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Differences and similarities in perceptions of hotel experience : the role of national cultures
Zhang, Ziqiong; Li, Hengyun; Law, Chun Hung Roberts - In: Journal of travel and tourism marketing 32 (2015), pp. 2-14
Persistent link: https://www.econbiz.de/10011416038
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Handling negative online customer reviews : the effects of elaboration likelihood model and distributive justice
Cheng, Vincent T. P.; Loi, Mei Kun - In: Journal of travel and tourism marketing 31 (2014) 1/2, pp. 1-15
Persistent link: https://www.econbiz.de/10010361829
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Green marketing : hotel customers' perspective
Chan, Eric Siu-Wa - In: Journal of travel and tourism marketing 31 (2014) 7/8, pp. 915-936
Persistent link: https://www.econbiz.de/10010469202
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Profiling the potential "green" hotel guest : who are they and what do they want?
Barber, Nelson A. - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 3, pp. 361-387
Persistent link: https://www.econbiz.de/10010398795
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Consumer perceptions of resort fees and their impact on hotel selection
Roe, Susan J.; Repetti, Toni - In: Journal of hospitality marketing & management 23 (2014) 5/6, pp. 564-578
Persistent link: https://www.econbiz.de/10010402061
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Effect of cause-related marketing for green practices in the hotel industry
Ham, Sunny; Choi, Yung Kyun - In: Journal of global scholars of marketing science : … 22 (2012) 3, pp. 249-259
Persistent link: https://www.econbiz.de/10010406533
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Improved or decreased? : customer experience with self-service technology versus human service in hotels in China
Liu, Chun; Hung, Kam - In: Journal of hospitality marketing & management 31 (2022) 2, pp. 176-204
Persistent link: https://www.econbiz.de/10012821092
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"I'm mindfully green" : examining the determinants of guest pro-environmental behaviors (PEB) in hotels
Dharmesti, Maria; Merrilees, Bill; Winata, Lanita - In: Journal of hospitality marketing & management 29 (2020) 7, pp. 830-847
Persistent link: https://www.econbiz.de/10012312155
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Effects of customer experience in engaging in hotels' CSR activities on brand relationship quality and behavioural intention
Lo, Ada - In: Journal of travel and tourism marketing 37 (2020) 2, pp. 185-199
Persistent link: https://www.econbiz.de/10012289316
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An examination of the role of internal brand management : impact of contractual models
Koo, Bonhak; Curtis, Catherine - In: Journal of hospitality marketing & management 29 (2020) 4, pp. 503-525
Persistent link: https://www.econbiz.de/10012256147