marketing
5,497
E-commerce
5,392
Data protection
5,245
Bankgeschäft
5,240
Experiment
5,140
Trust
4,816
Einzelhandel
4,699
Retail trade
4,652
Brand
4,534
Markenartikel
4,518
Electronic Banking
4,273
Structural equation model
4,199
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Beck, Thorsten
39
Ongena, Steven
33
Berger, Allen N.
27
Demirgüç-Kunt, Asli
25
Huizinga, Harry
23
Acharya, Viral V.
19
Gambacorta, Leonardo
18
Hasan, Iftekhar
18
Hassan, M. Kabir
17
Buch, Claudia M.
16
Laeven, Luc
16
Brown, Martin
15
Molyneux, Philip
15
Thakor, Anjan V.
15
Ayadi, Rym
14
Schmukler, Sergio L.
14
Martínez Pería, María Soledad
13
Wagner, Wolf
13
Wang, J. Christina
13
Wilson, John O. S.
13
Niepmann, Friederike
12
Shleifer, Andrei
12
Vishny, Robert W.
12
Claessens, Stijn
11
Gale, Douglas
11
Levine, Ross
11
Popov, Alexander
11
Bolt, Wilko
10
Caballero, Ricardo J.
10
Humphrey, David B.
10
Martinez Peria, Maria Soledad
10
Pozsar, Zoltan
10
Ross, Duncan M.
10
Strahan, Philip E.
10
Suárez, Javier
10
Bonin, Hubert
9
Hainz, Christa
9
Hakenes, Hendrik
9
Horen, Neeltje van
9
Inklaar, Robert
9
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National Bureau of Economic Research
35
Basel Committee on Banking Supervision
20
World Bank
10
Springer International Publishing
7
Europäische Investitionsbank
6
Springer Fachmedien Wiesbaden
6
Bangladesh Institute of Bank Management
5
Bank für Internationalen Zahlungsausgleich / Währungs- und Wirtschaftsabteilung
5
Federal Deposit Insurance Corporation <Washington, DC>
5
Finansovyj Universitet
5
SUERF - The European Money and Finance Forum
5
Edward Elgar Publishing
4
Europäisches Parlament / Policy Department for Economic, Scientific and Quality of Life Policies
4
International Organization of Securities Commissions
4
Bank für Internationalen Zahlungsausgleich / Committee on the Global Financial System
3
Europäische Investitionsbank / Economics Department
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
3
Helmut-Schmidt-Universität
3
Institut für Finanzdienstleistungen Zug
3
Institute of Chartered Financial Analysts of India
3
Reserve Bank of India
3
Associazione bancaria italiana
2
Associazione di Fondazioni e di Casse di Risparmio
2
Associazione fra le Casse di Risparmio Italiane
2
Basler Bankenvereinigung
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Brookings Institution
2
Centralʹnyj bank Rossijskoj Federacii
2
Conference The Future of Banking in CESEE after the Financial Crisis <2010, Budapest>
2
Conference: Future Risks and Fragilities for Financial Stability <2012, London>
2
Deutsche Bundesbank
2
Duisburger Banken-Symposium <20., 2016, Duisburg>
2
European Association of University Teachers of Banking and Finance
2
European Center for Financial Services
2
Europäische Zentralbank
2
Federal Reserve Board
2
Fritz Knapp Verlag
2
Icfai University Press <Hyderabad>
2
International Centre for Financial Regulation
2
International Monetary Fund / Monetary and Capital Markets Department
2
Jugo-Zapadnyj Bank <Rostow am Don>
2
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SpringerLink / Bücher
58
Discussion paper / Centre for Economic Policy Research
46
Springer eBook Collection
39
Working paper / National Bureau of Economic Research, Inc.
