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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Knowledge management
23,504
Wissensmanagement
22,775
Service quality
21,446
Gesundheitswesen
21,064
Dienstleistungsqualität
20,695
Health care system
18,496
Qualitätsmanagement
16,716
Health care
16,185
Gesundheitsversorgung
15,480
Quality management
15,038
Krankenhaus
13,193
Lernende Organisation
12,382
Learning organization
12,369
Hospital
11,961
Knowledge transfer
9,021
Wissenstransfer
8,932
Deutschland
8,239
Theorie
8,081
Theory
7,977
USA
7,689
United States
7,243
Germany
7,196
Customer satisfaction
6,743
Kundenzufriedenheit
6,529
Innovation
6,361
Consumer behaviour
5,426
Konsumentenverhalten
5,384
Gesundheitspolitik
5,266
Health policy
4,837
Relationship marketing
4,768
Gesundheitsvorsorge
4,589
Knowledge
4,560
Innovationsmanagement
4,471
Wissen
4,394
Preventive care
4,313
Innovation management
4,267
Gesundheitskosten
3,327
Gesundheit
3,325
Health
3,301
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Undetermined
2,066
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698
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Article
3,915
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841
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65
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65
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41
Bibliografie enthalten
37
Bibliography included
37
Conference paper
31
Konferenzbeitrag
31
Konferenzschrift
20
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16
Lehrbuch
15
Textbook
13
Guidebook
8
Ratgeber
8
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8
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7
Handbuch
7
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6
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4
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3
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3
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3
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3
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2
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English
4,248
German
509
French
3
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2
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Dutch
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Bruhn, Manfred
24
Prentice, Catherine
21
Han, Heesup
18
Mattila, Anna S.
17
Klaus, Philipp
13
McColl-Kennedy, Janet R.
13
Gil Saura, Irene
12
Gong, Taeshik
12
Gustafsson, Anders
12
Hollebeek, Linda D.
12
Balaji, M. S.
11
Helmig, Bernd
11
Quach, Sara
10
Prybutok, Victor R.
9
Qu, Hailin
9
Sreejesh, S.
9
Stauss, Bernd
9
Usman, Osly
9
Edvardsson, Bo
8
Gouthier, Matthias H. J.
8
Izogo, Ernest Emeka
8
Patterson, Paul G.
8
Rather, Raouf Ahmad
8
Wong, IpKin Anthony
8
Bolton, Ruth N.
7
Chahal, Hardeep
7
Georgi, Dominik
7
Grégoire, Yany
7
Gursoy, Dogan
7
Hammerschmidt, Maik
7
Hyun, Sunghyup Sean
7
Marimon, Frederic
7
Ndubisi, Nelson Oly
7
Osman, Zahir
7
Park, Jungkun
7
Ringle, Christian M.
7
Roberts-Lombard, Mornay
7
Smith, Alan D.
7
Thaichon, Paramaporn
7
Van Vaerenbergh, Yves
7
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Springer Fachmedien Wiesbaden
3
Thüringen / Landesregierung
3
European Health Care Conference <2, 2011, Hamburg>
2
REFSQ <16, 2010, Essen>
2
RWTH Aachen
2
Universität Duisburg-Essen / Institut für Informatik und Wirtschaftsinformatik
2
AMACOM
1
Arbeitsgemeinschaft Alpenländer
1
Banking-Forum Liechtenstein <2, 2003, Vaduz>
1
Bayern / Staatsministerium für Wirtschaft, Verkehr und Technologie
1
Chartered Institute of Marketing
1
Christel DeHaan Tourism and Travel Research Institute <Nottingham>
1
Deutsch-Französische Unternehmertage <1, 1996, Rudolstadt>
1
Deutsch-Niederländisch-Österreichischer Unternehmerinnentag Neue Märkte und Qualitätsoffensive <1996, Gotha>
1
Deutsch-Schweizerische Gesellschaft für Gesundheitspolitik
1
Deutsches Seminar für Fremdenverkehr Berlin
1
Deutschland / Bundeswehr / Universität Hamburg
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Fraunhofer-Informationszentrum Raum und Bau
1
Fraunhofer-Institut für Arbeitswirtschaft und Organisation
1
Fraunhofer-Institut für Produktionstechnologie IPT
1
Frühjahrstagung Wirtschaftsinformatik <1998, Hamburg>
1
Fördergesellschaft Marketing an der Universität Augsburg
1
Genossenschaftliche Arbeitstagung Südwest <5, 1997, Fulda>
1
Gesellschaft für Qualitätswissenschaft
1
Gesundheitsstadt Berlin e.V.
