Narrow search
Showing 1 - 10 of 2,518
Cover Image
Determinants of customer patronage of fast food outlets in Benin City
Okolie, Ugo Chuks; Udom, Idongesit David - In: Journal of economics and management research 10 (2021), pp. 74-99
Persistent link: https://www.econbiz.de/10013349637
Cover Image
The impact of value co-creation on hotel brand equity and customer satisfaction
González-Mansilla, Óscar; Berenguer Contrí, Gloria; … - In: Tourism management : research, policies, practice 75 (2019), pp. 51-65
Persistent link: https://www.econbiz.de/10012063560
Cover Image
Perceived brand quality as a way to superior customer perceived value crossing by moderating effects
Vera, Jorge - In: The journal of product & brand management 24 (2015) 2, pp. 147-156
Persistent link: https://www.econbiz.de/10011308510
Cover Image
The effects of customer equity drivers on loyalty across services industries and firms
Ou, Yi-Chun; Verhoef, Peter C.; Wiesel, Thorsten - In: Journal of the Academy of Marketing Science 45 (2017) 3, pp. 336-356
Persistent link: https://www.econbiz.de/10011684991
Cover Image
Exploring customer equity and the role of service experience in the casino service encounter
Wong, IpKin Anthony - In: International journal of hospitality management 32 (2013), pp. 91-101
Persistent link: https://www.econbiz.de/10009717665
Cover Image
Steuerung der Kundenloyalität : eine empirische Studie am Beispiel von Dienstleistungen
Huber, Frank; Vollhardt, Kai; Kressmann, Frank - 2005
Persistent link: https://www.econbiz.de/10003290584
Cover Image
Do customer equity drivers affect customer relationship quality and customer relational outcomes in banking?
Al-Wugayan, Adel A. A. - In: International journal of electronic customer … 13 (2021) 1, pp. 1-29
Persistent link: https://www.econbiz.de/10012598021
Cover Image
The Effect of Price, Service Quality, Customer Value, and Brand Image on Customer Satisfaction of Cellular Operator Telkomsel
Usman, Osly; Ramadhan, Ilham - 2020
This study aims to examine: 1) The effect of prices on customer satisfaction; 2) Effect of service quality on customer satisfaction; 3) The effect of customer value on customer satisfaction; 4) The effect of brand image on customer satisfaction; 5) Effect of price, service quality, customer...
Persistent link: https://www.econbiz.de/10014102511
Cover Image
Tourism service quality and destination loyalty : the mediating role of destination image from international tourists' perspectives
Akroush, Mamoun N.; Jraisat, Luai E.; Kurdieh, Dina J.; … - In: Tourism review : the official journal of the AIEST 71 (2016) 1, pp. 18-44
Persistent link: https://www.econbiz.de/10011564350
Cover Image
Tourist experience quality and loyalty to an island destination : the moderating impact of destination image
Moon, Hyoungeun; Han, Heesup - In: Journal of travel and tourism marketing 36 (2019) 1, pp. 43-59
Persistent link: https://www.econbiz.de/10012179362