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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Großbritannien
135,940
United Kingdom
92,499
Innovation
88,682
Frankreich
79,838
France
43,576
Deutschland
24,880
Innovationsmanagement
20,402
Germany
19,781
Innovation management
19,746
Theorie
19,168
Theory
18,681
USA
18,329
United States
16,620
Customer satisfaction
13,771
Kundenzufriedenheit
13,636
innovation
13,013
Dienstleistungssektor
12,320
Technischer Fortschritt
11,468
Service industry
11,293
EU-Staaten
11,065
EU countries
10,867
Technological change
10,519
Schätzung
9,060
Welt
8,688
World
8,551
Konsumentenverhalten
8,545
Consumer behaviour
8,506
Estimation
8,469
Service quality
7,416
Dienstleistungsqualität
7,399
Technologiepolitik
7,294
Technology policy
7,188
Industrie
6,946
Italien
6,744
SME
6,689
KMU
6,660
Relationship marketing
6,628
Wirtschaftswachstum
6,155
Vergleich
6,076
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Undetermined
2,844
Free
1,058
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Article
5,436
Book / Working Paper
1,197
Journal
9
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All
Article in journal
5,010
Aufsatz in Zeitschrift
5,010
Aufsatz im Buch
417
Book section
417
Hochschulschrift
223
Thesis
185
Graue Literatur
149
Non-commercial literature
149
Working Paper
94
Arbeitspapier
90
Collection of articles of several authors
73
Sammelwerk
73
Case study
64
Fallstudie
64
Aufsatzsammlung
54
Conference paper
45
Konferenzbeitrag
45
Guidebook
22
Ratgeber
22
Bibliografie enthalten
21
Bibliography included
21
Handbook
13
Handbuch
13
Konferenzschrift
9
Lehrbuch
9
Reprint
9
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9
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7
Conference proceedings
7
Sammlung
7
Umfrage
3
Accompanied by computer file
2
Amtsdruckschrift
2
Bibliografie
2
Elektronischer Datenträger
2
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2
Fallstudiensammlung
2
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2
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2
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2
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English
5,994
German
638
French
8
Polish
3
Czech
1
Danish
1
Italian
1
Swedish
1
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Author
All
Han, Heesup
32
Homburg, Christian
29
Bruhn, Manfred
21
Mattila, Anna S.
21
Svensson, Göran
20
Prentice, Catherine
19
Gil Saura, Irene
17
Gustafsson, Anders
17
Aksoy, Lerzan
15
Stock-Homburg, Ruth
15
Mittal, Vikas
14
Bilgihan, Anil
13
Evanschitzky, Heiner
13
Hyun, Sunghyup Sean
13
Klaus, Philipp
13
Usman, Osly
13
Wieseke, Jan
13
Wong, IpKin Anthony
13
Bang, Nguyen
12
Keiningham, Timothy
12
Kim, Wansoo
12
McColl-Kennedy, Janet R.
12
Rather, Raouf Ahmad
12
Stauss, Bernd
12
Walsh, Gianfranco
12
Balaji, M. S.
11
Barnes, Donald C.
11
Edvardsson, Bo
11
Hollebeek, Linda D.
11
Loureiro, Sandra Maria Correia
11
Quach, Sara
11
Töpfer, Armin
11
Verhoef, Peter C.
11
Witell, Lars
11
Blut, Markus
10
Casidy, Riza
10
Huber, Frank
10
Roschk, Holger
10
Van Vaerenbergh, Yves
10
Beatty, Sharon E.
9
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Springer Fachmedien Wiesbaden
6
IGI Global
3
De Gruyter Oldenbourg
2
European Health Care Conference <2, 2011, Hamburg>
2
Harvard Graduate School of Business Administration
2
Haufe-Lexware GmbH & Co. KG
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Advanced Institute of Management Research <London>
1
Arthur D. Little International Inc. <Wiesbaden>
1
Books on Demand GmbH <Norderstedt>
1
Business Decisions Limited <Royal Tunbridge Wells>
1
Conference Board
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutscher Universitäts-Verlag GmbH
1
Deutschland / Bundeswehr / Universität Hamburg
1
Dpunkt.Verlag <Heidelberg>
1
Erasmus Research Institute of Management
1
Eric Cuvillier <Firma>
1
Fachkongress "Progress in Tourism Research" <3, 2002, Berlin>
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Freie Universität Berlin
1
Friedrich-Schiller-Universität Jena
1
Great Britain / Customs Establishment
1
Handwerkskammer <Hamburg>
1
Institut für Angewandte Innovationsforschung e.V. an der Ruhr-Universität Bochum
1
Institut für Weltwirtschaft und Internationales Management <Bremen>
1
International Conference on Services Management <North Cyprus)>
1
Jahreswirtschaftstagung <6, 1999, Bremen>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
Salesforce
1
Shaker Verlag
1
Swisscom
1
Tartu Ülikool
1
Technische Universität Dresden
1
Thüringen / Landesregierung
1
Universität Mannheim
1
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Published in...