1
Great Britain / Customs Establishment
1
IGI Global
1
IIF - Institut für Industriekommunikation und Fachmedien GmbH / Apprimus Verlag
1
Institut für Gesundheits-System-Forschung
1
International Conference on Services Management <North Cyprus)>
1
Johann Heinrich von Thünen-Institut
1
Liechtensteinischer Bankenverband
1
Logos Verlag Berlin
1
Ludwig-Maximilians-Universität München
1
Maastricht Research School of Economics of Technology and Organizations
1
Münchener Marketing-Symposium <21, 1995>
1
National Bureau of Economic Research
1
Prüfungsverband Südwestdeutscher Wohnungsunternehmen
1
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
1
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Journal of retailing and consumer services
180
Journal of business research : JBR
123
International journal of hospitality management
122
The journal of services marketing
101
The service industries journal
81
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
68
Journal of hospitality marketing & management
58
Services marketing quarterly
52
International journal of contemporary hospitality management
50
Journal of service research : JSR
50
Industrial marketing management : the international journal for industrial and high-tech firms
45
Service business
45
Journal of travel and tourism marketing
43
Journal of service management
40
The TQM journal : the international review of organizational improvement
34
International journal of electronic customer relationship management : IJECRM
33
Cogent business & management
32
Journal of service research
32
Journal of strategic marketing
31
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
30
Tourism management : research, policies, practice
29
Journal of the Academy of Marketing Science
26
International journal of quality and service sciences
25
The international journal of bank marketing : IJBM
25
Total quality management & business excellence
24
Asia Pacific journal of marketing and logistics
23
International journal of services and operations management
23
SpringerLink / Bücher
23
International journal of productivity and quality management : IJPQM
22
Managing service quality : MSQ ; an international journal
22
Journal of air transport management
21
Marketing intelligence & planning
21
International journal of services, economics and management
20
The journal of business & industrial marketing
20
International journal of quality & reliability management
19
Psychology & marketing
19
Journal of Asian finance, economics and business : JAFEB
18
Journal of marketing
18
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
18
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
17
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Source
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ECONIS (ZBW)
4,737
EconStor
7
OLC EcoSci
6
USB Cologne (EcoSocSci)
6
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1
The effects of relationship quality and knowledge sharing on service innovation performance : organisational learning as a mediator
Jian, Zhao-quan
;
Osman, Mohamed Ali
;
Li, Lei
- In:
International journal of information technology and …
22
(
2023
)
1/2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10014319238
Saved in:
2
Patient satisfaction in
hospital
emergency services : a perspective from Portugal
Polónia, Daniel Ferreira
;
Dias, Ana Alexandra da Costa
; …
- In:
International journal of productivity and quality …
31
(
2020
)
3
,
pp. 349-368
Persistent link: https://www.econbiz.de/10012516301
Saved in:
3
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
4
What determines patient loyalty in health services? : an analysis to assist service quality management
Oliveira, Lucas Ambrósio Bezerra de
;
Albuquerque, …
- In:
Total quality management & business excellence
33
(
2022
)
12
,
pp. 1403-1421
Persistent link: https://www.econbiz.de/10013352681
Saved in:
5
Learning from customers : individual and organizational effects in outsourced radiological services
Clark, Jonathan R.
;
Huckman, Robert S.
;
Staats, Bradley R.
- In:
Organization science : a journal of the Institute for …
24
(
2013
)
5
,
pp. 1539-1557
Persistent link: https://www.econbiz.de/10010196125
Saved in:
6
Patients relationship management : the role of patient knowledge
Barić, Filip
-
2020
Persistent link: https://www.econbiz.de/10012601686
Saved in:
7
Personal- und Organisationsentwicklung auf der Grundlage von Qualitätsmanagement und der systemischen Theorie Senges : dargestellt am Beispiel der Wellnesshotels
Müller, Hartmut
-
2001
Persistent link: https://www.econbiz.de/10001594414
Saved in:
8
Doctors and management perception in customer relationship management builds to customer satisfaction in
hospital
services
Shivakumara, K.
;
Sarala, K. S.
- In:
Global journal of business management : GJBM
12
(
2018
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10011961830
Saved in:
9
Service quality : a subliminal pathway to service differentiation and competitive advantage in private healthcare marketing in Ghana
Anabila, Peter
- In:
Health marketing quarterly
36
(
2019
)
2
,
pp. 136-151
Persistent link: https://www.econbiz.de/10012200134
Saved in:
10
The role of learning and customer orientation for delivering service quality to patients
Bellou, Victoria
- In:
Journal of health organization and management
24
(
2010
)
4
,
pp. 383-395
Persistent link: https://www.econbiz.de/10008667677
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