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Performance measure of online system acceptance and customer satisfaction through airlines websites in Malaysia
Khan, Humera; Dominic, P. D. D. - In: International journal of business innovation and research 12 (2017) 4, pp. 508-524
Persistent link: https://www.econbiz.de/10011719273
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The influence of the assessment of internet websites offering tourist services on the manner of purchase of holiday packages
Szopiński, Tomasz - In: Economic research 30 (2017) 1,2, pp. 1655-1668
Persistent link: https://www.econbiz.de/10012224887
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Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis; Korfiatis, Nikolaos; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
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Service encounter value and online engagement behaviors
Zhang, Tingting; Zhang, Pei; Lu, Lu - In: International journal of hospitality management 85 (2020), pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
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Do offline factors trigger customers' appetite for online continual usage? : a study of online reservation in the airline industry
Al-Hawari, Mohd Ahmad; Mouakket, Samar - In: Asia Pacific journal of marketing and logistics 24 (2012) 4, pp. 640-657
Persistent link: https://www.econbiz.de/10009659848
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Online shopping experience in India : an examination of consumers world
Dutt, Maani; Singh, Anurupa B.; Joshi, Ambrish - In: International journal of business excellence : IJBEX 21 (2020) 3, pp. 378-393
Persistent link: https://www.econbiz.de/10012250654
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Local food shopping : factors affecting users' behavioural e-loyalty
Blasco-López, Ma Francisca; Recuero Virto, Nuria; … - In: Administrative Sciences : open access journal 8 (2018) 3/47, pp. 1-20
, consumers are influenced by many other factors such as website content and design, especially in online food shopping. This is … website and purchase) regarding online local food shopping. It empirically tested a model with a local food e-commerce website … estimate the structural relationships. The findings revealed that all the tasks of a website could be strategically designed to …
Persistent link: https://www.econbiz.de/10012125337
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Consumer's perception of webiste service quality : an empirical study
Ahmad, Asad; Rahman, Obaidur; Khan, Mohammed Naved - In: Journal of internet commerce 15 (2016) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10011636454
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Customers' perceptions as an antecedent of satisfaction with online retailing services
Mwencha, Peter; Muathe, Stephen - In: Journal of marketing and consumer behaviour in emerging … (2018) 1, pp. 4-27
The assessment of antecedents of customer satisfaction has become very important for the success of online retailing services. This paper reports the results of a study that investigated the antecedent role of customers' perceptions vis-a-vis satisfaction with online retailing services. While...
Persistent link: https://www.econbiz.de/10012116963
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Lowest price guarantees on airline websites : perceived believability, perceived value, and purchase intentions
Jeng, Shih-Ping; Lo, Min-Fang - In: Journal of air transport management 75 (2019), pp. 85-91
Persistent link: https://www.econbiz.de/10012112368