All
Journal of retailing and consumer services
269
Journal of business research : JBR
192
International journal of hospitality management
145
The journal of services marketing
130
The service industries journal
75
Journal of hospitality marketing & management
68
Industrial marketing management : the international journal for industrial and high-tech firms
66
Journal of travel and tourism marketing
60
International journal of contemporary hospitality management
58
Journal of service research : JSR
57
The journal of business & industrial marketing
57
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
56
Tourism management : research, policies, practice
55
Journal of service management
52
Journal of strategic marketing
50
Cogent business & management
49
Service business
46
Services marketing quarterly
46
Journal of the Academy of Marketing Science
44
Asia Pacific journal of marketing and logistics
43
The international journal of bank marketing : IJBM
36
International journal of electronic customer relationship management : IJECRM
35
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
35
The TQM journal : the international review of organizational improvement
35
Psychology & marketing
34
Journal of service research
32
SpringerLink / Bücher
32
European journal of marketing : EJM
31
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
28
Journal of marketing
26
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
26
The international review of retail, distribution and consumer research
26
Total quality management & business excellence
25
International journal of quality and service sciences
24
International journal of electronic marketing and retailing : IJEMR
23
Journal of Asian finance, economics and business : JAFEB
23
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
23
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
23
Journal of retailing
22
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Source
All
ECONIS (ZBW)
6,629
EconStor
6
OLC EcoSci
4
USB Cologne (EcoSocSci)
2
USB Cologne (business full texts)
1
Showing
1
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10
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6,642
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date (oldest first)
1
The authentic service employee : service employees' language use for authentic service experiences
Kraak, Johannes Marcelus
;
Holmqvist, Jonas
- In:
Journal of business research : JBR
72
(
2017
),
pp. 199-209
Persistent link: https://www.econbiz.de/10011645572
Saved in:
2
The management of CRM information systems in small B2B service organisations : a comparison between French and British firms
Gurău, Călin
- In:
Enterprise information systems for business integration …
,
(pp. 454-467)
.
2010
Persistent link: https://www.econbiz.de/10011478437
Saved in:
3
Service
innovation
and customer performance of telecommunication service provider : a study on mediation effect of corporate reputation
Ganesan, Palanisamy
;
Sridhar, Manohar
- In:
Corporate reputation review : an international journal
19
(
2016
)
1
,
pp. 77-101
Persistent link: https://www.econbiz.de/10011552501
Saved in:
4
The effect of service
innovation
on service loyalty in post offices
Shaian Kiumarsi
;
Salmi Mohd Isa
;
Jayaraman, Krishnaswamy
; …
- In:
International journal of business innovation and …
21
(
2020
)
1
,
pp. 108-127
Persistent link: https://www.econbiz.de/10012149128
Saved in:
5
The moderating role of service
innovation
on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
6
Service
innovation
barriers and facilitators and their effects on customer satisfaction and relationship improvement
Sridhar, M.
;
Ganesan, P.
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 87-111
Persistent link: https://www.econbiz.de/10011403662
Saved in:
7
Assessment of service
innovation
in the quick service restaurants
Sarangal, Rajani Kumari
;
Singh, Rajesh
- In:
International journal of business innovation and …
32
(
2023
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014438450
Saved in:
8
Service factors influence on customer satisfaction in innovative e-commerce
Sankar, Jeganathan Gomathi
;
Surya H
- In:
Journal of Contemporary Issues in Business and Government
26
(
2020
)
2
,
pp. 651-656
Persistent link: https://www.econbiz.de/10012506260
Saved in:
9
Service
innovation
and delivery as antecedents of satisfaction and loyalty : a study of Indian retail banking
Bhat, Ishfaq Hussain
- In:
International journal of business and globalisation : IJBG
35
(
2023
)
1/2
,
pp. 107-118
Persistent link: https://www.econbiz.de/10014388735
Saved in:
10
Conducting service research that matters
Gustafsson, Anders
;
Aksoy, Lerzan
;
Brady, Michael K.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 425-429
Persistent link: https://www.econbiz.de/10011418248
Saved in:
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