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Identity bias in negative word of mouth following irresponsible corporate behavior : a research model and moderating effects
Antonetti, Paolo; Maklan, Stan - In: Journal of business ethics : JOBE 149 (2018) 4, pp. 1005-1023
Persistent link: https://www.econbiz.de/10011867329
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Corporate sociopolitical activism (CSA) : the role of perceived impact on consumer response to contribution type
Atanga, Barbara Apaalabono; Mattila, Anna S. - In: International journal of hospitality management 113 (2023), pp. 1-8
Persistent link: https://www.econbiz.de/10014325587
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Perceived resiliency : the influence of resilience narratives on attribution processes in selection
King, Danielle D.; Lyons, Brent; Phetmisy, Cassandra N. - In: Journal of vocational behavior 131 (2021), pp. 1-22
Persistent link: https://www.econbiz.de/10013271257
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App users' emotional reactions and festival satisfaction : the mediating role of situational involvement
Li, Xi; Su, Xinwei; Hu, Xiaoping; Yao, Limei - In: Journal of travel and tourism marketing 36 (2019) 9, pp. 980-997
Persistent link: https://www.econbiz.de/10012179514
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Effects of intuitive judgments on consumer assortment evaluations
Piris, Yolande; Guibert, Nathalie - In: The journal of consumer marketing 32 (2015) 3, pp. 137-144
Persistent link: https://www.econbiz.de/10011376687
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How we decide shapes what we choose : decision modes track consumer decisions that help decarbonize electricity generation
Reeck, Crystal; Gamma, Karoline; Weber, Elke U. - In: Theory and decision : an international journal for … 92 (2022) 3/4, pp. 731-758
Persistent link: https://www.econbiz.de/10013192470
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Caring for the commons : using psychological ownership to enhance stewardship behavior for public goods
Peck, Joann; Kirk, Colleen P.; Luangrath, Andrea W.; … - In: Journal of marketing 85 (2021) 2, pp. 33-49
Persistent link: https://www.econbiz.de/10012485581
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Does relationship matter? : how social distance influences perceptions of responsibility on anthropomorphized environmental objects and conservation intentions
Zhu, Huawei; Wong, Nancy; Huang, Minxue - In: Journal of business research : JBR 95 (2019), pp. 62-70
Persistent link: https://www.econbiz.de/10011979768
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Underscoring trainer's lack of effort or talent in service failure of personal fitness training : customers' negative word-of-mouth response
Park, Sangchul; Lee, Hyun-Woo; Nite, Calvin - In: Service business 17 (2023) 4, pp. 1025-1050
Persistent link: https://www.econbiz.de/10014504697
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Rise from the ashes or repeat the past? : the effects of fresh start mindset and brand crisis type on consumer forgiveness
Chen, Siyun; Ran, Yaxuan; Xiong, Jiwei - In: Nankai business review international 13 (2022) 4, pp. 497-516
Persistent link: https://www.econbiz.de/10013453643