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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Customer relations
511
Relationship marketing
84
Marketing
68
Kundenmanagement
62
Management
59
Customer loyalty
48
Customer satisfaction
45
Communication in marketing
39
Consumer behaviour
36
Customer service management
36
customer relations
31
Beziehungsmanagement
28
Electronic commerce
26
Customer services
25
Banking
17
Consumer satisfaction
17
Internet
16
Selling
16
Marketing strategy
15
Success in business
15
Unternehmen
15
Customer retention
14
Innovation
14
Knowledge management
13
Supplier relations
13
Customer orientation
12
Konsumentenverhalten
12
Kundenbindung
12
Trust
12
Aufsatzsammlung
11
Customers
11
Kundenzufriedenheit
11
Loyalty schemes
11
United Kingdom
11
Advertising
10
Customer services quality
10
Supply chain management
10
Taiwan
10
Competitive advantage
9
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Undetermined
15
Free
3
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Article
24
Book / Working Paper
6
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Article in journal
24
Aufsatz in Zeitschrift
24
Arbeitspapier
1
Bibliographie
1
Graue Literatur
1
Non-commercial literature
1
Working Paper
1
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English
30
Author
All
Farzana Parveen
2
Noor Ismawati Jaafar
2
Sulaiman Ainin
2
Aaronson, Kathy
1
Abdulhalim, Hisham
1
Acquaah, Moses
1
Antonetti, Paolo
1
Azevedo, Abaetê de
1
Bellingkrodt, Silvia
1
Bhat, Suhail Ahmad
1
Blois, Keith J.
1
Campbell, Colin L.
1
Chalmeta, Ricardo
1
Crabbe, Margaret J.
1
Cummings, Krista Hill
1
Darzi, Mushtag Ahmad
1
David, Simona
1
Elbeltagi, Ibrahim
1
Eren, P. Erhan
1
Ferraro, Carla
1
Ferrer-Estévez, Maria
1
Fotiadis, Anestis K.
1
Garcia, Elaine
1
Grzebieniak, Andrzej
1
Hakola, Jenni
1
Hammervoll, Trond
1
Harding, Ford
1
Huba, Jackie
1
Jaffe, Joseph
1
Jaworski, Bernard J.
1
Kang, Minjeong
1
Kempen, Thijs
1
Kireyev, Pavel
1
Kocyigit, Altan
1
Lacoste, Sylvie
1
Larson, Jack
1
Larson, John A.
1
Maklan, Stan
1
Mavrommatis, Alexis
1
McConnell, Ben
1
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All
Business horizons
3
Marketing intelligence & planning
3
The journal of business & industrial marketing
3
Academic journal of economic studies
1
African journal of economic and management studies : AJEMS
1
Business process management journal
1
California management review
1
Faculty & research / Insead : working paper series
1
Human relations : towards the integration of the social sciences
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of electronic customer relationship management : IJECRM
1
International journal of globalisation and small business : IJGSB
1
Journal of communication management : an international journal
1
Management decision : MD
1
Olsztyn economic journal
1
Oradea journal of business and economics
1
Services marketing quarterly
1
The international journal of bank marketing : IJBM
1
The international journal of logistics management
1
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ECONIS (ZBW)
25
USB Cologne (EcoSocSci)
5
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1
Suppliers' power relationships with industrial key customers
Lacoste, Sylvie
;
Blois, Keith J.
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 562-571
Persistent link: https://www.econbiz.de/10011339880
Saved in:
2
The strategic value of niche importers in international marketing channels
Hammervoll, Trond
;
Toften, Kjell
- In:
International journal of globalisation and small …
6
(
2014
)
2
,
pp. 119-129
Persistent link: https://www.econbiz.de/10011348082
Saved in:
3
Effects of the organization-public relational gap between experiential and expected relationship outcomes : relational gap analysis
Kang, Minjeong
- In:
Journal of communication management : an international …
17
(
2013
)
1
,
pp. 40-55
Persistent link: https://www.econbiz.de/10009723531
Saved in:
4
Pareto-principle application in non-IT supported CRM processes : a case study of a Dutch manufacturing SME
Elbeltagi, Ibrahim
;
Kempen, Thijs
;
Garcia, Elaine
- In:
Business process management journal
20
(
2014
)
1
,
pp. 129-150
Persistent link: https://www.econbiz.de/10010246787
Saved in:
5
Social media's impact on organizational performance and entrepreneurial orientation in organizations
Farzana Parveen
;
Noor Ismawati Jaafar
;
Sulaiman Ainin
- In:
Management decision : MD
54
(
2016
)
9
,
pp. 2208-2234
Persistent link: https://www.econbiz.de/10011551567
Saved in:
6
Relationship marketing research (1983-2012) : an academic review and classification
Yadav, Brijesh Kumar
;
Singh, Abhijeet
- In:
International journal of electronic customer …
8
(
2014
)
4
,
pp. 221-250
Persistent link: https://www.econbiz.de/10011471518
Saved in:
7
The determinants of service recovery in the retail industry : a study of micro and small enterprises in Ghana
Crabbe, Margaret J.
;
Acquaah, Moses
- In:
African journal of economic and management studies : AJEMS
7
(
2016
)
1
,
pp. 54-74
Persistent link: https://www.econbiz.de/10011560487
Saved in:
8
Evaluation of the influence of a chosen element of insurance companies' employees behaviour on specific aspects of customer relations management
Grzebieniak, Andrzej
- In:
Olsztyn economic journal
8
(
2013
)
2
,
pp. 177-187
Persistent link: https://www.econbiz.de/10010506161
Saved in:
9
The role of customer relations for innovativeness and customer satisfaction : a comparison of service industries
Bellingkrodt, Silvia
;
Wallenburg, Carl Marcus
- In:
The international journal of logistics management
26
(
2015
)
2
,
pp. 254-274
Persistent link: https://www.econbiz.de/10011478920
Saved in:
10
Customer perceptions of the value of new packaging technologies
Hakola, Jenni
- In:
The journal of business & industrial marketing
28
(
2013
)
8
,
pp. 649-659
Persistent link: https://www.econbiz.de/10010222166
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