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Consumer behaviour
Konsumentenverhalten
25
Beziehungsmarketing
16
Relationship marketing
16
Kundenbindungsprogramm
10
Loyalty program
10
USA
10
United States
10
Customer satisfaction
9
Hotel industry
9
Hotellerie
9
Kundenzufriedenheit
9
Gambling
7
Glücksspiel
7
Perception
5
Service quality
5
Wahrnehmung
5
loyalty
5
Brand loyalty
4
Dienstleistungsqualität
4
Holiday behaviour
4
Preismanagement
4
Pricing strategy
4
Switching behaviour
4
Urlaubsverhalten
4
Wechselverhalten
4
Brand management
3
Bundling strategy
3
Customer participation
3
Experiment
3
Gaming
3
Gastronomie
3
Gerechtigkeit
3
Hedonic value
3
Heuristics
3
Heuristik
3
Justice
3
Leistungsbündel
3
Loyalty
3
Markenführung
3
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Article
25
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25
Aufsatz in Zeitschrift
25
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English
25
Author
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Tanford, Sarah
25
Baloglu, Seyhmus
6
Raab, Carola
6
Book, Laura A.
4
Kim, Esther L.
3
Kim, Yen-soon
3
Montgomery, Rhonda
3
Berezan, Orie
2
Erdem, Mehmet
2
Hwang, Eunmin
2
Berry, Riley
1
Chang, Wen
1
Chen, Sandy C.
1
Chen, Yang-Su
1
Choi, Choongbeom
1
Dinca, Alexandra
1
Green, Alison
1
Jung, Shinyong
1
Kim, Eun Joo
1
Kim, Yen-Soon
1
Krishen, Anjala Selena
1
Leung, Xi Y.
1
Love, Curtis
1
Shoemaker, Stowe
1
Suh, Eunju
1
Zhong, Yun Ying
1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
International journal of hospitality management
4
Journal of hospitality marketing & management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
International journal of contemporary hospitality management
2
European journal of marketing : EJM
1
Journal of hospitality and tourism insights
1
Journal of retailing and consumer services
1
Journal of vacation marketing
1
The Cornell hospitality quarterly
1
Tourism management : research, policies, practice
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
25
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1
Determinants of customer loyalty and purchasing behavior for full-service and limited-service hotels
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
International journal of hospitality management
31
(
2012
)
2
,
pp. 319-328
Persistent link: https://www.econbiz.de/10009503322
Saved in:
2
Travel packaging on the Internet : the impact of pricing information and perceived value on consumer choice
Tanford, Sarah
;
Baloglu, Seyhmus
;
Erdem, Mehmet
- In:
Journal of travel research : a quarterly publication of …
51
(
2012
)
1
,
pp. 68-80
Persistent link: https://www.econbiz.de/10009491841
Saved in:
3
Evaluating loyalty constructs among hotel reward program members using eWOM
Berezan, Orie
;
Raab, Carola
;
Tanford, Sarah
;
Kim, Yen-Soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
39
(
2015
)
2
,
pp. 198-224
Persistent link: https://www.econbiz.de/10011282979
Saved in:
4
Antecedents of mandatory customer participation in service encounters : an empirical study
Chen, Sandy C.
;
Raab, Carola
;
Tanford, Sarah
- In:
International journal of hospitality management
46
(
2015
),
pp. 65-75
Persistent link: https://www.econbiz.de/10011301996
Saved in:
5
The effects of social influence and cognitive dissonance on travel purchase decisions
Tanford, Sarah
;
Montgomery, Rhonda
- In:
Journal of travel research : a quarterly publication of …
54
(
2015
)
5
,
pp. 596-610
Persistent link: https://www.econbiz.de/10011348809
Saved in:
6
How restaurant variety indirectly impacts gaming for different casino worth segments
Tanford, Sarah
;
Suh, Eunju
- In:
International journal of contemporary hospitality management
25
(
2013
)
3
,
pp. 328-345
Persistent link: https://www.econbiz.de/10009730486
Saved in:
7
A model of hotel defection at the purchasing stage
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality marketing & management
22
(
2013
)
7/8
,
pp. 805-831
Persistent link: https://www.econbiz.de/10010241569
Saved in:
8
The influence of reward program membership and commitment on hotel loyalty
Tanford, Sarah
;
Raab, Carola
;
Kim, Yen-soon
- In:
Journal of hospitality & tourism research : JHTR ; the …
35
(
2011
)
3
,
pp. 279-307
Persistent link: https://www.econbiz.de/10009272016
Saved in:
9
What drives Facebook fans to "like" hotel pages : a comparison of three competing models
Leung, Xi Y.
;
Tanford, Sarah
- In:
Journal of hospitality marketing & management
25
(
2016
)
3/4
,
pp. 314-345
Persistent link: https://www.econbiz.de/10011499221
Saved in:
10
The windfall gain effect : using a surprise discount to stimulate add-on purchases
Kim, Esther L.
;
Tanford, Sarah
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012547729
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