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~subject:"Consumer behaviour"
~subject:"Dienstleistungsmarketing"
~subject:"Services marketing"
~subject:"Unternehmensdienstleistung"
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Consumer behaviour
Dienstleistungsmarketing
Services marketing
Unternehmensdienstleistung
Dienstleistung
5,375
Services
4,616
Dienstleistungssektor
1,497
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Bruhn, Manfred
27
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18
Görg, Holger
11
Kleinaltenkamp, Michael
10
Hadwich, Karsten
9
Edvardsson, Bo
8
Geishecker, Ingo
8
Meyer, Anton
8
Fließ, Sabine
7
Grönroos, Christian
6
Jaakkola, Elina
6
Liljander, Veronica
6
Schmitz, Gertrud
6
Stauss, Bernd
6
Strandvik, Tore
6
Bitner, Mary Jo
5
Corsten, Hans
5
Gouthier, Matthias
5
Gremler, Dwayne D.
5
Mattoo, Aaditya
5
McColl-Kennedy, Janet R.
5
Parida, Vinit
5
Walsh, Gianfranco
5
Zeithaml, Valarie A.
5
Aas, Tor Helge
4
Benkenstein, Martin
4
Benoit, Sabine
4
Berlingieri, Giuseppe
4
Fisk, Raymond P.
4
Furrer, Olivier
4
Gustafsson, Anders
4
Helkkula, Anu
4
Hogreve, Jens
4
Huang, Ming-Hui
4
Hydle, Katja Maria
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Keuper, Frank
4
Marcolin, Luca
4
Ornelas, Emanuel
4
Ostrom, Amy L.
4
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3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Duncker & Humblot
2
Excellence-in-Service-Konferenz <5., 2015, Koblenz>
2
Fraunhofer-Institut für System- und Innovationsforschung
2
Friedrich-Schiller-Universität Jena
2
Institut für Technik der Betriebsführung
2
Svenska Handelshögskolan <Helsinki>
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
American Marketing Association
1
Conference on Services Marketing <1, 1981, Orlando, Fla.>
1
DIIR - Deutsches Institut für Interne Revision / Arbeitskreis "Revision der Beschaffung"
1
Deutscher Betriebswirte-Verlag GmbH
1
Deutsches Institut für Wirtschaftsforschung
1
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1
Deutschland / Bundeswehr / Universität Hamburg
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Dienstleistungsmarketing-Workshop <8, 2001, Innsbruck>
1
Dienstleistungstagung <6, 2006, Berlin>
1
Dienstleistungstagung <7, 2008, Berlin>
1
Edward Elgar Publishing
1
Eric Cuvillier <Firma>
1
European Techno-Economic Policy Support Network (ETEPS AISBL)
1
Europäische Kommission / Generaldirektion Binnenmarkt, Industrie, Unternehmertum und KMU
1
Europäische Kommission / Generaldirektion Kommunikation
1
Fachhochschule Salzburg / Studiengang Betriebswirtschaft
1
Faculteit der Economische Wetenschappen en Bedrijfskunde, Vrije Universiteit
1
Fraunhofer-Informationszentrum Raum und Bau
1
Hochschulgruppe Arbeits- und Betriebsorganisation
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IGI Global
1
Ifo-Institut für Wirtschaftsforschung
1
Industrie- und Handelskammer zu Düsseldorf
1
Industrie- und Handelskammer zu Köln
1
Innovative Management-Partner Unternehmensberatungs-GmbH <Innsbruck>
1
Institut für Handelsmanagement <Münster (Westf)>
1
Institut für Technik der Betriebsführung im Handwerk
1
Institut für Zukunftsstudien und Technologiebewertung
1
Ludwig-Maximilians-Universität München / Institut für Wirtschaftsgeographie
1
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SpringerLink / Bücher
31
The journal of services marketing
31
Journal of service management
18
The service industries journal
18
Journal of business research : JBR
17
Journal of service research : JSR
17
Services marketing quarterly
16
Industrial marketing management : the international journal for industrial and high-tech firms
15
Journal of retailing and consumer services
14
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
13
Journal of Services Marketing
12
Journal of service research
12
Springer eBook Collection / Business and Economics
12
Fokus Dienstleistungsmarketing
11
Journal of service theory and practice
9
International journal of hospitality management
8
The Oxford handbook of professional service firms
8
Gabler Edition Wissenschaft
7
Professional services firms
7
The journal of business & industrial marketing
7
International journal of innovation management
6
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of services and operations management
5
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
5
Journal of marketing communications
5
Meffert-Marketing-Edition
5
ZEW discussion papers
5
Basler Schriften zum Marketing
4
European Journal of Marketing
4
Focus Dienstleistungsmarketing
4
International journal of quality and service sciences
4
International journal of services technology and management
4
Journal of operations management
4
Journal of service theory and practice : JSTP
4
Kohlhammer Edition Marketing
4
Managing service quality : MSQ ; an international journal
4
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
4
Research
4
Schriften zu Marketing und Management
4
Springer Gabler Research
4
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Source
All
ECONIS (ZBW)
1,057
Other ZBW resources
27
EconStor
6
RePEc
2
ArchiDok
1
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date (oldest first)
1
The implementation of integrated marketing communication on retail business : Moslem consumers' perceptions
Chaniago, Harmon
;
Efawati, Yen
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 187-206
Persistent link: https://www.econbiz.de/10013194072
Saved in:
2
Customer-induced interactions and innovation in professional
services
: the case of software customisation
Schaarschmidt, Mario
;
Walsh, Gianfranco
;
Bertram, Matthias
- In:
International journal of innovation management
19
(
2015
)
2
,
pp. 1-30
Persistent link: https://www.econbiz.de/10011309445
Saved in:
3
Factors that influence the marketing of professional
services
Enerson, Meg
;
Mason, Roger B.
;
Corbishley, Karen M.
- In:
Investment management and financial innovations
13
(
2016
)
3
,
pp. 118-130
Persistent link: https://www.econbiz.de/10011666659
Saved in:
4
A strategic framework for task automation in professional
services
Sampson, Scott
- In:
Journal of service research
24
(
2021
)
1
,
pp. 122-140
Persistent link: https://www.econbiz.de/10012426766
Saved in:
5
Managing operations in professional service organisations : identifying roles and tasks of professionals and managers in courts
Puolakka, Tiina
;
Pekkanen, Petra
;
Pirttilä, Timo
- In:
International journal of services and operations …
39
(
2021
)
1
,
pp. 37-61
Persistent link: https://www.econbiz.de/10012522488
Saved in:
6
Designing professional
services
: pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
7
The complex role of complexity : how service providers can mitigate negative effects of perceived service complexity when selling professional
services
Mikolon, Sven
;
Kolberg, Anika
;
Haumann, Till
;
Wieseke, Jan
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 513-528
Persistent link: https://www.econbiz.de/10011392292
Saved in:
8
Defective co-creation : developing a typology of consumer dysfunction in professional
services
Greer, Dominique A.
- In:
European journal of marketing : EJM
49
(
2015
)
1/2
,
pp. 238-261
Persistent link: https://www.econbiz.de/10010519468
Saved in:
9
The development of new sponsorship deals as new business-to-business
services
Athanasopoulou, Pinelopi
;
Sarli, Elena
- In:
The journal of business & industrial marketing
30
(
2015
)
5
,
pp. 552-561
Persistent link: https://www.econbiz.de/10011339884
Saved in:
10
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional
services
in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
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