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~subject:"Consumer behaviour"
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Consumer behaviour
USA
329,357
United States
290,829
Theorie
44,497
Theory
43,862
Service quality
21,438
Dienstleistungsqualität
20,687
Einzelhandel
17,653
Schätzung
17,495
Estimation
16,673
Deutschland
15,661
Retail trade
15,052
Germany
12,857
Konsumentenverhalten
12,666
Großbritannien
12,538
United Kingdom
10,837
EU-Staaten
10,199
Japan
10,153
EU countries
9,779
Leistungsmotivation
9,113
Work motivation
8,933
Vereinigte Staaten
8,874
Geldpolitik
8,390
Arbeitsverhalten
8,239
Work behaviour
8,143
Welt
8,104
Monetary policy
7,998
World
7,883
Vergleich
7,819
Comparison
7,439
Kanada
7,372
Börsenkurs
7,354
Share price
7,221
Customer satisfaction
7,129
Wirkungsanalyse
6,950
Kundenzufriedenheit
6,927
Canada
6,836
Impact assessment
6,758
Relationship marketing
6,120
Beziehungsmarketing
6,108
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1,927
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Han, Heesup
41
Grewal, Dhruv
36
Mattila, Anna S.
31
Gázquez-Abad, Juan Carlos
23
Lusk, Jayson L.
22
Jang, Soocheong
21
Pantano, Eleonora
21
Schramm-Klein, Hanna
21
Usman, Osly
21
Martínez-López, Francisco J.
20
Das, Gopal
19
Khare, Arpita
18
Klaus, Philipp
18
Richards, Timothy J.
18
Roggeveen, Anne L.
18
Swoboda, Bernhard
18
Balaji, M. S.
17
Chintagunta, Pradeep K.
17
Gijsbrechts, Els
17
McColl-Kennedy, Janet R.
17
Park, Jungkun
17
Prentice, Catherine
17
Paul, Justin
16
Rajagopal
16
Sands, Sean
16
Sharma, Piyush
16
Agarwal, Sumit
15
Einav, Liran
15
Stavins, Joanna
15
Zielke, Stephan
15
Carpenter, Jason M.
14
Hanks, Lydia
14
Line, Nathaniel D.
14
Loureiro, Sandra Maria Correia
14
Prybutok, Victor R.
14
Bilgihan, Anil
13
Gustafsson, Anders
13
McFadden, Daniel
13
Miao, Li
13
Nayga, Rodolfo M.
13
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National Bureau of Economic Research
59
American Marketing Association
8
Springer Fachmedien Wiesbaden
8
Friedrich-Schiller-Universität Jena
5
USA / Bureau of Foreign and Domestic Commerce
4
IGI Global
3
Stellenbosch University / Bureau for Economic Research
3
The Nielsen Company (Germany)
3
Books on Demand GmbH <Norderstedt>
2
Federal Reserve Bank of New York
2
INSEAD
2
Nordic Council of Ministers
2
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
2
USA / Economic Research Service
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
Accenture GmbH <Kronberg im Taunus>
1
Advertising and Consumer Psychology Conference <25, 2006, Houston, Tex.>
1
Alabama / State Highway Dept
1
Alabama Highway Research Group
1
American Council on Consumer Interests
1
American Home Economics Association
1
American Management Association
1
American Management Asssociations
1
Bargeldsymposium <2., 2014, Frankfurt am Main>
1
Bauhaus-Universität Weimar / Institut für Europäische Urbanistik
1
Boston College / Department of Economics
1
Brookings Institution
1
Bundesarbeitsgemeinschaft der Mittel- und Großbetriebe des Einzelhandels
1
Bureau of Economic and Business Research <Champaign, Ill.>
1
Bureau of International Labor Affairs
1
Cape Town / Technical Management Services
1
Central Co-Operative Council
1
Centre of Policy Studies
1
Chambre de commerce et d'industrie de Paris
1
Christian-Albrechts-Universität zu Kiel
1
Columbia University / Bureau of Applied Social Research
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <3, 1978, Chicago, Ill.>
1
Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior <6, 1981, Bloomington, Ind.>
1
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Journal of retailing and consumer services
701
Journal of business research : JBR
310
International journal of hospitality management
248
Working paper / National Bureau of Economic Research, Inc.
