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Different roles, different strokes : organizing virtual customer environments to promote two types of customer contributions
Nambisan, Satish; Baron, Robert A. - In: Organization science : a journal of the Institute for … 21 (2010) 2, pp. 554-572
Persistent link: https://www.econbiz.de/10003964615
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Linking CIO-CMO communication and product innovation via virtual customer environment engagement : a moderated mediation study
Wang, Li; Tong, Chunyang; Yang, Zhiyong - In: British journal of management 34 (2023) 1, pp. 259-279
Persistent link: https://www.econbiz.de/10014279188
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Remote customer interaction in frugal product development : model with customer evaluation
Gupta, Ravi Kumar; Ucler, Caglar; Bernard, Alain - In: International journal of product lifecycle management : … 14 (2022) 4, pp. 367-392
Persistent link: https://www.econbiz.de/10014230055
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Engaged, but with what? : objects of engagement in technology-aided B2B customer interactions
Pöyry, Essi; Parvinen, Petri; Mattila, Osmo; … - In: Journal of marketing management : JMM ; journal of the … 36 (2020) 3/4, pp. 334-360
Persistent link: https://www.econbiz.de/10012249033
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There's more than one perspective to take into account for successful customer integration into radical new product innovation : a framework and research agenda
Schweitzer, Fiona Maria; Hende, Ellis van den; Hultink, … - In: IEEE transactions on engineering management : EM 67 (2020) 3, pp. 813-829
Persistent link: https://www.econbiz.de/10012300002
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Exploring strategies for capturing customer's tacit knowledge in customer integration methods
Bretschneider, Ulrich; Zogaj, Shkodran - In: International journal of knowledge management : IJKM ; … 12 (2016) 2, pp. 1-19
Persistent link: https://www.econbiz.de/10011623443
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Kundenintegration im Produktentwicklungsprozess in virtuellen Welten : eine Bestandsaufnahme in Second Life
Lattemann, Christoph; Fetscherin, Marc; Lang, Guido - In: HMD : Praxis der Wirtschaftsinformatik 45 (2008) 261, pp. 51-60
Persistent link: https://www.econbiz.de/10003727324
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Virtual customer integration : maximizing the impact customer integration on new product performance
Ernst, Holger - In: Cross-functional innovation management : perspectives …, (pp. 191-208). 2004
Persistent link: https://www.econbiz.de/10002504805
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A model of consumer engagement in a virtual customer environment
Claffey, Ethel; Brady, Mairead - In: Journal of customer behaviour 13 (2014) 4, pp. 325-346
Persistent link: https://www.econbiz.de/10010519721
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Customer fairness perceptions in augmented reality-based online services
Christ-Brendemühl, Sonja; Schaarschmidt, Mario - In: Journal of service management 33 (2022) 1, pp. 9-32
Persistent link: https://www.econbiz.de/10012797603