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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Consumer behaviour
32
Konsumentenverhalten
32
Service quality
32
Dienstleistungsqualität
31
Relationship marketing
30
Customer satisfaction
24
Gambling
24
Glücksspiel
24
Kundenzufriedenheit
24
Intelligence
16
Intelligenz
16
Emotion
10
Brand management
9
Emotional intelligence
9
Markenführung
9
Artificial intelligence
8
Casinos
8
Customer engagement
8
Customer loyalty
8
Künstliche Intelligenz
8
Arbeitsleistung
7
Brand image
7
Job performance
7
Markenimage
7
Southeast Asia
6
Südostasien
6
Tourism industry
6
Tourismuswirtschaft
6
COVID-19
5
Customer integration
5
Customer service
5
Hotel industry
5
Hotellerie
5
Kundenintegration
5
Kundenservice
5
Macau
5
Arbeitskräfte
4
Arbeitszufriedenheit
4
Burnout
4
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2
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Article
30
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30
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30
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English
30
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Prentice, Catherine
30
Loureiro, Sandra Maria Correia
5
Wang, Xuequn
5
Wong, IpKin Anthony
5
Dominique-Ferreira, Sergio
2
Hua, Lian-Lian
2
Ji, Chunli
2
King, Brian
2
Moyle, Brent
2
Weaven, Scott
2
Dong, Shi Yong
1
Ferreira, Andreia
1
Guerreiro, João Pedro Silva Martins
1
Han, Xiao Yun
1
Han, Xiao-Yun
1
Han, Xiaoyun
1
Handsjuk, Nikolai
1
He, Wei
1
Hsiao, Aaron
1
Hu, Lin
1
Li, Kefang
1
Li, Yao-Qi
1
Liu, Matthew Tingchi
1
Lobo, Antonio
1
Lopes, Sergio Dominique
1
Nguyen Tuyet-Mai
1
Ohtsuka, Keis
1
Ou, Juanjuan
1
Quach, Sara
1
Thaichon, Paramaporn
1
Thaichon, Park
1
Tuguinay, Jovanie
1
Tuguinay, Jovanie A.
1
Vada, Sera
1
Zeng, Zhong Lu
1
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Journal of retailing and consumer services
11
International journal of hospitality management
4
Services marketing quarterly
3
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of strategic marketing
1
Journal of vacation marketing
1
Journal of vacation marketing : an international journal
1
The Cornell hospitality quarterly
1
The journal of brand management : an international journal
1
The journal of business & industrial marketing
1
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ECONIS (ZBW)
30
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1
Service quality perceptions and customer loyalty in casinos
Prentice, Catherine
- In:
International journal of contemporary hospitality management
25
(
2013
)
1
,
pp. 49-64
Persistent link: https://www.econbiz.de/10009722507
Saved in:
2
Attitudinal and behavioral loyalty amongst casino players in Macau
Prentice, Catherine
- In:
Services marketing quarterly
34
(
2013
)
4
,
pp. 309-321
Persistent link: https://www.econbiz.de/10010208598
Saved in:
3
Relationship marketing in the casino industry
Prentice, Catherine
;
King, Brian
- In:
Journal of vacation marketing : an international journal
17
(
2011
)
1
,
pp. 51-63
Persistent link: https://www.econbiz.de/10008840753
Saved in:
4
Multilevel environment induced impulsive gambling
Wong, IpKin Anthony
;
Prentice, Catherine
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2102-2108
Persistent link: https://www.econbiz.de/10011373144
Saved in:
5
Casino marketing, problem gamblers or loyal customers?
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
Journal of business research : JBR
68
(
2015
)
10
,
pp. 2084-2092
Persistent link: https://www.econbiz.de/10011373152
Saved in:
6
A patron, a referral and why in Macau casinos : the case of mainland Chinese gamblers
Zeng, Zhong Lu
;
Prentice, Catherine
- In:
International journal of hospitality management
36
(
2014
),
pp. 167-175
Persistent link: https://www.econbiz.de/10010239298
Saved in:
7
Embracing or fighting the urge : a multilevel investigation on casino service, branding and impulsive gambling
Prentice, Catherine
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
56
(
2016
),
pp. 109-118
Persistent link: https://www.econbiz.de/10011521730
Saved in:
8
Insights into Vodka consumer attitude and purchasing behaviors
Prentice, Catherine
;
Handsjuk, Nikolai
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 7-14
Persistent link: https://www.econbiz.de/10011556583
Saved in:
9
The development of service quality dimensions for internet service providers : retaining customers of different usage patterns
Thaichon, Paramaporn
;
Lobo, Antonio
;
Prentice, Catherine
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 1047-1058
Persistent link: https://www.econbiz.de/10010437660
Saved in:
10
Casino service quality, tiered customer segments, and casino player retention
Prentice, Catherine
;
King, Brian
;
Ohtsuka, Keis
- In:
Services marketing quarterly
33
(
2012
)
4
,
pp. 277-291
Persistent link: https://www.econbiz.de/10009671256
Saved in:
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