37
NBER working paper series
35
Die Bank
34
Journal of banking & finance
33
Palgrave Macmillan studies in banking and financial institutions
29
NBER Working Paper
28
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
27
Palgrave Macmillan Studies in Banking and Financial Institutions
25
BIS quarterly review : international banking and financial market developments
24
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
24
International journal of economics and financial issues : IJEFI
22
DNB working paper
21
Finance research letters
21
IMF working papers
21
The international journal of bank marketing : IJBM
20
Journal of digital banking
18
Praj̄nȧn : journal of social and management sciences
18
Discussion paper / Center for Economic Research, Tilburg University
17
Journal of payments strategy & systems
17
Research in international business and finance
17
Springer eBook Collection / Economics and Finance
17
IMF Working Paper
15
Journal of financial intermediation
15
Journal of financial stability
15
Policy research working paper : WPS
15
Revue d'économie financière : revue trimestrielle de l'Association Europe finances régulations
15
Zeitschrift für das gesamte Kreditwesen : Pflichtblatt der Frankfurter Wertpapierbörse
15
International journal of Islamic and Middle Eastern finance and management
14
Journal of international financial markets, institutions & money
14
Applied economics
13
Stress-testing the banking system : methodologies and applications
13
Working paper
13
Working paper series / European Central Bank
13
Fraud Management in Kreditinstituten : Praktiken, Verhinderung, Aufdeckung
12
Risiko-Manager
12
Financial innovation in retail and corporate banking
11
International finance discussion papers
11
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ECONIS (ZBW)
4,785
Other ZBW resources
7
BASE
5
RePEc
4
EconStor
1
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1
Augmenting bank service quality dimensions : moderation of perceived
trust
and perceived risk
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
The international journal of productivity and …
72
(
2023
)
2
,
pp. 469-490
Persistent link: https://www.econbiz.de/10014307496
Saved in:
2
Understanding the service quality and customer satisfaction of mobile banking in Bangladesh : using a structural equation model
Khan, Abdul Gaffar
;
Lima, Reshma Pervin
;
Mahmud, Md. Shahed
- In:
Global business review
22
(
2021
)
1
,
pp. 85-100
Persistent link: https://www.econbiz.de/10012483214
Saved in:
3
Analysis of young banked and unbanked customers' usage, satisfaction,
trust
and loyalty for mobile money services in Ghana
Narteh, Bedman
;
Yeboah-Asiamah, Eric
;
Mackin, Eric Ato
- In:
International journal of business and systems research …
16
(
2022
)
1
,
pp. 40-64
Persistent link: https://www.econbiz.de/10012798198
Saved in:
4
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
5
A Brazilian experience of customer retention and its key drivers in banking service rendering
Milan, Gabriel Sperandio
;
Toni, Deonir de
;
Barcellos, …
- In:
Journal of relationship marketing : innovations & …
14
(
2015
)
4
,
pp. 269-286
Persistent link: https://www.econbiz.de/10011412348
Saved in:
6
The impact of customer's training of digital banking services on its acceptability by customers' in India
Bansal, Nitin
;
Pareek, Nishtha
;
Nigam, Abhinav
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 207-231
Persistent link: https://www.econbiz.de/10013194076
Saved in:
7
Electronic banking service quality : perception of customers in the Greater Accra Region of Ghana
Tetteh, Joseph Emmanuel
- In:
Journal of internet commerce
21
(
2022
)
1
,
pp. 104-131
Persistent link: https://www.econbiz.de/10012801988
Saved in:
8
Toward an understanding of Pakistani customers' adoption of smart banking services : an extended application of UTAUT2 model with big brother effect and information privacy concern
Hassaan, Muhammad
;
Li, Gang
;
Yaseen, Asif
- In:
International journal of bank marketing
41
(
2023
)
7
,
pp. 1715-1742
Persistent link: https://www.econbiz.de/10014470727
Saved in:
9
Customers' behavioral intention on mobile banking services in Indonesia
Bustami, Edwin
;
Situngkir, Sihol
;
Yacob, Syahmardi
; …
-
2021
Persistent link: https://www.econbiz.de/10012659410
Saved in:
10
The role of customer personality in premium banking services
Ho, Shirie Pui Shan
;
Wong, Amy
- In:
Journal of financial services marketing
28
(
2023
)
2
,
pp. 285-305
Persistent link: https://www.econbiz.de/10014326867
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