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Broadening the perspective on e-commerce : a comparative analysis of mobile shopping and traditional online shopping
Schramm-Klein, Hanna; Wagner, Gerhard - In: Marketing : ZFP ; journal of research and management 36 (2014) 2, pp. 119-130
Persistent link: https://www.econbiz.de/10010385222
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Study of Comparison of Channel Satisfaction Among Employees Across the Various Retail Stores
Singh, Ajmer - 2013
This paper talks about the importance of channel member satisfaction with employees in various retail stores. This paper compares the level of channel satisfaction among the employees in various retail stores. This paper stresses on the strategies which will improve channel level relationship...
Persistent link: https://www.econbiz.de/10013083230
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Retail logistics service quality : a cross-cultural survey on customer perceptions
Bouzaabia, Rym; Bouzaabia, Olfa; Capatina, Alexandru - In: International journal of retail & distribution management 41 (2013) 8, pp. 627-647
Persistent link: https://www.econbiz.de/10009771131
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Antecedents and consequences of customer satisfaction : do they differ across online and offline purchases?
Hult, G. Tomas M.; Sharma, Pratyush Nidhi; Morgeson, … - In: Journal of retailing 95 (2019) 1, pp. 10-23
Persistent link: https://www.econbiz.de/10012102908
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The impact of legitimacy types on customer loyalty and the moderating role of the perceived COVID-19 threat : cross-country comparison between Japan and Croatia
Anić, Ivan-Damir; Milakovic, Ivana Kursan; Hirogaki, … - In: Journal of marketing management : JMM ; journal of the … 40 (2024) 9/10, pp. 772-794
Persistent link: https://www.econbiz.de/10015050093
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Do Australian and American consumers differ in their perceived shopping experiences? : a bi-cultural analysis
Jones, Marilyn Y.; Vilches-Montero, Sonia; Spence, Mark T. - In: International journal of retail & distribution management 38 (2010) 8, pp. 578-596
Persistent link: https://www.econbiz.de/10008651875
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Assessing user attitudes toward mobile commerce in the US vs. Korea : implications for m-commerce CRM
Cho, Yoon C. - In: Journal of business & economics research 6 (2008) 2, pp. 91-102
Persistent link: https://www.econbiz.de/10003764130
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E-service quality perceptions : a cross-cultural comparison of American and Korean consumers
Kim, Jung-hwan; Kim, Chungho - In: Journal of research in interactive marketing : … 4 (2010) 3, pp. 257-275
Persistent link: https://www.econbiz.de/10008656150
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Service satisfaction with premium durables : a cross-cultural investigation
Löffler, Michael; Decker, Reinhold - In: Quantitative marketing and marketing management : …, (pp. 401-422). 2012
Persistent link: https://www.econbiz.de/10009621746
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A cross-cultural comparison of perceived informational fairness with service failure explanations
Wang, Chen-ya; Mattila, Anna S. - In: The journal of services marketing 25 (2011) 6, pp. 429-439
Persistent link: https://www.econbiz.de/10009390049