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Subject
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Confidence
Consumer behaviour
1,138
Konsumentenverhalten
1,078
Relationship marketing
1,052
Beziehungsmarketing
1,029
Brand equity
889
Loyalty
827
Brand image
814
Markenimage
795
Brand management
791
Markenführung
754
Customer satisfaction
631
Kundenzufriedenheit
591
loyalty
590
brand equity
391
Service quality
375
Dienstleistungsqualität
356
Markenwert
354
Brand
315
Markenartikel
295
Satisfaction
259
Customization
257
satisfaction
175
Vertrauen
154
Social Web
137
Social web
137
Internet marketing
129
Online-Marketing
126
Retail trade
123
Einzelhandel
122
Trust
116
Brand Equity
107
Corporate social responsibility
99
Marketingmanagement
99
Marketing
97
Marketing management
94
Brand loyalty
93
trust
93
Holiday behaviour
89
Urlaubsverhalten
89
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Online availability
All
Undetermined
99
Free
19
Type of publication
All
Article
153
Book / Working Paper
1
Type of publication (narrower categories)
All
Article in journal
152
Aufsatz in Zeitschrift
152
Aufsatz im Buch
1
Book section
1
Conference paper
1
Graue Literatur
1
Konferenzbeitrag
1
Non-commercial literature
1
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Language
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English
154
Author
All
Busser, James A.
3
Cheah, Jun-Hwa
3
Jacob, Jayanth
3
Lombart, Cindy
3
Louis, Didier
3
Paul, Thomas John
3
Shulga, Lenna V.
3
Bang, Nguyen
2
Bilgihan, Anil
2
Diallo, Mbaye Fall
2
Garcia-Agreda, Sergio
2
Gil Saura, Irene
2
Gupta, Suraksha
2
Hajli, Nick
2
Kim, Hyelin
2
Lim, Xin-Jean
2
Mostert, Pierre
2
Olaleye, Sunday Adewale
2
Salo, Jari
2
Zaid, Sudirman
2
Šerić, Maja
2
Abu Bakar bin Abdul Hamid
1
Adam, Nawal Abdalla
1
Adame-Sánchez, Consolación
1
Agbemabiese, George Cudjoe
1
Ahn, Jiseon
1
Akbari, Mohsen
1
Al-Hawary, Sulieman Ibraheem Shelash
1
Albarq, Abbas N.
1
Alexander Joseph Ibnu Wibowo
1
Algharabat, Raed S.
1
Ali, Muhammad
1
Amegbe, Hayford
1
Ammi, Chantal
1
Ampaw, Enock Mintah
1
Aritonang R., Lerbin R.
1
Aritonang, R.
1
Arizal N
1
Arum, Yasinta
1
Ashkani, Mahdi
1
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Published in...
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Journal of retailing and consumer services
10
Journal of business research : JBR
6
Cogent business & management
4
International journal of electronic marketing and retailing : IJEMR
4
International journal of hospitality management
4
International journal of services, economics and management
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
The international journal of bank marketing : IJBM
3
Economic research
2
European research studies
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International journal of business and systems research : IJBSR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of electronic business : IJEB
2
Journal of financial services marketing
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
2
Journal of strategic marketing
2
Market : review for marketing theory and practice
2
Service business
2
Services marketing quarterly
2
South African journal of business management
2
South Asian journal of business studies
2
The international review of retail, distribution and consumer research
2
The journal of services marketing
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Administrative Sciences : open access journal
1
African journal of science, technology, innovation and development : AJSTID
1
Asia Pacific journal of marketing and logistics
1
Australasian marketing journal
1
Bizinfo (Blace) : časopis iz oblasti ekonomije menadžmenta i informatike
1
ECG report
1
Economies : open access journal
1
Electronic commerce research and applications
1
Eurasian business review
1
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Source
All
ECONIS (ZBW)
154
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1
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154
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1
It's just not fair : exploring the effects of firm
customization
on unfairness perceptions, trust and
loyalty
Bang, Nguyen
;
Klaus, Philipp
;
Simkin, Lyndon
- In:
The journal of services marketing
28
(
2014
)
6
,
pp. 484-497
Persistent link: https://www.econbiz.de/10010434595
Saved in:
2
Does employee performance affect customer
loyalty
in pharmacy services?
Rabbanee, Fazlul K.
;
Burford, Oksana
;
Ramaseshan, B.
- In:
Journal of service theory and practice : JSTP
25
(
2015
)
6
,
pp. 725-743
Persistent link: https://www.econbiz.de/10011392213
Saved in:
3
Exploring the process of customer engagement, self-brand connections and
loyalty
Naumann, Kay
;
Bowden, Jana
- In:
Problems and perspectives in management : PPM ; …
13
(
2015
)
1
,
pp. 56-66
Persistent link: https://www.econbiz.de/10010516997
Saved in:
4
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
5
Functional characteristics of banking websites and customer
loyalty
: the mediating role of online trust
Berraies, Sarra
;
Chtioui, Rached
;
Yahia, Karim Ben
- In:
The journal of applied business research
31
(
2015
)
3
,
pp. 911-923
Persistent link: https://www.econbiz.de/10011304803
Saved in:
6
Team participation and online gamer
loyalty
Teng, Ching-I
;
Chen, Wei-Wen
- In:
Electronic commerce research and applications
13
(
2014
)
1
,
pp. 24-31
Persistent link: https://www.econbiz.de/10011348337
Saved in:
7
Factors affecting Internet banking success : a comparative investigation between Indonesia and South Korea
Susanto, Aries
;
Lee, Hwansoo
;
Zo, Hangjung
;
Ciganek, …
- In:
Journal of global information management : an official …
21
(
2013
)
2
,
pp. 72-95
Persistent link: https://www.econbiz.de/10009767279
Saved in:
8
Antecedents and consequences of the quality of e-customer-to-customer interactions in B2B communities
Bruhn, Manfred
;
Schnebelen, Stefanie
;
Schäfer, Daniela B.
- In:
Industrial marketing management : the international …
43
(
2014
)
1
,
pp. 164-176
Persistent link: https://www.econbiz.de/10010359357
Saved in:
9
Relationship marketing management : its importance in private label extension
Miquel-Romero, Maria José
;
Caplliure-Giner, Eva María
; …
- In:
Journal of business research : JBR
67
(
2014
)
5
,
pp. 667-672
Persistent link: https://www.econbiz.de/10010363411
Saved in:
10
Attitudinal
loyalty
and trust in entrepreneurship : building new relationships
Prause, Gunnar
;
Mendez, Marcelo Mendez
;
Garcia-Agreda, …
- In:
International entrepreneurship and management journal
9
(
2013
)
4
,
pp. 531-540
Persistent link: https://www.econbiz.de/10010247773
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