248
International journal of retail & distribution management
149
Journal of consumer research : JCR ; an interdisciplinary bimonthly
148
Journal of retailing
147
The international review of retail, distribution and consumer research
128
The journal of services marketing
127
Psychology & marketing
118
Journal of hospitality marketing & management
95
International journal of contemporary hospitality management
94
Journal of travel and tourism marketing
86
Services marketing quarterly
85
The service industries journal
76
International journal of retail and distribution management
75
International journal of consumer studies
69
Journal of fashion marketing and management
69
European journal of marketing : EJM
65
Asia Pacific journal of marketing and logistics
64
Journal of the Academy of Marketing Science
64
International journal of electronic marketing and retailing : IJEMR
63
The journal of consumer marketing
63
Cogent business & management
61
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
58
NBER working paper series
58
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Journal of service research : JSR
57
Journal of marketing
53
American journal of agricultural economics
50
Journal of international consumer marketing
50
Management science : journal of the Institute for Operations Research and the Management Sciences
50
Tourism management : research, policies, practice
48
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
45
Journal of service management
43
Marketing intelligence & planning
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
43
Journal of marketing theory and practice
42
Journal of strategic marketing
42
Service business
41
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ECONIS (ZBW)
12,575
Other ZBW resources
132
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1
Effects of characteristics of in-store retail technology on customer citizenship behavior
Gong, Taeshik
;
Wang, Chen-Ya
;
Lee, Kangcheol
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013169678
Saved in:
2
Driving in-role and extra-role brand performance among retail frontline salespeople : antecedents and the moderating role of customer orientation
Hughes, Douglas E.
;
Richards, Keith A.
;
Calantone, Roger J.
- In:
Journal of retailing
95
(
2019
)
2
,
pp. 130-143
Persistent link: https://www.econbiz.de/10012102968
Saved in:
3
The proactive employee on the floor of the store and the impact on customer satisfaction
Söderlund, Magnus
- In:
Journal of retailing and consumer services
43
(
2018
),
pp. 46-53
Persistent link: https://www.econbiz.de/10011883136
Saved in:
4
Cultural influences on web service quality perceptions of e-retailing consumers
Meng, Juan
;
Mummalaneni, Venkatapparao
- In:
Journal of marketing channels : ... distribution …
18
(
2011
)
4
,
pp. 303-326
Persistent link: https://www.econbiz.de/10009404736
Saved in:
5
Shopping motivation in consumer loyalty formation process : the case of Spanish retail
Tena-Monferrer, Sandra
;
Roig, Juan Carlos Fandos
; …
- In:
International journal of retail and distribution management
50
(
2022
)
1
,
pp. 100-116
Persistent link: https://www.econbiz.de/10012798308
Saved in:
6
Service-oriented organizational citizenship behavior, service quality and customer citizenship behavior : comparison of implementation and evaluation from the perspective of bank c...
Harsono, Soni Sisbudi
;
Widyantoro, Harry
;
Prawitowati, …
- In:
Market : review for marketing theory and practice
33
(
2021
)
1
,
pp. 75-92
Persistent link: https://www.econbiz.de/10012653354
Saved in:
7
Encouraging tourist citizenship behavior through resource uniqueness and service quality : the mediating role of emotions
Liu, Lin
;
Cui, Tingting
;
Wu, Jinnan
;
Cao, Ruilan
;
Ye Ye
- In:
Journal of vacation marketing
27
(
2021
)
1
,
pp. 45-60
Persistent link: https://www.econbiz.de/10012426213
Saved in:
8
Examining the antecedents and effects of hotel corporate reputation on customers' loyalty and citizenship behavior : an integrated framework
O'Connor, Peter
;
Assaker, Guy
- In:
Journal of hospitality marketing & management
31
(
2022
)
5
,
pp. 640-661
Persistent link: https://www.econbiz.de/10013327205
Saved in:
9
Motivating shoppers to come back : modeling consumer behaviour in retailer loyalty programs
Parahoo, Sanjai K.
- In:
Issues of business and law
4
(
2012
),
pp. 106-118
Persistent link: https://www.econbiz.de/10011288931
Saved in:
10
Female customers' expectation of the service offering and their perception of the service quality in an emerging clothing market
Erasmus, Alet C.
;
Grabowski, Andrea
- In:
International journal of consumer studies
37
(
2013
)
1
,
pp. 2-12
Persistent link: https://www.econbiz.de/10009713929
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